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Review Of The Fern Residency, MIDC, Pune0123401234

Pimpri-Chinchwad, Pune | 13.5 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    1265 Ratings

    excellent
    45%
    very good
    35%
    average
    13%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 4
    • 4
    • 5
    • 3
    • 5
    • 3
    • 5

    Rating Categories

    • Hospitality4.3
    • Facilities4.1
    • Food4.1
    • Room4.3
    • Cleanliness4.3
    • Value For Money4.2
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    Review Summary

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    Guests appreciate the excellent service and cleanliness at this property, making it a comfortable stay, especially for business travelers. The food, especially the breakfast buffet, is often highlighted as tasty with good variety. The staff's friendly and helpful nature enhances the experience, while the location in the MIDC area is convenient for industrial visits.

    Sort by:

    Positive first
    5.0

    Decent hotel for corporate stays and family also.

    advait u.solo

    Great room. Amazing facilities. Breakfast good. Ample parking space available. Great for family groups and corporate stays also.

    Travel Month: Oct 2025

    Room: Winter Green Room

    5.0

    Excellent Stay

    akhila n.solo

    Excellent stay Front desk ensured seamless stay & travel Food service was very good

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Thu Sep 18 19:19:12 IST 2025

    Dear Akhila Nagaraj, Greetings for the day!!! We are pleased to hear that your stay with us was enjoyable and exceeded your expectations. It's wonderful that our front desk provided you with exceptional care, ensuring your stay and travel was smooth. Our team's commitment to making our guests feel well cared for is a vital part of what we do. We're also delighted that our food service was to your liking. Our kitchen staff works tirelessly to prepare diverse menus and serve delicious meals, so they'll be thrilled to hear your feedback. Your experiencing an excellent stay is our ultimate goal and we are thrilled we were able to achieve that for you. If you have any further feedback or suggestions for improvement, we'd greatly appreciate it as it will help us grow. We look forward to hosting you again. Best regards Ambadas Dusange General Manager

    3.0

    Average Stay

    aman m.solo

    I have been preferring this hotel for my last few visits to Pune. But I feel my last experience was not good. There were couple of issues but the good part is they fixed most of the issues on my first complaint itself. Just a small suggestion they can make the food quality more better.

    Travel Month: Aug 2025

    Room: Winter Green Room

    4.0

    Good Stay

    arvind k.couple

    Fern MIDC, Pune, is a fine business hotel. it has a decent sized restaurant and coffee shop. The food quality is good and reasonably priced. Service is very good. Fern MIDC, Pune, is a fine business hotel. it has a decent sized restaurant and coffee shop. The food quality is good and reasonably priced. Service is very good.

    Travel Month: Jul 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Mon Jul 21 21:48:33 IST 2025

    Dear Arvind Kumar, Greetings for the day!!! We're delighted to hear your positive remarks about your experience at Fern MIDC, Pune. Knowing you enjoyed our food and felt it was value for money brings us great pleasure. Our team always endeavors to give top-notch service, and your recognition motivates us to strive even harder. We appreciate your high recommendation and would love to offer you another memorable experience the next time you visit. Should you wish to try something different on our menu, or have any special requests during your next visit, feel free to let us know. We always look forward to serving you. Your feedback is highly valuable to us and helps us in continual improvement. Best regards Ambadas Dusange General Manager

    4.0

    Good Stay

    ikkurthy v.

    The stay was great and the food was great. Will prefer to stat there again

    Travel Month: Jul 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Mon Jul 21 21:48:48 IST 2025

    Dear Ikkurthy Venkata Satya Samanvitha, Greetings for the day!!! We're delighted to hear that you had such a wonderful experience with us. Your kind words about our food and accommodations truly made our day. We strive to provide a top-notch stay for all our guests and it fills us with happiness knowing we were able to exceed your expectations. Looking forward to offering you the same enjoyment during your future visits. Please do not hesitate to share any suggestions that could make your future stays even better. Your satisfaction is our highest reward and we appreciate your feedback immensely. Bestregards Ambadas Dusange General manager

    1.0

    disappointing experience

    nitin k.business

    Disappointing Experience – Not Worth the Hype Despite heavy promotion at the entrance, there’s no gym, no AZU lounge as advertised. The food at the restaurant was quite average, lacking both flavor and variety. On arrival, there was no staff or driver assistance to help with luggage, which left a poor first impression. Overall, a very underwhelming experience for the price – definitely not up to expectations.

