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You are booking hotel for more than 30 days
Review Of Vivanta Katra, Vaishno Devi
Katra, Katra | 8.7 km from city centre
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
- business
Excellent
1485 Ratings
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 5
- 5
- 5
- 5
- 5
- 3
- 5
- 5
Reviews Summary
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This property offers a stunning location surrounded by serene greenery, making it an ideal retreat for relaxation after a visit to the Vaishno Devi shrine. Guests rave about the excellent hospitality and courteous staff who go the extra mile to ensure comfort. The food receives high praise for its quality and taste, alongside a diverse breakfast spread. Plus, the convenience of complimentary pick-up and drop services enhances the overall experience, making it a top choice for families and pilgrims alike.
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Positive first
4.0
good location and super food . staff are very help full
pankaj k.family with 2 kids
It's a fantastic day and location. Voice is very good and food. Quality is super well maintain property. I will come and stay.
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Sat Sep 27 12:21:36 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Awesome stay
sonali c.couple
It was really a fabulous stay there with a bliss of nature and the weather of Katra.They have the best hospitality and it’s perfect for staycation
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Mon Aug 25 15:31:21 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
3.0
Food and Hospitality not up to the TATA standards
shrey m.group
Food not provided as per TATA standards. Poor customer service presence. Ordered paneer butter masala and got served red tomato puree.
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Sun Aug 17 10:09:17 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! We sincerely regret the experience you had with us. This is not reflective of the standards we strive to maintain at Vivanta under the TATA brand. Your feedback regarding the food quality and service has been taken very seriously, and we are reviewing it with our culinary and service teams to ensure such lapses do not recur. We truly value your patronage and hope you will give us another opportunity to serve you better in the future. Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
alok k.
Excellent property, Comfortable luxurious rooms as per requirement and sumptuous food and Friendly and Courteous staff specially Mr Vijay in Restaurant who knows how to treat his Guests and make them feel like King. Mr Bhola at reception and their Manager deserve special mention 👏👍👌
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Fri Aug 08 09:25:17 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! We thank you for choosing to stay with us at Vivanta Katra, Vaishno Devi, and for writing such a generous review for the benefit of fellow travelers. We are delighted to know that you liked our courteous staff, food, and hospitality. On behalf of the Vivanta Katra, Vaishno Devi, we extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction. Warm Regards, Kuldeep R Sharma General Manager
2.0
Poor Stay
aman g.family
Nice property at outskirts - Friendly staff - Very low quality of food like we are eating in 1 star property - no buffet is provided just a menu of 10items is provided to choose from
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Fri Aug 08 09:23:58 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for sharing your feedback. We are glad to know you appreciated our property and the hospitality of our team. However, we sincerely regret that our food offerings did not meet your expectations. Your comments regarding the menu variety and buffet availability have been noted and will be shared with our culinary team for review and improvement. We value your feedback as it helps us enhance our services, and we hope to have the opportunity to welcome you back for a much-improved dining experience. Warm Regards, Kuldeep R Sharma General Manager
5.0
Good stay there
sonali c.couple
It was nice staying there,staff welcomed with a drink and a small gift of vaishno devi,food was really good and morning buffet breakfast made the day so overall it was good to stay there
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Fri Aug 08 09:21:17 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
aditi.couple
It was one of the best experiences that i had while staying in a hotel. Everything was good.. the facilities like gym, swimming pool, play area, a huge garden for night walks. I enjoyed staying there as the hotel was a destination itself. It had all the facilities that you need for a relaxing holiday. The food, hygiene, rooms, aesthetic views were AMAZING. I loved walking in the hotel and its garden as it was so aesthetically beautiful in a calming way. I felt like it was worth the money i spent. It felt like heaven!
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Fri Aug 08 09:20:46 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Vivanta the best
keerti s.business
Everything was superb including the stay , Food , ambience and cooperation of the staff. Really loved and would come back super soon
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Mon Jul 14 14:27:55 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
jatinder m.
About Location very awesome...feel like in d lush green forest...facilities are good...staff is so cooperative nd humble....food is average good nd have less items in...inroom dining...overall good experience....
