Problems - Unfortunately the location is 200 meters away from the main road and it is extremely difficult to reach. Also the place is atleast 70-80 steps high which needs to be climbed to reach the hotel. They ask to keep vehicle on the main road(200 mts away) and they arrange auto (between 8am - 9pm) to pick and drop to hotel. As we never stayed like this before, this place looks inaccessible and, also bit risky as the roads are bit narrow with steep slope other side.
Kitchen - The kitchen which they have arranged is actually their staff's kitchen which is not exclusive to guests. However the staff is helpful enough to share the kitchen.
Service - We were able to manage to stay because of great help from Jibin (hotel manager who stays in the hotel). He is a young guy, extremely humble, polite, goes beyond his limit to help like a friend. It's only because of him our stay became manageable. Thank you!
Location - It has one the best view of Munnar valley on all directions as its situated inside a small tea estates with layers of mountains in the foreground in Pallivasal area. The clear sky view in the morning is unbeatable.
Rooms - Rooms with balcony are small in size but cozy. Its good and reasonable for it's price.
Food - Nearby restaurants are not available, one can order from Swiggy/Zomato from Munnar. We tried to order pizza from city but unfortunately swiggy couldn't deliver it because of non availability of their staff, hence refunded. Swiggy/Zomato is not 100% reliable. Try to order early in the evening to avoid cancellation from Swiggy delivery partners.
Verdict - If you are coming with kids or elders or dont want to walk or climb, please avoid. Else this is a great place to stay, offers incredible view and great hospitality till Jibin is there.