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Villa offering a tree-house, bonfire & jeep safari

Review Of Double Tree Villa | Rooms & Restaurant

Suryanelli, Munnar | 23.0 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.9
    Very Good

    401 Ratings, 280 Reviews

    excellent
    35%
    very good
    35%
    average
    20%
    poor
    4%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 4
    • 5
    • 5
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.2
    • Value For Money4.2
    • Food3.9
    • Facilities3.8
    • Checkin Experience4.2
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    Reviews Summary

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    This property offers a cozy stay close to Suryanelli, just a hop away from Kolukkumalai, making it perfect for trekking and experiencing the picturesque sunrise views. Guests rave about the warm hospitality, especially from the caretaker who ensures a homely feel and arranges jeep rides for sightseeing. Clean rooms and delicious home-cooked meals add to the charm. The unique tree house room provides an adventurous experience. While the location is serene, it’s about 20-25 km from Munnar, ideal for those seeking tranquility.

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    Positive first
    5.0

    Excellent Stay

    abishek k.family

    Good please to stay. Awesome breakfast.

    Travel Month: Sep 2025

    Room: Standard Room

    4.0

    Good Stay

    premraj r.family

    Double Tree villa staying was very comfortable and good atmosphere. Services was also good, especially Bijesh Thomas and Salim. Thanks for everything. 🙏

    Travel Month: Sep 2025

    Room: Tree House

    5.0

    Beautiful budgeted Stay at Surya

    aiswarya s.group

    The host always welcomed us warmly. Arranged us safari jeep and food. Overall services were very good. Location was very near to suryanelli town. Beautiful backyard. very Budget friendly

    Travel Month: Aug 2025

    Room: Deluxe Room|Standard Room

    5.0

    Excellent Stay

    praveenkumar b.family with 2 kids

    Irecently stayed at the DoubleTree hotel and had an amazing experience! The hotel's warm hospitality and cozy atmosphere made me feel right at home. The highlight of my stay was definitely the delicious homemade food - it was love at first bite! If you're looking for a comfortable and satisfying stay, I would highly recommend the DoubleTree. 5-star experience all the way!" I recently stayed at the DoubleTree hotel and had an amazing experience! The hotel's warm hospitality and cozy atmosphere made me feel right at home. The highlight of my stay was definitely the delicious homemade food - it was love at first bite! If you're looking for a comfortable and satisfying stay, I would highly recommend the DoubleTree. 5-star experience all the way!"

    Travel Month: Aug 2025

    Room: Deluxe Room

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    5.0

    Excellent Stay

    subhajit d.solo

    Food is very homely, not a lot of options available, but what they serve is fresh and tasty

    Travel Month: Aug 2025

    Room: Standard Room

    4.0

    Good Stay

    yashwanth r.group

    it was a excellent stay, rooms were neat and clean, care taker is also very kind and he helped us and foods are also good and room with balcony is perfect. it was a excellent stay, rooms were neat and clean, care taker is also very kind and he helped us and foods are also good and room with balcony is perfect. ❤

    Travel Month: Aug 2025

    Room: Deluxe Room|Standard Room

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    3.0

    Average Stay

    sibinkumar s.family with 3 kids

    Property location was good with friendly staff.I was not able to change the date of my booking.Make my trip said to contact the hotel. But the hotel staff responded that they cannot do anything as it was booked online. So the other group who was planning to join us have to drop their plan and it was expensive for me alone.

    Travel Month: Jun 2025

    Room: Deluxe Room|Standard Room

    5.0

    Excellent Stay

    jamsheed h.family

    We had a wonderful stay at Double Tree Villa Hotel! The property is clean, comfortable, and perfect for a relaxing getaway. A special thanks to Mr. Sathik Ali, for his exceptional hospitality. He went above and beyond to make our stay smooth—helping us arrange dinner and transport for local sightseeing. Truly appreciate his kindness and assistance. Highly recommended!

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Terrible Stay

    rafiya s.group

    No power, no backup or generator.

