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Sakinaka, Mumbai | 2.4 km drive to T2 - Chhatrapati Shivaji Airport
74 Ratings, 40 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's central location near Sakinaka metro, making it convenient for travel. Many highlight friendly staff and decent food options, with some mentioning clean rooms and good ambiance. However, there are concerns about check-in delays, room cleanliness, and basic amenities. Overall, the experience is mixed with both favorable aspects and significant complaints regarding maintenance and customer service.
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fake location shown on site
it shows in malad but its in sakinaka too far from the address. Mmt please look in to this
Room: Deluxe Room
Via Raj Palace
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Poor Stay
The rooms do not have proper ventilation, all rooms have smell. The bedding have not been changed and are dirty. The reception is not friendly and have a very shady environment. they do not provide towels on request . overall a bad experience.
Room: Deluxe Room
Via Raj Palace has replied on Thu Sep 25 16:24:31 IST 2025
We regret to hear about your disappointing experience. Please accept our sincere apologies for the inconvenience caused due to ventilation, bedding, and service issues. This does not reflect our standards, and we take your feedback seriously. Necessary actions have been taken to ensure proper housekeeping, fresh linen, and improved guest service at reception
Poor Stay
We didn't stay in Fab express Raj palace as water gushed into the hotel and they denied for the stay there. It was very poor hotel.
Room: Deluxe Room
Via Raj Palace has replied on Sat Aug 30 10:31:06 IST 2025
We sincerely regret the inconvenience caused. The situation you faced was due to an unforeseen circumstance at the property, and we completely understand your disappointment. Please be assured that your feedback has been shared with the concerned team, and we are taking corrective measures to ensure such situations do not recur. We truly value your trust and hope you will allow us another opportunity to provide you with a better experience in the future.
Poor Stay
Based on MMT listing, it mentioned that it is newly built, but truly, this is very old. Used bedsheets and pillows, no tissue or soap (mentioned these are included) as per the facilities. Water included, but they charged 20 rs. They told if free water is required, then they will provide municipality water. Not maintained as in photos. Came to stay for 10 days if hygienic, but did not even sleep one night. I shifted to another hotel. Never opt for Fab brand.
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:31:44 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Average Stay
I'm going our 6 hours late, but they are again two hour after giving room. we are fully paid before one day. but they are told me payment issue. they are told me you call customer care but I have show full paid details not aspect him.
Room: Deluxe Room
Via Raj Palace has replied on Mon Aug 25 13:00:06 IST 2025
We sincerely regret the inconvenience you faced during check-in. This is certainly not the experience we aim to provide. Your concern regarding the delay and payment confusion has been noted and addressed with the property team to ensure such issues do not recur. At FabHotels, guest comfort and hassle-free stays are our top priority. The issue has now been resolved.
Never book this hotel
Was not allowed to even check in. Was told by the receptionist to go find a different hotel. Still have not even received refund from mmt and have been behind them for over a week.
Room: Deluxe Room
Via Raj Palace has replied on Mon Aug 11 15:43:41 IST 2025
Dear Guest, we sincerely regret the inconvenience caused due to the denied check-in. This is not the experience we aim to deliver. We have taken up your concern with the property team and the booking partner to ensure such situations are avoided.
worst experience and demanded extra amount
I reached the hotel and waited there for 30 minutes to check in. They have asked me to pay extra 400 Rs to allocate the room or otherwise they will provide some hotel in the interior location. So I paid and stayed there for a night. Worst facilities. Didn’t expect this from make my trip booking
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 05 12:37:59 IST 2025
We sincerely apologize for the inconvenience and frustration caused during your check-in experience. This is not the standard we strive to maintain. Your concerns regarding the delay, extra charges, and overall facility quality have been escalated to the concerned team for strict action. The issues have now been resolved.
Excellent Stay
The rooms were clean and very comfortable, with elegant décor. They went over and beyond to help make our stay enjoyable
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:06 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Hotel ne local food ka ek special thali serve ki - authentic taste tha. Room simple tha but spotless clean. Staff ka behaviour friendly tha
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:08 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
A truly delightful experience. The hotel's elegant decor and welcoming staff created a perfect atmosphere. My room was clean, quiet, and very comfortable
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:13 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
excellent stay and comfort
nice staff and clean rooms.. room service also excellent. breakfast available. near to sakinaka metro station, convenient location for a better stay.
Room: Deluxe Room
Via Raj Palace has replied on Tue May 27 01:32:41 IST 2025
Thank you for your kind words! We're delighted to hear you enjoyed our clean rooms, excellent room service, and convenient location near Sakinaka metro station. We look forward to welcoming you back for another great stay!
Terrible Stay
I have to wait for 3 hrs for check in...please remove this hotel from your booking
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:31:52 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
What is shown in Google is not actual as per site.
Location is good. But breakfast not served. Lunch served as per order. Room is very small but cleaned. After keeping luggage, there is hardly any space for movement. Charged Rs.30/- per bottle of 1ltr. water.
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:31:56 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
not good for a couple stay
The rooms are too compact, the breakfast is subpar, and they don't even provide two water bottles per day. Considering the lack of basic amenities, I believe ₹1000 per night would be a more reasonable price.
Room: Deluxe Room
Excellent Stay
The room's spaciousness created a very relaxed and open feel, and the lovely and bright lighting enhanced the overall comfort and appeal. I would definitely suggest having a look for that roomy and well-lit setting
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:23 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
The room's spaciousness was a major plus, creating a very open and inviting atmosphere, and the wonderful, bright lighting made it even better. It's definitely worth checking out for that roomy and bright environment.
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:26 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Actual revie
i have checked in hotel, they have given a room where so much of noise coming whole day and night, even they not served water too and service was not good, the price for hotel for stay in the price range is ok. its actually a shop and they converted into hotel and room are very conjusted.
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:32:03 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
had a good enough experience, considering everything. The people who helped me were decent and quite helpful, and the entire thing was satisfactory and met my basic needs. It's a possibility that's worth exploring a bit further
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:31 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
was a fairly good and smooth experience. The people who helped me were alright and helpful, and everything went off without significant problems or delays. Might be a suitable option for your requirements.
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:30:34 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Poor experience
room was small but had everything in there like ac, bed, TV. the room had an attached small bathroom but I would not refer this hotel for someone who needs a quite and peaceful place to spend their night. I was not able to sleep at all in the night. people keep on making loud noises the whole night. there was a loud TV noise. ongoing traffic noise made it a worse stay.
Room: Deluxe Room
Via Raj Palace has replied on Tue Aug 19 13:32:07 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
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