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Review Of The Marque Hotel Kuala Lumpur0123401234

Kuala Lumpur City Centre - KLCC, Kuala Lumpur | 6 minutes walk to Central Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    115 Ratings

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 5
    • 1
    • 5
    • 5
    • 4
    • 4
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness3.5
    • Room3.4
    • Hospitality4.0
    • Value For Money4.4
    • Facilities3.6
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers a great location, conveniently close to Pudu Sentral bus stop, with easy access to popular tourist spots and plenty of South Indian food options. Guests appreciated the cleanliness of the rooms and friendly staff. However, some reviews highlighted issues like inconsistent room maintenance and poor customer service. Despite the downsides, many found it to be value for money, with decent amenities for budget travelers.

    5.0

    Excellent Stay

    rishi s.solo

    Very decent hotel for the price.

    Travel Month: Mar 2020

    Room: Marque Superior Room

    4.0

    Good experience

    tanushree m.group

    Nice Hotel and location was good.

    Travel Month: Oct 2019

    Room: Marque Superior Room

    5.0

    Very good

    abdussamad k.group

    We are very happy to stay in hotel. And near South Indian food corner and walking distance all tourist place.

    Travel Month: Oct 2019

    Room: Marque Superior Room

    1.0

    Terrible Stay

    mehulkumar s.loyalty-icongroup

    Bad location bad Hotel bad staff no response dirty room

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Marque Superior Room

    5.0

    Nice stay at budget

    sayantan c.solo

    The Marque Hotel is located opposite Pudu Sentral bus stop. The location is excellent and easy access to Petaling street, central market and KLCC. The room is clean and staffs are friendly. It was a nice experience. I recommend this Hotel for Solo travellers.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Marque Superior Room

    5.0

    Super

    nareshkumar m.loyalty-iconbusiness

    Good room, very clean, and excellent.

    Travel Month: Sep 2019

    Room: Premium Room

    • user photos
    4.0

    Great stay

    john w.loyalty-icongroup

    Hotel is heart of the city, and staff are very friendly and helpful. Overall, we have great time with family.

    Travel Month: Sep 2019 (5-Night Stay)

    Room: Marque Superior Room

    3.0

    Room and hotel

    amitkumar.family

    Room was like 2 star. Not that much clean. The bed was broken. Ac was not working properly.

    Travel Month: Sep 2019 (3-Night Stay)

    Room: Marque Superior Room

    4.0

    Kuala Lumpur

    pandi a.business

    Nice to stay. Very comfortable.

    Travel Month: Sep 2019

    Room: Marque Superior Room

    3.0

    Hotel review

    guntupalli m.loyalty-iconsolo

    I feel that room is very small. There were few insects in washroom and in cupboard as well. I feel this is not the best place for a family or couples to stay. They could have maintained little well.

    Travel Month: Aug 2019 (4-Night Stay)

    Room: Marque Superior Room

    3.0

    Pathetic service

    gaurav.solo

    One of the worst customer service I have seen. MMT should not allowed them to use this online platform for booking as they are not upto standard. Only one incident will explain whole scenario; they refused to shift my luggage from reception counter to my room. Very rude behaviour.

    Travel Month: Aug 2019 (7-Night Stay)

    Room: Marque Superior Room

    2.0

    Average hotel not bad.

    akula m.solo

    Hotel staff very roundly, bathroom no maintenance, and everything was old.

    Travel Month: Jul 2019 (3-Night Stay)

    Room: Maraque Premier Room

    4.0

    this Hotel we enjoy and good investment.

    riyaz m.couple

    I stay in this hotel very nice management and good service.

    Travel Month: Jul 2019

    Room: Marque Superior Room

    5.0

    Excellent Stay

    nareshkumar.loyalty-iconbusiness

    Worth for money at the place at put.

    Travel Month: Mar 2019

    Room: Marque Superior Room

    5.0

    Very nice

    nimish s.couple

    Nice place, good rooms, very good room service

    Travel Month: May 2019 (4-Night Stay)

    Room: Marque Superior Room

    2.0

    Hotel owner should really work on the hotel

    girish k.family

    Following are the bad experience we had in this hotel.There is no good communication with reception. Not able to understand even basic english and receptionist was just blinking eyes.There was so much of cockroaches around bed, near mirror table and bathroom. As reception is in third floor- there was no single service boy to help take out our baggages till main exit Good part of the hotel is on location of it.

    Travel Month: May 2019

    Room: Marque Superior Room

    2.0

    Very bad experience

    rajkumar a.family

    I really was should so excited when I book but after going there it's was not as same I booked for less something but they there me almost high even though it is OK but there was no WiFi for my laptop and bed was so bad and room in not so big and importantly TV is also not nice. But some of the staff are good. Overall it's OK.

    Travel Month: May 2019

    Room: Marque Superior Double or Twin Room

    3.0

    Not value for money

    himanshu k.

    Not value for money. Ac was not working properly.

    Travel Month: May 2019

    Room: Marque Superior Room

    1.0

    Not a Hotel but a lodge

    kislay.loyalty-iconfamily

    Do not go here, The pictures are fake and its a lodge not a Hotel

    Travel Month: Apr 2019 (4-Night Stay)

    Room: Marque Superior Room

    2.0

    Poor

    arjun a.group

    Service was not good. No water in The room.

    Travel Month: Apr 2019

    Room: Marque Superior Room

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