We stay are in this property from past 6 years, location is ok, earlier it was GoStop, but now new management took over with name, presently it’s in Pathetic condition, first time we Experienced BED BUGS🐞 , dirty rooms and unprofessional staff, and smelly rooms, zero Upgradation… Horrible Experience
Urban Stays Backpackers Hostel has replied on Wed Oct 08 15:22:43 IST 2025
Dear Mr. Khan
We’re truly sorry to hear about your recent experience and appreciate you bringing these issues to our attention. Please be assured that immediate action has been taken to address cleanliness, pest control, and staff training. Your long-term association means a lot to us, and we hope to welcome you again with a much-improved stay.
Warm regards,
Team Urban Stays