worst hotel that i ever visit, rooms are too short, no celling fan,ac working half time ,bathrooms are very very short,rooms floor gets wet all the time,dont know the reason why.very uncomfortable stay,poor very poor service, i have left the hotel 1 night earlier.
never going to stay again there.
The Fountain Inn, Fort has replied on Thu Sep 04 15:11:18 IST 2025
Dear Guest,
Greetings from Hotel Fountain Inn, Mumbai!
We are truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the inconvenience you faced with the room size, air conditioning, bathroom, and overall comfort during your stay. We also regret to know that our service did not meet your expectations and that you felt the need to shorten your visit.
Your feedback has been noted very seriously, and we will review these concerns with our team to ensure corrective measures are taken. Guest comfort and satisfaction are our utmost priority, and we regret that we could not provide you with the experience you expected.
We hope you may consider giving us another chance in the future to serve you better.
Warm regards,
The Fountain Inn Team