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You are booking hotel for more than 30 days

Homestay offering a room, restaurant, caretaker & jungle safari

Review Of Lumino Highrange Homestay | Room & Guided Treks

Moolakadai, Munnar | 7 minutes walk to Munnar Hill Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    373 Ratings, 225 Reviews

    excellent
    18%
    very good
    27%
    average
    20%
    poor
    17%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 4
    • 3
    • 5
    • 1
    • 5
    • 1
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness3.0
    • Value For Money2.9
    • Food2.7
    • Facilities2.9
    • Checkin Experience3.5
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Dirty rooms with cockroaches and bad odour are frequently mentioned.
    • Inconsistent hot water availability frustrates guests.
    • Breakfast is served at an adjacent property and is often tasteless.
    • Staff are noted to be friendly but services are lacking, with issues like no intercom and poor room conditions.
    Read more

    Sort by:

    Positive first
    3.0

    Cockroach inside the room

    keshava k.family with 4 kids

    We found lots of cockroaches inside the room everywhere and few entered into our bag, clothes too. As committed no hot water, hardy one or two mugs will come then cold water only coming. Breakfast was tasteless (sent us nearby another homestay) and when we reached night and asked for food, they informed us to have an outside nearby restaurant, that tasted awful.

    Travel Month: Oct 2025

    Room: Deluxe Room

    Lumino Highrange Homestay | Room & Guided Treks

    Dear Guest, Thank you for sharing your experience with us at Lumino Highrange. We regret that your stay did not reflect the high standards we strive to uphold. Please know that our rooms are cleaned daily by our committed housekeeping team and our facilities—including hot water and room service—are intended to be fully operational for all guests. We also offer alternative room categories and options so that every guest can select a room that aligns with their expectations and budget. Warm regards, Lumino Highrange

    1.0

    Terrible Stay

    ramakrishnan g.family

    The experience I had was terrible. Though they were informed about hot water availability from 6AM, we didn't get any till 7:30. We literally have to wake up the room service person to turn on the heater. There were no intercoms in the room. If you want to ruin your pleasant stay and want to have the worst experience please choose this stay.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe Room

    Lumino Highrange Homestay | Room & Guided Treks has replied on Fri Oct 24 11:07:00 IST 2025

    Dear Guest, Thank you for taking the time to share your experience at Lumino Highrange. We understand that your experience did not reflect the standard of hospitality we strive to provide. It is our aim to uphold the high standards expected of one of the best hotels in Munnar, and we regret that we fell short in your case. We hope you will consider giving us another opportunity in the future to demonstrate the true level of comfort and hospitality we stand for. Warm regards, Lumino Highrange

    3.0

    Average Stay

    vignesh m.family with 1 kid

    While booking it shows guaranteed early check in but they asked Rs.300 other than all is ok

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    shubh t.family

    awful rooms. Staff isn't supportive and hotel is old and outdated. things don't work.

    Travel Month: Jul 2025

    Room: Deluxe Room

    3.0

    Average Stay

    vinayak s.couple

    reasonable price nice view good rooms but smelly pillow and towels and beds

    Travel Month: Jun 2025

    Room: Deluxe Room

    2.0

    Bad impression due to the odour in the room and outdoor.

    jishnu s.couple

    The room and surroundings have a bad odour. And beside our room there was a kitchen-like facility and the place was not at all clean and disturbing for a family or couple. Apart from that, the staff was friendly, the lift facility is there and very close to the bus depot and central Munnar.

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    3.0

    Average Stay

    shashi g.couple

    they offered different room against which I had booked. Later asked them to the seat which was originally booked. they had mentioned that it is a mountain view but it wasn't. bathroom was slightly stinking. asked for a plate and spoon which wasn't available. not a good experience and not recommended

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    ram s.family with 2 kids

    this is very bed hotal for stey

    Travel Month: May 2025

    Room: Galaxy Room|Deluxe Room

    5.0

    Excellent Stay

    sadhasivam.family

    munar trip all are very good

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    inthiyaaz a.family with 1 kid

    worest room. no room service. water leakage in rooms. parking faraway from hotel. for breakfast have to gove 1.5 k.m away in different hotel. finally I don't suggest for families.

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    nikhil p.solo

    Rooms are comparatively small with very less amenities. No food served as per the plan opted. Service is average and no parking at the property

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    vidhya p.

    Everything was fine, staff was very friendly,room was little congested other wise overall good experience

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    sabarish n.family with 1 kid

    terrible stay no proper amenities as mentioned in hotel description.poor rooms and zero cleanliness.

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    No water for drinking no tea no coffee ,they did not serve anything .We

    diganta k.family

    It's very bad .Room is not good. we booked from make my trip they offered ground floor room

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    ramkumar c.family with 1 kid

    It was a nice stay, good location and we got good veg hotels very close by. People are polite and friendly here, thanks for your help!!

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    ramkumar c.family with 1 kid

    It was a nice stay, good location and we got good veg hotels very close by. People are polite and friendly here, thanks for your help!!

    Travel Month: Apr 2025

    Room: Deluxe Room

    2.0

    furnitures and wall, It was all dirty.

    arjun e.group

    Hotel room are not good and services are okay

    Travel Month: Apr 2025

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    jisto o.family with 1 kid

    Customer service was excellent. Property is near to the town.

    Travel Month: Apr 2025

    Room: Deluxe Room

    2.0

    Bad geyser timing

    jagadeesh.couple

    Reception staff is very helpful but The room has only specified geyser timings 2 hrs in morning and evening and it feels odd and restricts our freedom and the room has some odd smell. Bathrooms were not clean.

    Travel Month: Mar 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    a j.

    The hotel staff was not that polite, And the rooms were also not good. I booked a room for 3 guests with 2 double beds. They instead provided us a room with a single double bed and a mattress to sleep on the floor. Worst experience.

    Travel Month: Mar 2025

    Room: Deluxe Room

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