    Travel Month: Jul 2025

    Room: Winter Green Room

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    The Fern Residency, MIDC, Pune has replied on Thu Jul 24 16:08:05 IST 2025

    Dear Nitin Kapoor, Greetings for the day!!! We value your feedback and it's disheartening to hear about your experience. The missing gym and AZU lounge were temporarily closed due to renovations, and we regret the miscommunication. We have passed on your concerns about the quality of food to our culinary team for improvement. Similarly, we are addressing the issue of providing assistance on arrival directly to our front-desk team to ensure such instances don't occur again, as we understand the importance of first impressions. We strive to provide value for money and are distressed that we couldn't meet your expectations this time. With a pledge to improve every aspect of our service, we hope for another chance to serve you better in the future. Best regards Ambadas Dusange General manager

    1.0

    Terrible Stay

    nitin k.solo

    Disappointing Experience – Not Worth the Hype Despite heavy promotion at the entrance, there’s no gym, no AZU lounge as advertised. The food at the restaurant was quite average, lacking both flavor and variety. On arrival, no welcome drink , there was no staff or driver assistance to help with luggage, which left a poor first impression. Overall, a very underwhelming experience for the price – definitely not up to expectations.

    Travel Month: Jul 2025

    Room: Winter Green Room

    • user photos

    The Fern Residency, MIDC, Pune has replied on Thu Jul 24 16:08:23 IST 2025

    Dear Nitin Kapoor, Greetings for the day!!! We value your feedback and it's disheartening to hear about your experience. The missing gym and AZU lounge were temporarily closed due to renovations, and we regret the miscommunication. We have passed on your concerns about the quality of food to our culinary team for improvement. Similarly, we are addressing the issue of providing assistance on arrival directly to our front-desk team to ensure such instances don't occur again, as we understand the importance of first impressions. We strive to provide value for money and are distressed that we couldn't meet your expectations this time. With a pledge to improve every aspect of our service, we hope for another chance to serve you better in the future. Best regards Ambadas Dusange General manager

    3.0

    Average Stay

    ankit s.

    The property was very old and the building from the outside looked shady. Furtniture inside also did not look hygenic. I often use Fern for stay but this was not a good experience. This property needs rennovation. Also when i checked in, there was no fridge in my room and no bar counter.

    Travel Month: Jun 2025

    Room: Winter Green Room

    5.0

    Excellent Stay

    rajesh r.business

    nice stay at a very reasonable price. But foos not as much as expected.House keeping needs to be improved..

    Travel Month: May 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Sat May 31 13:28:49 IST 2025

    Dear Rajesh R, Greetings for the day!!! We value your feedback and are pleased to know that you had a comfortable stay at our property and found our pricing reasonable. We're constantly striving to offer the best to our guests and your points concerning the food and housekeeping services have been noted. These insights are truly helpful as they aid us in maintaining our performance and improving our services wherever necessary. Rest assured, your observations will be addressed with the concerned departments for immediate improvements. We hope for an opportunity to deliver an enhanced experience on your next visit. Best regards Ambadas Dusange Operation manager

    1.0

    Worst Experience staying at The Fern Residency MIDC PUNE

    harish g.business

    I am writing to express my profound disappointment with my recent stay at The Fern Residency MIDC Pune. I visited your establishment for a business trip and had planned to stay for three days. Unfortunately, my experience was significantly marred by persistent power fluctuations and a frequently malfunctioning air conditioning system. Despite bringing this matter to the attention of your management, the issues remained unresolved throughout my stay.

    Travel Month: May 2025 (3-Night Stay)

    Room: Winter Green Room

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    5.0

    Excellent Stay

    husain g.

