Review Of Victoria Hotel

Victoria Hotel

Dear Mr. Hajra, Greetings from Victoria Hotel Kolkata. We sincerely apologize for the inconvenience you faced during your recent stay. Your feedback is extremely valuable to us, and we are truly sorry to learn that the room condition and cleanliness did not meet your expectations. Please be assured that this is not the standard we strive to maintain at our property. We have already addressed your concerns with our housekeeping and maintenance teams to ensure such lapses do not occur again. We genuinely regret that you had to cut short your stay and would like to offer you a better experience on your next visit. Warm regards, Hotel Manager Victoria Hotel Kolkata

Victoria Hotel

Thank you for your kind words! We’re glad you enjoyed our vegetarian dishes at our restaurant and convenient airport location. Hope to welcome you again soon! — Team Victoria Hotel

Victoria Hotel

Dear Mr. Sengupta, We sincerely apologize for the inconvenience you faced during your stay with us. Your feedback is extremely valuable, and we truly regret that your experience did not meet our usual standards. Please be assured that we have taken your concerns seriously and are working with our housekeeping and front office teams to ensure such issues do not occur again. Thank you for bringing this to our attention — it will help us improve our service quality. We hope to have the opportunity to serve you better in the future. Warm regards, Mr. Singh Operations Manager Victoria Hotel, Kolkata

Victoria Hotel has replied on Sun Oct 26 15:28:00 IST 2025

Dear Mr. Rahul Verma, We sincerely regret the inconvenience you encountered during your recent stay with us. Please accept our heartfelt apologies for the shortcomings in our service, food quality, and guest handling. This certainly does not reflect the standards we strive to maintain at Victoria Hotel. We highly value the trust and loyalty of all our guests, particularly our esteemed regular patrons like yourself. Kindly be assured that your feedback has been shared with the concerned departments, and immediate corrective measures are being implemented to ensure such instances do not recur. We truly appreciate you bringing this matter to our attention and hope you will allow us the opportunity to serve you again with the hospitality and excellence that Victoria Hotel is known for. Warm regards, Mr. Singh Operations Manager Victoria Hotel, Kolkata

Victoria Hotel has replied on Sun Oct 26 15:31:33 IST 2025

Dear Ms. Archna Manoj, Thank you so much for your wonderful feedback. We are delighted to know that you enjoyed our food, location, facilities, and the hospitality of our team. Your kind words truly motivate us to continue working hard and deliver an experience that meets and exceeds your expectations every time. We sincerely appreciate your support and look forward to welcoming you again soon for another memorable stay. Warm regards, Team Victoria Hotel, Kolkata

Victoria Hotel has replied on Sun Oct 26 16:55:43 IST 2025

Dear Mr. Chatterjee, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused. It appears there may have been a system-generated closure of your booking, which automatically triggered the feedback request. We truly regret the confusion this may have caused. We completely understand your situation given the waterlogging issues in Kolkata and hope to have the opportunity to host you in the future under better circumstances. Warm regards, Team Victoria Hotel, Kolkata

Victoria Hotel has replied on Sun Oct 26 17:09:35 IST 2025

Dear Mr. Pranav Kumar, Thank you for your kind words and for taking the time to share your experience. We are delighted to know that you were pleased with our rooms, cleanliness, and the hospitality of our team. Your appreciation truly encourages us to maintain our service standards and continue delivering a comfortable stay experience for all our guests. We look forward to welcoming you again soon at Victoria Hotel, Kolkata. Warm regards, Team Victoria Hotel, Kolkata

Victoria Hotel has replied on Mon Oct 27 18:14:55 IST 2025

Dear Mr. Kalva, Greetings from Victoria Hotel Kolkata! Thank you so much for sharing your wonderful feedback. We are delighted to know that you had a pleasant stay and appreciated our spacious rooms, cleanliness, food quality, and the hospitality of our team. Your kind words truly motivate us to continue delivering memorable experiences to all our guests. We sincerely appreciate your recognition and look forward to welcoming you back soon for another comfortable and enjoyable stay with us. Warm regards, Hotel Manager Victoria Hotel Kolkata

Victoria Hotel has replied on Mon Oct 27 18:24:03 IST 2025

Dear Mr. Mohanty, Greetings from Victoria Hotel Kolkata! Thank you for taking the time to share your valuable feedback. We are delighted to know that you enjoyed your stay and appreciated our staff’s hospitality and food quality. We have also noted your suggestions regarding increasing vegetarian menu options and improving food service time. Your feedback is very important to us, and we will certainly work on these areas to enhance our guests’ dining experience. We truly appreciate your patronage and look forward to welcoming you back soon for an even better stay. Warm regards, Hotel Manager Victoria Hotel Kolkata

Victoria Hotel has replied on Mon Oct 27 18:32:52 IST 2025

Dear Mr. Kumar, Greetings from Victoria Hotel Kolkata! We sincerely apologize for the inconvenience you experienced during your stay. We truly regret that the food quality and breakfast variety did not meet your expectations, and that a welcome drink was not offered upon arrival. This is certainly not the standard of service we aim to deliver. Your feedback has been shared with our F&B and front office teams to ensure immediate improvements and prevent such lapses in the future. We deeply value your patronage and hope you will give us another opportunity to serve you better and provide a more satisfying experience on your next visit. Warm regards, Operation Manager Victoria Hotel Kolkata

Victoria Hotel has replied on Wed Oct 29 13:35:06 IST 2025

Dear Ms. Thooya G, Greetings from Victoria Hotel Kolkata! Thank you so much for sharing your wonderful feedback. We are delighted to know that your stay and overall experience went beyond your expectations. It gives us immense pleasure to learn that you felt comfortable and satisfied during your visit. Your kind words truly motivate our team to continue providing warm hospitality and the best possible service to all our guests. We look forward to welcoming you again soon for another pleasant and memorable stay. Warm regards, Team Victoria Hotel Kolkata

Victoria Hotel has replied on Wed Oct 29 13:38:06 IST 2025

Dear Suman Greetings from Victoria Hotel Kolkata! Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced regarding the bathroom cleanliness. This is certainly not the experience we wish our guests to have. Please be assured that our housekeeping team has been informed and immediate corrective measures have been taken to maintain the highest hygiene standards. We truly appreciate your valuable input and look forward to welcoming you again with an improved and more comfortable experience. Warm regards, Team Victoria Hotel Kolkata