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Review Of Via Dream Star0123401234

East Kolkata Township, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    56 Ratings, 35 Reviews

    excellent
    57%
    very good
    16%
    average
    11%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 3
    • 5
    • 4
    • 1
    • 1
    • 3
    • 5

    Rating Categories

    • Location4.6
    • Cleanliness4.6
    • Value For Money4.7

    Sort by:

    Positive first
    4.0

    Good Stay

    pratyya c.solo

    It's a very budget friendly hotel I have been there for few times everything is good and staff is very polite

    Travel Month: Oct 2025

    Room: Deluxe Room

    Via Dream Star has replied on Tue Oct 21 13:27:08 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    3.0

    Nice and Comfortable sta

    pratyya c.solo

    i got a discount I am very happy for that it was a good deal to be honest liked the Hotel everything was good but little issue with internet connection in television rest all good

    Travel Month: Oct 2025

    Room: Deluxe Room

    Via Dream Star has replied on Tue Oct 21 13:27:26 IST 2025

    We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.

    5.0

    Excellent Stay

    subhojeet d.solo

    lovely stay and great service..................convenient location and great price for one night stay

    Travel Month: Oct 2025

    Room: Deluxe Room

    Via Dream Star has replied on Tue Oct 21 13:27:12 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    5.0

    Excellent Stay

    bhanu s.solo

    Got early check-in without much hassle. Local commute was super easy from the hotel. Food was okay, but could be better. Daily housekeeping was prompt and non-intrusive. Very convenient for work travel.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Tue Oct 21 13:27:15 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    5.0

    Excellent Stay

    smruti r.couple

    Good Service, Good staff experience Excellent....Very Good service

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos

    Via Dream Star has replied on Tue Oct 21 13:27:19 IST 2025

    Thank you for sharing your feedback. We’re glad you had a pleasant stay and look forward to welcoming you back to our hotel soon

    2.0

    Not satisfied

    sweta s.family

    The property didn't have every facility that was mentioned in the MMT website and booking details. Not satisfactory The rooms were terrible. The sheets and covers were dirty and burnt with cigarette. The towels were dirty and had stains from other customer. The ceiling was very short (a 6 ft person would feel suffocated). The whole property was not made based on any building standard. The property mentioned it has lift, but no lift available. The sink walls were dirty. The door hanger were broken. Despite being mentioned in the booking details that we have guarantee privilege to do late check-out after tge standard time, the person at tge reception declined and was rude. I would like MMT to properly verify the details provided by the registered hotel and make sure it maintain basic standard.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Mon Sep 29 13:05:02 IST 2025

    We sincerely apologize for the inconvenience you faced during your stay. We regret that the facilities, cleanliness, and services did not meet your expectations. Your feedback regarding room hygiene, lift availability, and late check-out has been shared with the property team to ensure corrective measures are implemented and to maintain FabHotels’ standards. We assure you that the property is addressing the issues highlighted, and the concerns you raised have now been resolved. We appreciate your feedback and hope to provide a better experience on your next visit.

    1.0

    Terrible Stay

    rohan g.couple

    Firstly they sent us to their another hotel and the receptionist there was terrible, no professionalism no manners then after providing our ids to both the hotel they kept calling me for my id...terrible terribke experience unprofessional behaviour terrible room terrible service

    Travel Month: Sep 2025

    Room: Deluxe Room

    • user photos

    Via Dream Star has replied on Mon Sep 29 13:03:41 IST 2025

    We sincerely apologize for the inconvenience you faced during your stay. The experience you described regarding room allocation, staff behavior, and repeated ID requests is certainly not in line with FabHotels’ standards. Your feedback has been shared with the property team to ensure staff professionalism and improved guest handling in the future. We are glad to inform you that the issues have now been resolved, and the property is taking corrective actions to prevent such incidents. We appreciate your feedback and hope to provide you with a seamless and comfortable experience on your next visit.

    5.0

    Excellent Stay

    naman m.solo

    Easy check-in, friendly staff, and a very clean room. Everything felt organized and well-maintained. The bed was comfortable, and the air conditioning worked great. Good water pressure and fresh linens every day. Just a nice, simple place that does all the basics right. Would definitely stay again without hesitation.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star

    We’re delighted you enjoyed the smooth check-in, clean and well-maintained room, and comfortable amenities. Happy to know you found our property simple yet fulfilling all basics right. Thank you for your kind words—we look forward to welcoming you again!

    5.0

    Excellent Stay

    tanya m.family

    Great for families! The room was spacious and had all the necessary amenities. Staff was friendly, and the kids loved the pool. A little far from the city center but very peaceful.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Fri Sep 19 19:56:18 IST 2025

    We’re delighted you and your family enjoyed the spacious room, amenities, and pool. Happy to know our staff made your stay pleasant. Though a bit away from the city center, we’re glad the peaceful setting added to your experience. We look forward to hosting you again!

