Review Of The Oak Plaza With Luxurious Restaurant & Parking

Poor stay, rooms very not same as shown in MMT and the staff was not coperative

Well maintained room and good staff behaviour and also good parking facilities

very good hotel,And location....near by railway station....Clean room... Food is good....staff is very great 👍👍👍 10

I always prefer to stay in Oak plaza as it's ambiance is good. very close to all the markets. Easily u get transportation. Food is also good

Room not proper clean toilet dirty

Overall the stay was comfortable & relaxing.

🌟 Hotel Review: Oak Plaza, Paharganj, Delhi We had a very disappointing experience during our recent stay at Hotel Oak Plaza in Paharganj, Delhi. 🔹 Service Delays: Basic services like tea, water, or housekeeping took over 30 minutes, every time. Despite multiple reminders, the response remained extremely slow. 🔹 Towels Not Provided: We waited an entire day just to receive towels. When asked, the staff casually said there was a “shortage due to monsoon.” This is unacceptable for any hotel in the hospitality business. 🔹 Poor Meal Quality & Insensitive Response: We had included meals in our package — but were served a basic fixed thali, which was limited in quantity. One guest requested Jain food (without onion/garlic) due to fasting during Sawan. Not only did they serve regular food, but when we pointed out the error, the replacement meal still had onion in the paneer sabji. The staff’s response was shockingly casual: “Itna hi pyaaz aaya hai, kabhi kabhi ho jata hai.” Due to this negligence, one guest had to sleep without food that night. Extremely disappointing. 🔹 Rusty and Unclean Amenities: The electric kettle in the room was rusty and dusty — unfit for use. 🔹 Overall Hospitality: The hotel fails to meet even basic hospitality standards. There was no courtesy, no care, and no professionalism in service. ⸻ 👎 In Summary: From basic hygiene to food sensitivity, everything was mishandled. I strongly do not recommend this property. They don’t deserve even a zero — if possible, my rating would be negative. – Extremely dissatisfied guest

very poor management... didn’t gave me room in selected property instead shifted me to other property off the main road

Good hospitality but Abita noisy as it is next to a busy road

Dinner was not buffet it's only a limited thali system

The hotel is nice. Room is also nice but the management is worst. We called them for hot water in tap and they literally ignored us for 3 hours straight, then i yelled at them for the same and they hanged my phone. Then next morning i called reception for cutlery and they again ignored us. We literally ate without cutlery. But there is this girl in management who is good and is helping and only she made pur stay peaceful. Although my late checkout request was taken graciously. So overall stay is nice .

worst experience, water not coming properly then light was going again and again, staff manager and security was asking for tip again and again and took 500 each as tip, worst service

worst experience, water not coming properly then light was going again and again, staff manager and security was asking for tip again and again and took 500 each as tip, worst service

The room was okay-okay, but the room has cleanliness issues and mosquitoes.yea, overall a ok-ish experience.

Room service was satisfactory. Without reminder no one will come to the room most of the time AC was not working satisfactory. Before last day only it was made serviceable

👍

rooms were small, ac not working during nights and they could provide with an ac remote for ease. charged for waterbottles

ok. everything is fine and good food afternoon-delicious night-below average i think the chef was change that’s why. behavior of staff is extremely good. the boy the gate of restaurant who is welcoming the guest to restaurant is very kind and hard worker. over all 10/9 1 point minus for dinner in restaurant. visit again n again

room is very small. and high rate

Hotel is average & food is soo soo poor not sufficient food in free breakfast...