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Mon Jul 14 14:27:26 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for your kind words and for sharing your experience with us. We're delighted to know you enjoyed the serene location and found our staff cooperative and humble. Your appreciation means a lot to us. We’ve noted your feedback regarding the in-room dining options and food variety, and we’ll certainly look into enhancing it further. We look forward to welcoming you back for an even better experience next time. Warm Regards, Kuldeep R Sharma General Manager
5.0
Gr888 property with courteous staff
ajay s.family with 2 kids
it was great stay. Staff was very warm in welcoming us. food is also good. kids play activities can be increased
Room: Deluxe Room Twin Bed
Vivanta Katra, Vaishno Devi has replied on Fri Aug 08 09:20:12 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know you had a great stay and appreciated our warm hospitality and food. Your suggestion regarding increasing kids’ play activities is well noted, and we will certainly explore ways to enhance this aspect for our young guests. We look forward to welcoming you and your family back soon for another memorable experience. Warm Regards, Kuldeep R Sharma General Manager
1.0
bad experience
satish b.family with 1 kid
The staff was not at all cooperative. We asked for early check in and they made us wait
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Mon Jul 14 14:24:51 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused due to the delay in early check-in. While we always try our best to accommodate early arrivals, it sometimes depends on room availability from the previous night. We regret that this impacted your experience and will certainly work with the team to improve responsiveness and communication. We hope you will give us another opportunity to serve you better in the future. Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
sandeep l.family with 3 kids
Property was good for family and food was also amazing their swimming pool is very hygienic their staff was very cooperative
Room: Deluxe Room Twin Bed
Vivanta Katra, Vaishno Devi has replied on Sat Jul 05 12:50:01 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
good hospitality
lakshay k.family
Great service and good food , staff very courteous . Had a great experience overall at the property.
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Mon Jun 16 12:07:34 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! We thank you for choosing to stay with us at Vivanta Katra, Vaishno Devi, and for writing such a generous review for the benefit of fellow travelers. We are delighted to know that you liked our courteous staff, food, and hospitality. On behalf of the Vivanta Katra, Vaishno Devi, we extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction. Warm Regards, Kuldeep R Sharma General Manager
5.0
Peaceful Retreat with Excellent Amenities and Bhawan Visit Facility
rajinder s.group
We recently stayed here and had a truly relaxing experience. The hotel offers free to-and-fro transportation to the Bhawan, which is a huge plus for anyone visiting for religious purposes. The rooms were spotless, well-maintained, and gave off a resort-like vibe. We had booked two Deluxe rooms and one Premium room — all were spacious, comfortable, and nicely designed. The property boasts ample green space, which adds to the calm atmosphere. There’s a swimming pool, along with indoor games, perfect for unwinding with family or friends. It’s located a bit away from the main market, but that’s actually a benefit if you’re looking for a peaceful vacation away from city noise and crowds. Highly recommended if you’re seeking comfort, greenery, and serenity during your trip!
Room: Premium Room Twin Bed
Vivanta Katra, Vaishno Devi has replied on Fri Jun 27 17:33:47 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
manish k.family with 2 kids
Excellent experience with family, I appreciate restaurant staff Karishma, Vijay and Ravi for giving top class service.
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Fri Jun 27 17:32:43 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! We thank you for choosing to stay with us at Vivanta Katra, Vaishno Devi, and for writing such a generous review for the benefit of fellow travelers. We are delighted to know that you liked our courteous staff and hospitality. On behalf of the Vivanta Katra, Vaishno Devi, we extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction. Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
jitin m.family with 1 kid
Very nice garden well maintained good rooms staff is very nice overall very nice experience pick up and drop faculty is also good
Room: Deluxe Room Twin Bed
Vivanta Katra, Vaishno Devi has replied on Mon Jun 16 12:07:04 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
shikha g.family with 2 kids
We had a very nice stay at vivanta katra. The service was super awesome and complimentary checkin and checkout service was very helpful 😊
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Mon Jun 16 12:06:52 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
4.0
Good Stay
group
Excellent Property wonderful experience swimming pool, outdoor sitting superb surrounding by Mountains
Room: Deluxe Room Twin Bed
Vivanta Katra, Vaishno Devi has replied on Tue May 06 16:54:45 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
karan v.
Excellent Property Very good ambience Polite staff
Room: Premium Room Twin Bed
Vivanta Katra, Vaishno Devi has replied on Wed Apr 23 14:49:06 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
5.0
Excellent Stay
nirav d.family with 1 kid
Excellent Stay with Maa Vaishno Devi in front 🙏
Room: Deluxe Room King Bed
Vivanta Katra, Vaishno Devi has replied on Wed Apr 23 14:48:49 IST 2025
Dear Valuable Guest, Greetings from Vivanta Katra, Vaishno Devi! Thank you for taking the time to share your valuable feedback. We are very happy to know that you enjoyed our services during your stay at Vivanta Katra, Vaishno Devi. Thank you for patronizing, Vivanta Katra and please do visit us again! Warm Regards, Kuldeep R Sharma General Manager