    3.0

    Average Stay

    vishal k.

    Good food with excellent taste but room size is less

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    Via Dream Star

    Thank you for your valuable rating! If you have any feedback or suggestions, please write to us so that the service can be improved. We would love to hear from you!

    5.0

    Excellent Stay

    amit c.solo

    Good budget hotel, exceeded expectations. Great and quick overnight visits. Quick service.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Fri Sep 19 19:56:37 IST 2025

    We’re glad you found us a good budget hotel and that we exceeded your expectations. Happy you enjoyed the quick service and convenience for overnight stays. We look forward to welcoming you again!

    5.0

    Excellent Stay

    keerthi r.solo

    Perfect location for both business and leisure. Wifi speed was excellent which helped me a lot during work calls Perfect location for both business and leisure. Wifi speed was excellent which helped me a lot during work calls.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Fri Sep 19 19:57:14 IST 2025

    We’re delighted you enjoyed our perfect location for both business and leisure. Happy the excellent Wi-Fi made your work calls smooth. We look forward to welcoming you again!

    5.0

    Excellent Stay

    devansh s.solo

    The front desk team was very approachable. They guided me with near by restaurants and travel options. The front desk team was very approachable. They guided me with nearby restaurants and travel options.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Fri Sep 19 19:57:32 IST 2025

    We’re glad you found our front desk team approachable and helpful with guidance on nearby restaurants and travel options. We look forward to welcoming you again!

    5.0

    Excellent Stay

    dipak k.solo

    Good location with well behaved staff

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Dream Star has replied on Thu Sep 11 01:27:17 IST 2025

    Thank you for your kind words. We’re delighted to hear you liked the location of our property and appreciated the courteous behavior of our staff. At FabHotels, we take pride in offering both convenience and warm hospitality to ensure our guests have a comfortable stay. Your feedback motivates us to keep improving and delivering the best service. We look forward to hosting you again soon.

    5.0

    Excellent Stay

    abhishek k.solo

    Air Conditioning worked well and hot water supply was available. Clean and cozy room, beds were clean and neat.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Via Dream Star has replied on Fri Sep 19 19:57:53 IST 2025

    We’re glad you enjoyed the clean, cozy room and comfortable beds. Happy the air conditioning and hot water met your expectations. We look forward to hosting you again!

    5.0

    Excellent Stay

    keerthana k.solo

    Had a pleasant stay . very clean property with all basic amenities. The staff was very supportive. Value for mone Had a pleasant stay . very clean property with all basic amenities. The staff was very supportive. Value for money

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Dream Star

    We’re delighted you had a pleasant stay and appreciated our clean property, supportive staff, and essential amenities. Happy you found us value for money—we look forward to hosting you again!

    4.0

    Good Stay

    sougata b.solo

    It was a nice stay, although the rooms were not so spacious but It was value for money.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Dream Star

    Thank you for sharing your feedback! We’re glad to know you had a nice stay and found it to be value for money. We truly appreciate your input regarding room space, and we’ll work on improving wherever possible to make your next stay even more comfortable. Looking forward to welcoming you again with FabHotels! 🌟

    5.0

    Excellent Stay

    ravali m.solo

    Rooms were spacious and clean with all basic amenities. The staff went out of their way to make my stay comfortable.Great hospi Rooms were spacious and clean with all basic amenities. The staff went out of their way to make my stay comfortable.Great hospitality

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Dream Star

    We’re delighted you enjoyed the spacious, clean rooms and found all amenities in place. Happy our staff went the extra mile to ensure your comfort. Thank you for appreciating our hospitality—we look forward to welcoming you again!

    5.0

    Excellent Stay

    sneha d.solo

    Smooth check-in and check-out. Staff was polite and helpful. Clean beds and rooms and wasrooms. All the amenities were provided as mentioned.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Dream Star

    We’re glad you enjoyed the smooth check-in and check-out, polite staff, and clean rooms. Happy all amenities met your expectations—we look forward to welcoming you again!

    5.0

    Excellent Stay

    aaryan p.solo

    Nice interior and good lighting. Peaceful environment of the hotel was relaxing. Wifi speed was decent for work calls.

    Travel Month: Aug 2025

    Room: Deluxe Room

    Via Dream Star has replied on Fri Sep 19 19:59:15 IST 2025

    We’re glad you liked the interiors, lighting, and peaceful environment. Happy the Wi-Fi worked well for your calls and added to your comfort. We look forward to welcoming you again!

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