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Review Of The Shillong Club RESIDENTIAL0123401234

Police Bazar, Shillong | 8 minutes walk to Ward's Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.0
    Very Good

    103 Ratings, 35 Reviews

    excellent
    35%
    very good
    39%
    average
    21%
    poor
    3%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 3
    • 5
    • 4
    • 1
    • 3
    • 5
    • 3

    Rating Categories

    • Location4.5
    • Cleanliness4.1
    • Food3.8
    • Value For Money3.7
    • Facilities3.5
    • Child Friendliness3.9
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    Review Summary

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    The property boasts a prime location near popular attractions and has spacious, clean rooms that guests appreciate. The food is consistently praised, and the staff's courteous service enhances the overall experience. Many guests love the charming vibe, with some noting beautiful views. A few mentioned hygiene as an area for improvement, but overall, visitors enjoyed a comfortable and pleasant stay.

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    Positive first
    4.0

    Comfortable

    chiten b.couple

    Lovely location, good rooms with decent amenities and food was also good. My only complaint is guest service. Have a few instances and one of them being that I had asked for the WiFi password and was told that someone would be sent to the room to help with the same but no one turned up. Overall, a comfortable stay.

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    dhanpreet s.couple

    Very difficult to find the hotel as there is no hoarding or anything and reception is at 1st floor where we have cross whole passage and walk up the stairs. The cottage which was most expensive room they had was pathetic , unhygienic and even the bathroom was soo bad. Completely ruined our trip as we checked in late so we didn’t have any other options and so we checked out early in the morning, only stayed for few hours

    Travel Month: Oct 2025

    Room: Cottage

    3.0

    Average Stay

    akshay b.group

    Not worth of what I spent Breakfast was not proper Things in the room was not up to date Overall it’s an avg

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Average Stay

    monoronjon m.family

    location is good but the hygiene is not maintain

    Travel Month: Sep 2025

    Room: Cottage Suite

    5.0

    gr8

    sangeeta b.family

    gr8 service gr8 room gr8 stay experience.liked everything about the hotel.we booked fr3 but there was a queen size bed.but they provided an xtra bed without cos hoping to stay in future too🥰🥰

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    dipak b.family

    location is superb, convenient. Food was amazing. From reception to security service was excellent,

    Travel Month: Jul 2025

    Room: Cottage

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    4.0

    Good Stay

    rahul b.family

    We absolutely loved the location—it was perfect, with everything we needed just a short walk away! The hotel had such a warm and welcoming vibe that it felt like home right from the start. Plus, the view of Ward's lake from our balcony was simply breathtaking!

    Travel Month: Jul 2025

    Room: Super Executive

    4.0

    good staff and good location

    uddipta r.family with 1 kid

    good staffservice good location, rooms are ok but furniture needs reviews, food in the restaurant is ok good staff service good location, rooms are ok but furniture needs reviews, food in the restaurant is ok

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Pleasant Stay near Police Bazar, Shillong.

    soumya m.solo

    Excellent Location and room is good spacious. Staff behaviour is very polite . Food quality is well maintained.

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    sumitra g.group

    Location is very good. Breakfast decent. Clean rooms and bathrooms, but otherwise quite shabby. Staff very well behaved and courteous.

    Travel Month: Jun 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    subhadip b.

    The rooms were claustrophobic, they have no concern for guest comfort as just beside they were having some party arrangements for next day and the whole night there was noises.

    Travel Month: Jun 2025

    Room: Deluxe Room

    3.0

    Attitude of service providers needs imp

    aninda m.solo

    The location is excellent, great food, value for money but amenities need improvement and service as far as house keeping was concerned was good. Buffet breakfast needs massive improvement specially one waiter has tremendous attitude & treat guests with arrogance if asked to serve warm food as if we customers are given free food . We have paid for the breakfast nothing is free in this world.

    Travel Month: Jun 2025

    Room: Super Deluxe

    2.0

    Poor Stay

    pranom m.family with 1 kid

    The Suite was good....But the Bathroom was not good...As there was lack of Hot water...That was inconvenient as Shilong is a cold place...So couldn't maintain proper hygiene of family...

    Travel Month: May 2025

    Room: Cottage Suite

    4.0

    Good Stay

    rishiraj b.

    My stay, specifically in Cottage 21 suite, was decent overall. The accommodation had a rustic charm, with an old-style cottage feel. However, it lacked any significant frills. A major downside was the restaurant being under renovation. Otherwise, a good stay at a historic place.

    Travel Month: May 2025

    Room: Cottage Suite

    5.0

    Cottage @ Shillong Club

    deepanwita b.family with 1 kid

    The cottage was very spacious,clean and well maintained. Enjoyed the stay and the food. Staff was courteous and helpful.

    Travel Month: May 2025

    Room: Cottage

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    5.0

    great stay at affordable price. very close to market place

    hrishikesh t.family with 1 kid

    pleasant stay, spacious room, descent staff. just cool. affordable price. food was good too. well maintained

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Super Deluxe

    5.0

    very good stay , in the heart of the city.breakfast is too good

    dulal c.family

    location is very good, important we can park our car inside hotel campus, complementary breakfast was good

    Travel Month: Apr 2025

    Room: Deluxe Room

    3.0

    Average stay

    prashant k.family with 2 kids

    Rooms are dated, service is just ok Restaurant was under renovation hence breakfast was provided in room which was served cold.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Super Executive|Deluxe Room|Cottage

    3.0

    decent place

    balaji d.solo

    Ambience not great! Food was good though. City centre too... reception at first floor and the warmth is missing

    Travel Month: Feb 2025

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Stay was Nic

    ishita m.family

    My stay at The Shillong Club Residency was quite nice. The room was really really good, the staff was helpful. The room was very clean. There was a little bit of an issue with the cold water and hot water in the sink but overall the stay was really really good. The food quality was really good. Overall stay was excellent.

    Travel Month: Feb 2025

    Room: Deluxe Room

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