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Review Of Townhouse Hotel Royal Garden0123401234

Beniapukur, Kolkata | 2.3 km drive to US Embassy Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.9
    Average

    639 Ratings, 487 Reviews

    excellent
    19%
    very good
    24%
    average
    18%
    poor
    15%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 1
    • 3
    • 4
    • 4
    • 4
    • 4
    • 3

    Rating Categories

    • Location4.1
    • Cleanliness3.2
    • Room3.4
    • Food3.3
    • Hospitality3.7
    • Value For Money3.5
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    Reviews Summary

    Powered by Myra.AI

    The property has received mixed reviews, with many highlighting severe cleanliness issues, poorly maintained rooms, and unhelpful staff. Guests reported dirty linens, malfunctioning AC units, and unpleasant odors. While some mentioned decent location and affordability, others pointed out the lack of basic amenities and inadequate breakfast options. Experiences with room service were generally negative, with slow responses and extra charges adding to the frustration. Many reviewers expressed dissatisfaction overall, particularly regarding the mismatch between advertised quality and the actual conditions.

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