The property has received mixed reviews from guests. While some appreciated the good location and tasty food, many highlighted serious issues like unclean rooms, poor housekeeping, and insufficient amenities. Guests reported problems with check-in delays, malfunctioning air conditioning, and lack of basic supplies like drinking water and toiletries. Additionally, the service was frequently described as unprofessional, with rude staff and mismanaged bookings. Overall, the experience seems to be far from satisfactory for most visitors.