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Review Of Naina Resort & Spa0123401234

Patong, Phuket | 1.1 km drive to Patong Beach

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    567 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 3
    • 4
    • 4
    • 1
    • 3
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality3.6
    • Facilities3.4
    • Food3.9
    • Cleanliness4.0
    • Value For Money3.9
    • Child Friendliness3.3
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    Reviews Summary

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    This property has mixed reviews with a few positive notes, mainly highlighting its good location near Patong beach and proximity to markets and local food options. Guests appreciated the spacious rooms and pool area, and some noted the helpful staff and cleanliness. However, many faced issues like poor maintenance, uncooperative staff, limited vegetarian food choices, and inadequate room facilities. Reports of foul odors, cleanliness concerns, and service delays mar the overall experience.

    4.0

    Good place with great local

    raga d.family with 1 kid

    I recently stayed at this resort and overall had a pleasant experience. The in-house restaurant was impressive – the food was delicious, and the breakfast buffet had a good variety with fresh options each morning.However, there were a couple of drawbacks. The water supply was disappointing as it often appeared reddish in color, which felt uncomfortable to use. The air conditioning also wasn’t cooling properly, and since there were no ceiling or stand fans available in the rooms, it made the stay a bit inconvenient during warmer hours.On the positive side, the resort’s location is excellent – it’s in a prime spot, close to all major attractions, making it very easy to explore the area.Overall, this place has potential thanks to its great food and ideal location, but fixing the water quality and cooling system would make the stay much more comfortable.

    Travel Month: Sep 2025

    Room: Deluxe-Double or Twin

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    1.0

    Terrible Stay

    amith r.couple

    No power the entire night. I agree the price is competitive but the room bathroom and facilities ruin your trip. Rather I recommend to pay some extra money and stay somewhere else

    Travel Month: Sep 2025

    Room: Deluxe-Double or Twin

    3.0

    Average Stay

    ashish s.

    The Place is Spacious and has pool access but We had to wait an hour for our room and AC was not working so they had to fix it. Food was Good with seperate indian cuisine. Beautiful view overall Gud to stay in budget

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe-Double or Twin

    4.0

    Good Stay

    muskan k.

    Property was good the food was also nice location is best

    Travel Month: Sep 2025

    Room: Superior Double or Twin

    5.0

    Excellent Stay

    ashutosh.group

    Good Resort in location with her room facilities with her breakfast 🥞 and all services are good

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe-Double or Twin

    4.0

    Good Stay

    niranjan j.group

    The resort was very close to Bangla road and Patong beach. Walkable distance. Facilities were really good. They had good breakfast options. The staff were very friendly and approachable. Pool was clean. Rooms were hygiene.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Superior Double or Twin

    3.0

    Photogenic resort with all facilities recommended for familie

    colin t.family

    Resort is at the heart of the city Food is excellent service is very good Swimming pool is very good Photographic resort Room is just ok that's why I am giving 4 star Pls add toilet slippers Try to add one mirror in rooms provide sufficient light in front of mirror in bathroom

    Travel Month: Sep 2025

    Room: Standard-Room

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    1.0

    Terrible Stay

    mandru r.group

    The room was full of cockroaches and pool was not good … staff is okay.. less breakfast options. Not a good room given broken bed

    Travel Month: Aug 2025

    Room: Superior Double or Twin

    4.0

    Good Stay

    shaheer m.group

    I had a good stay at Naina Resort Phuket. The location was excellent, close to main attractions yet peaceful for relaxing. The staff were friendly and helpful, making the stay welcoming. The rooms were neat and comfortable, but the room service could definitely improve in speed and consistency. Overall, it’s a nice place for a short vacation and good value for the price.

    Travel Month: Aug 2025

    Room: Deluxe-Double or Twin

    4.0

    Good Stay

    anukriti p.couple

    I stayed here for 2–3 days and had a really good experience. The location is excellent, just a short walk from Patong Beach and Bangla Street. The staff was very cooperative and helpful throughout the stay. The hotel was clean, well-maintained, and offered good amenities. Overall, a comfortable and pleasant stay — highly recommended!