    Food, ambience, location, staff, hygiene all very good

    Travel Month: Apr 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Tue Apr 29 16:28:20 IST 2025

    Dear HUSAIN GANGARDIWALA, Greetings for the day... We're so glad to hear about your wonderful experience at our restaurant! Hearing that you enjoyed all aspects of our establishment, from the food, to the ambience, the location, the staff, and our hygiene standards truly makes our day. Your positive feedback gives us the motivation to work even harder to maintain the quality of our service. We always aspire to give our customers an exceptional dining experience and it's heartening to know we were successful in our efforts. So whether it's a casual dinner, a special occasion, or just a quick bite, we would love to serve you again. Happy eating! We'll strive to keep meeting your expectations in the future too. Looking forward to your next visit. Best regards Ambadas Dusange Operation manager

    3.0

    Average Stay

    nitin s.family with 1 kid

    stay was average. there were no amenities in the property. food was limited and no varieties or options as compared to the value of stay at hotel. service was okay

    Travel Month: Apr 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Tue Apr 15 18:19:56 IST 2025

    Dear NITIN SHINDE, Greetings for the day!!! Noted your feedback. We're striving to improve amenities, variety in food and services. Best regards Operations Manager

    3.0

    Average Stay

    hemant c.business

    Small size of room and less facilities also break fast is of less choice and older property so need to upgrade

    Travel Month: Mar 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Tue Mar 25 15:32:33 IST 2025

    Dear Hemant chaudhari, Greetings for the day!!! Noted all points. We'll work on room size, add facilities, diversify breakfast & update property. Best regards Operation manager

    5.0

    Excellent Stay

    brijrajsinh j.business

    Great for a business stay if you need to visit the Bhosari MIDC and Chakan MIDC. Great service and stay. Staff was kind enough to help with many queries. Must try and is cost effective as well.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Winter Green Room

    • user photos
    • user photos
    • user photos

    The Fern Residency, MIDC, Pune has replied on Fri Mar 28 15:17:08 IST 2025

    Dear Brijrajsinh Jadeja, Greetings for the day!!! We're delighted to know that you had a smooth and enjoyable business stay at our hotel. It's wonderful to learn that our strategic location was beneficial to your trips to Bhosari MIDC and Chakan MIDC. We believe that excellent service is vital and it warms our hearts to hear how our staff was able to assist you effectively with your queries. It's equally gratifying to know that you found our pricing cost-effective. We sincerely appreciate your recommendation and making time to share your positive experience with us. We hope to serve you again in the future! Best regards Ambadas Dusange Operation Manager

    4.0

    Good Stay

    jolly g.loyalty-iconbusiness

    Property was located in a little isolated place. The room, reception and lift was alright. The entry had many steps. The electric appliance was not working properly. The services were good. They even packed breakfast early morning

    Travel Month: Feb 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Fri Mar 28 15:16:54 IST 2025

    Dear Jolly Guha Chandel, Greetings for the day!!! We appreciate that you took time to write a detailed review of your stay at our property. We're glad to know that you found our rooms, reception, lift and services up to your satisfaction. Please note we've considered your feedback concerning the location of our property and the numerous entry steps, keeping in mind our future improvements. We are sorry to hear about your trouble with the electric appliance. It is our commitment to provide our guests with state-of-the-art amenities and your feedback will immensely help us to resolve the issue promptly. You can be assured of its fine tuning. We're delighted to learn that you found our breakfast services accommodating. Our team always strives to offer the maximum comfort and convenience for our guests, even at early hours. Your encouraging words will inspire us in serving you better in future. We look forward to hosting you again soon. Best Regards Ambadas Dusange Operations Manager

    4.0

    Good business hotel for pune stay in pimpari

    mahesh g.loyalty-iconbusiness

    Good business hotel. Location perfect. Breakfast was excellent. Staff was good. The dining experience was quite enjoyable. The breakfast buffet offered a good variety of veg options, and the quality of the ingredients was impressive. I particularly enjoyed poha.

