The property has a mixed reputation with some guests finding it a decent spot in Mumbai, but many reviews highlight shocking cleanliness issues and poor maintenance. Rooms often have cockroaches, dirty bathrooms, and broken amenities like toilets and AC. Noise from the surroundings can be bothersome, and the service is typically described as unprofessional and lacking. The location might not be ideal for families or couples due to its crowded and loud environment, making the overall experience quite disappointing for numerous visitors.