    Travel Month: Aug 2025

    Room: Superior Double or Twin

    5.0

    good rooms

    shivang.group

    Nice view rooms are spacious one part of the property in front of pool is good and the property is cleans

    Travel Month: Aug 2025

    Room: Grand Deluxe Pool access Room

    5.0

    A peaceful and welcoming trea

    nikhil g.couple

    I just had a wonderful stay at this hotel. It's ideally located, just a short distance from the bustling market but tucked away enough to feel peaceful and private. The staff was incredibly welcoming from the moment we arrived. We were particularly impressed with the front desk. The receptionist was very helpful and even suggested we check the menu before paying for our meals since the vegetarian options were limited. It was a thoughtful tip that saved us from wasting money. For couples, they offer a thoughtful complementary decoration, which was a lovely surprise. Another great perk is the free towels and accessories provided for the pool and beach, which saves you the hassle of packing your own. The hotel itself is a beautiful property. The rooms are kept spotless, with housekeeping tidying up while you're out for the day. We also really appreciated the wake-up call service, which was a huge help for our early morning plans. The only minor issue was the air conditioning in room 540, which was a bit noisy, but it didn't significantly detract from an otherwise fantastic experience. Overall, I highly recommend this hotel for its great location, beautiful setting, and exceptional service.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Double or Twin

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    5.0

    Excellent Stay

    anuj b.group

    I think the place was extremely gud and the attender at the place was so so helpful

    Travel Month: Aug 2025

    Room: Grand Deluxe Double or Twin

    4.0

    Good Stay

    rosna s.couple

    The stay, room, and ambience were all very good. The hotel is located very close to Patong Beach, with several restaurants nearby. The staff were warm and welcoming, making the experience even better. Overall, it was a pleasant and enjoyable stay." The stay, room, and ambience were all very good. The hotel is located very close to Patong Beach, with several restaurants nearby. The staff were warm and welcoming, making the experience even better. Overall, it was a pleasant and enjoyable stay.

    Travel Month: Aug 2025

    Room: Superior Double or Twin

    4.0

    perfect stay in budget price

    aditya v.group

    It was smooth and pleasant stay there.everything was good except breakfast timing we missed it because of 10am policy.

    Travel Month: Jul 2025

    Room: Superior Double or Twin

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    5.0

    best ...............................................................

    mohammad f.group

    Good breakfast ..........location good with nice pool ...

    Travel Month: Aug 2025

    Room: Superior Double or Twin

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    2.0

    Poor Stay

    sandeep g.

    Very Disappointing Experience at Naina Resort, Phuket I had high expectations for Naina Resort based on the pictures and location, but unfortunately, my experience was far from pleasant. The service was extremely poor – the staff seemed disinterested and unhelpful throughout our stay. Simple requests took forever to be addressed, and there was a clear lack of communication and hospitality. Cleanliness was also below standard, and the overall management felt disorganized. For a resort in such a prime location, this was truly disappointing. I would not recommend this place to anyone looking for a relaxing or well-managed stay in Phuket. Definitely not worth the price.

    Travel Month: Jul 2025 (8-Night Stay)

    Room: Grand Deluxe Pool access Room

    4.0

    perfect location and perfect hotel

    honey g.solo

    Great experience. One thing they should change is change of the breakfast daily. Specially for Indians. Their gym and food quality is ok. Pool is fantastic.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe Double or Twin

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    5.0

    excellent one

    couple

    Had a fantastic stay at the hotel. clean rooms, peaceful vibe, and excellent service. Special thanks to Jibin for his helpful and friendly support throughout. Highly recommend and would love to visit again!

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Superior Double or Twin

    3.0

    Average Stay

    group

    average room, food also average, walking distance to bangala street. staff behavior is good but the property is overall average

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Double or Twin

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