The property enjoys a prime location close to CST, perfect for exploring South Mumbai's attractions. However, guests consistently note the rooms are quite small and some report issues with cleanliness and maintenance. Basic amenities often fall short, with missing supplies like towels and toiletries. While the staff is generally polite, service can be slow and unhelpful, particularly during busy times. Though the food quality receives praise, overall experiences can be mixed due to maintenance and service-related concerns.