Annai Residence boasts a prime location in Pondicherry, making it a convenient base for exploring nearby attractions like Aurobindo Ashram and Rock Beach. Guests appreciate the spacious rooms and prompt room service. However, cleanliness and maintenance are recurring issues, with reports of unclean bathrooms and fixtures in need of repair. While some found the breakfast satisfactory, others noted limited options. The staff's hospitality is often praised, though there are occasional mentions of rudeness and demanding for tips.