    Travel Month: Jan 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Mon Feb 03 15:32:08 IST 2025

    Dear Mahesh Goyal, Greetings for the day! We're delighted to know you had an enjoyable experience at our business hotel. It's wonderful to hear you found the location perfect for your needs and the breakfast excellent. We certainly agree that our breakfast buffet offers a great variety of vegetarian options and we are thrilled knowing you were impressed with the quality of the ingredients used. Also, we're particularly pleased to hear that you enjoyed the poha - it's a favorite among our guests! We'll ensure your compliments reach our staff and we look forward to enhancing your dining experience even more on your next visit. Best regards Ambadas Dusange Operation Manager

    5.0

    A very good and comfortable stay. Would surely recommend to all.

    manoj d.business

    Very spacious room. Neat and tidy in all aspects. They have a very good food menu with lots of varieties. Breakfast is awesome with so many dishes to choose from. Food is very delicious.Staff our very friendly and helpful.

    Travel Month: Jan 2025

    Room: Winter Green Room

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    4.0

    Good for stay

    brijmohan n.family

    Neat & clean hotel. Staff behavior is very polite specially mr. Samarth. Overall all good. Breakfast & dinner buffet is also good.

    Travel Month: Jan 2025

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Tue Jan 21 23:48:32 IST 2025

    Dear Brijmohan Nishad, Greetings for the day! We are delighted to read your positive review about our hotel. It brings us great joy that our neat and clean premises, our staff's courteous service particularly Samarth, left a positive impression. The food quality, including breakfast and dinner buffet, has always been a matter of pride for us and we're thrilled that you enjoyed it. We look forward to continually serving you with the same standards. Your satisfaction is our utmost priority. We hope to see you back soon. Best regards Ambadas Dusange Operation Manager

    5.0

    Excellent Stay

    shrenik j.loyalty-icon

    The stay was cozy, big shout out to the staff. I forgot my charger in room, housekeeping were meticulous in checking room and gave me just before i checked out. I also forgot my duffle bag in parking area and security was vigilant to keep it in safe custody.

    Travel Month: Dec 2024

    Room: Winter Green Room

    The Fern Residency, MIDC, Pune has replied on Wed Jan 15 15:53:14 IST 2025

    Dear Shrenik Jain, Greetings for the day! We greatly appreciate you taking the time to share your review with us. It is heartwarming to know that you enjoyed your stay and our staff was able to assist you in a timely manner. Our team, from housekeeping to security, thrives on this kind of feedback. Knowing that our clients feel taken care of, and are recognizing the hard work we put into maintaining the highest standards, is indeed priceless. Your kind comments regarding the recovery of your charger and duffle bag reflect the commitment we have to our guests. Lost items can cause unnecessary stress, and it is a task we take very seriously to return belongings to their rightful owners. We hope that these small gestures of attention from our staff have helped in creating an even more pleasant memory of your stay with us. We look forward to welcoming you back in the future to create more positive experiences. Best regards Ambadas Dusange Operation manager

    2.0

    Poor Stay

    nikhilkumar n.

    Your menu has non veg items have green symbol. Its very worst thing for any vegetarian people, if he order and eat non ceg items

    Travel Month: Dec 2024

    Room: Winter Green Room

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    The Fern Residency, MIDC, Pune has replied on Fri Dec 27 00:12:09 IST 2024

    Dear Nikhilkumar N Shah, We deeply regret the inconvenience caused due to the symbolism mix-up on our menu. We understand the significance of correctly labeling dietary information, especially when it pertains to vegetarian and non-vegetarian food. Your feedback has brought to attention a serious error in our practice and immediate steps will be taken to rectify it. Our team will ensure that all dishes are accurately represented in the future, to prevent any unintentional mishaps. While we take utmost care to meet our guests' dietary preferences, it's clear that this miscommunication has resulted in a concerning experience for you. We embrace this feedback and assure you of our unwavering commitment to quality and accurate service. Best regards Ambadas Dusange Operation manager

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