    Travel Month: May 2025

    Room: Standard Room

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    2.0

    Honest review...!

    aneesh j.family with 1 kid

    I’m sorry to give this small score but I will explain why I gave this score: I went with my family, expecting a decent service literally as per the facilities they have shown on make my trip. When I called to inform the Double Tree Villa that I would arrive late I asked about the bonfire. The response was I needed to pay extra RS 1000/- to get it. I said it’s shown on the platform where I booked. He completely denied the fact and started arguing. I didn’t want to continue the talk hence, I called make my trip customer service. I would like to give make my trip a big thanks for making the whole situation easy and smooth. As I reached with my family the staff behaved entirely different. No argument, nothing. Everything is ready including bonfire. Again in the morning breakfast was terrible, my brother didn’t have breakfast that’s how I managed to give breakfast for our driver. They’re saying’ the idlies are counted 4 idlies per person. That was ridiculous! The basic things were missing for eg: Despite reporting hand wash never came. Sorry for complaining. I hope Double Tree Villa will improve their service in the future. Sorry again and I hope they will consider this feedback as a constructive criticism.

    Travel Month: May 2025

    Room: Standard Room|Deluxe Room

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    4.0

    Good Stay

    family with 1 kid

    Good hospitality. Food is very nice.

    Travel Month: May 2025

    Room: Standard Room

    5.0

    excellent

    mohammed a.couple

    The stay is very good and very clean

    Travel Month: May 2025

    Room: Standard Room

    5.0

    Excellent Stay

    subramanya a.

    Hotel very near to jeep stand rooms are very clean owner friendly cooperates to all issues

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    sandip k.family with 1 kid

    value for money. great location if you want to do Kolukkumalai sunrise point and longest zipline activity. breakfast was very tasty and care taker was very helpful. stay date: 7th May 25

    Travel Month: May 2025

    Room: Standard Room

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    4.0

    Good Stay

    ashokkumar d.family with 4 kids

    Overall good, hotel staff Mr. Sadiq provide good services

    Travel Month: May 2025

    Room: Standard Room|Deluxe Room

    1.0

    misleadin

    rakesh p.family with 1 kid

    The stay at Double Tree Villa was nothing short of a disaster. The some of the pictures shown in the site looks manipulated as the property in real is different. To start with the main photo of the property gives an impression that there is ample space in front of the building where you can safely park vehicles and it looks like a single storied building, but in reality there no dedicated car parking within the property. I had to park my car on the side of the road. The day I checked in there was rains in afternoon and scene that I witnessed was the care taker moping the rainwater out of the reception. I booked a Tree Hut. It was nothing like an authentic tree hut. The pictures of the room contained a glass panel on the roof through which sun was clearly visible. So I was under the impression this will be an amazing star gazing experience. But to my shock, there was a worn out fiber glass like sheet through which nothing was visible. The TV was not functioning. When asked, the care takers reply, same was the case with tv in all other rooms. No water bottle was offered, nor any kettle was available considering the chilled climate of Munnar/Suryanelli. There is no proper restaurant. the menu is restricted to chapati (roti) and Parotta., egg curry, chicken curry/ veg curry. that's all. But the quality was ok. So people who are impressed by the photos and the appreciation about the host by previous visitors please be warned about the real situation.

    Travel Month: May 2025

    Room: Tree House

    2.0

    Poor Stay

    shiju a.family with 1 kid

    Already reviewed

    Travel Month: Apr 2025

    Room: Standard Room

    4.0

    Good Stay

    kevin k.

    Great locality. It’s close to the surneli town. 100 m walking distance. There are camps of tent set up nearby. You can do trekking nearby. Rooms were clean and had and tree passing through it .

    Travel Month: Apr 2025

    Room: Deluxe Room

    4.0

    Good Stay

    ajith g.

    Nice things first - I liked the property, it's location, the breakfast and the caretaker sadiq. Greatest disadvantage was that the property promised me to arrange jeep to kolukkumalai in the morning 4:30 AM at the time of booking. But at the time of check in they said it's a a busy day and no jeeps are available. Everyone around us were tracking to kolukkumalai in jeeps and we were left alone. We had to take the 8 AM ride to kolukkumalai and we missed the sunrise and great breathtaking views that sunrise offers.

    Travel Month: Apr 2025

    Room: Standard Room

    4.0

    Good Stay

    srijith v.family

    TV can be installed, fan to be installed. Rooms are neat and staff is good.

    Travel Month: Mar 2025

    Room: Standard Room|Deluxe Room|3BH Apartment

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