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Vishal Gaon, Gangtok | 2 minutes walk to MG Marg Market
709 Ratings, 344 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its exceptional cleanliness, spacious rooms, and stunning views, particularly from the winter green and premium rooms. The staff receives frequent praise for their friendly and attentive service. The property is conveniently located just a short walk from MG Road, making it an ideal spot for exploring the area. The food, especially breakfast, is noted for its variety and quality, adding to the overall positive experience.
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Good stay
Hotel Fern Denzong is just a 5-minute walk from MG Road, making it a very convenient location. The stay was good — rooms are spacious, well-maintained, and equipped with all the necessary amenities. A fan is also available in the room, which is a thoughtful addition. The breakfast buffet had a good spread with plenty of tasty options. The staff were polite, courteous, and always ready to help. Do note that the road leading to MG Road is quite steep, which might be a bit challenging for senior citizens. Overall, a nice property in a great location — definitely worth considering for your stay in Gangtok.
Room: Winter Green Room
Great Experience!
Great service and experience. Nitesh from the team was very helpful. Food was especially amazing. breakfast also quite decent.
Room: Winter Green Room
memorable stay
we stayed here 4 days with our friends property location very convenient to go MG Marg, all rooms well maintained and specious, neat and clean. Staff very cooperative, and food at restaurant very tasty, and the staff very help full. we are a group of 10 .
Room: Winter Green Premium
Excellent Stay
Exceptional stay! Clean room, stunning view and friendly staff. Food can be improved. Highly recommend! Had a wonderful stay! The hotel exceeded my expectations with its cleanliness, location and exceptional hospitality. Staff member was friendly, attentive, and made sure all our needs were met. Highly recommend!
Room: Winter Green Premium
Excellent Stay
The Property's Food is excellent. Location is nice and facilities is mind blowing
Room: Winter Green Premium
GREAT HOSPITALITY
Excellent location, clean and spacious rooms , tasty food , great hospitality . Radhika and Anshula from Restaurant , and Suraj from Housekeeping made our stay really comfortable
Room: Winter Green Premium
Great stay
Amazing stay. Great service and food . Best view and really close to Mg marg. Would highly recommend.
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim
Dear Anisha Jaiwant Belgaonkar, We are over the moon to know that you had an amazing stay with us! It's wonderful to know that you enjoyed our service and food immensely. Your compliments about the spectacular view are sincerely appreciated, we understand how much a beautiful view can enrich the vacation experience. It's also great to hear that the hotel's proximity to MG Marg added to the convenience of your stay. Your strong recommendation speaks volumes about a job well done by our team, hence, we will pass your feedback onto them. Looking forward to have you with us again for another impeccable experience. Regards, Amiit Miishra General Manager
Excellent Stay
overall experience was good at fern hotel.. Services of hotel staff especially Mr Ravi Kiran and Bindhya were superb and way beyond our expectations.location of property is the plus point. g overall experience was good at fern hotel.. Services of hotel staff especially Mr Ravi Kiran and Bindhya were superb and way beyond our expectations.location of property is the plus point.
Room: Hazel Suite
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Fri Sep 19 00:32:13 IST 2025
Dear Meenu Gupta, We're thrilled to hear about your positive experience at our establishment! It's wonderful to know our staff, particularly Ravi Kiran and Bindhya, were able to exceed your expectations and provide excellent service. We completely agree that our location is a definite advantage and are glad you think so too. Your words of appreciation have been passed on to our team, which will certainly motivate them to keep up the good work. We hope to have the opportunity to welcome you back to the Fern Hotel in the near future! Regards, Amiit Miishra General Manager
Excellent Stay
Very good hotel n very nice staff
Room: Winter Green Room
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Thu Jul 24 16:02:40 IST 2025
Dear prakash keshwani, We're glad to hear that you had an excellent experience at our hotel and appreciated our dedicated staff. Your positive feedback truly boosts our spirits! Our team works tirelessly to ensure that every guest feels at home and your kind words tell us that we’re on the right track. We truly hope that your stay was memorable and that you enjoyed all of our facilities. Please feel free to share any additional comments or suggestions, as we constantly look for ways to improve. We’ll be more than happy to have you stay with us again in the future. May we continue serving your lodging needs and making your stay as comfortable as possible! Safe travels, until next time! Regards, Amiit Miishra General Manager
wonderful place to stay
excellent stay good guesture rooms are quite big the reception hospitality is wonderful the view is nice
Room: Winter Green Room
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Tue Sep 02 12:18:15 IST 2025
Dear FirstName LastName, We're thrilled to learn that your stay with us met your expectations and that you found the room size and view to your liking. It's fantastic to hear that you were pleased with the hospitality of our reception team and appreciated their warm gestures. We always strive to ensure our guests have an enjoyable experience, and your feedback is affirmation we're on the right track. We're looking forward to welcoming you back for an equally as impressive stay in the not too distant future. Regards, Amiit Miishra General Manager
Excellent Stay
The hotel is a beautiful and neat and clean property. The rooms are spacious and clean. We stayed in Hazel suite which was quite big.. The bathrooms were also clean and spacious with sufficient toiletries and hair dryer too. The food was equally delicious specially the breakfast spread was great. We also had their buffet dinner one night which was limited in options but delicious. Big cheers to the staff who were very polite and cooperative be in anything. They also had a small cafeteria with lots of freshly baked goods for your small hunger pangs! Location is very near to MG marg and Lal bazaar market area, though the road is quite steep. Overall we enjoyed our stay and will definitely recommend them to anyone visiting Gangtok.
Room: Hazel Suite
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Wed Jun 25 21:13:54 IST 2025
Dear Pooja Sinha, We're thrilled to hear that you had such a positive experience during your stay with us! It's wonderful to hear that you found our hotel beautiful, clean and well-equipped. We're glad that you enjoyed the spaciousness of our Hazel suite and appreciated the bountiful amenities that we provide. Our culinary team will certainly be gratified to know that you enjoyed our breakfast spread as well as our buffet dinner. Moreover, our staff will be moved by your acknowledgement of their politeness and cooperation. We're proud that our freshly baked goods in our cafeteria managed to hit the right spot! We agree that the steep roads can be a challenge, but we also think that it adds a charm to our location, being so close to MG Marg and Lal Bazaar. Once again, we're very glad that you chose us for your visit to Gangtok, and we're delighted to know that you would recommend us. We look forward to hosting you again in the future! Regards, Amiit Miishra General Manager
G h
Big juicy chicken with the cheese on top of the cheese on it is so delicious I can’t even imagine what that would taste like without cheese and cheese and the sauce would taste so much different and it would make it look like it was made from cheese
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim
Dear PRABHAT THAKUR, We're delighted to hear about your outstanding experience regarding our chicken with cheese! It's quite clear you're a real cheese enthusiast! Indeed, our signature mix of cheeses along with our special sauce brings an exceptional dimension of flavor to the chicken dish. The cheese does indeed bring out a unique taste that's hard to imagine without. It also adds an appealing aesthetic, enhancing your overall dining experience. Your feedback highlights what we aim to achieve - offering an immersive, flavorful culinary experience like no other. Please feel free to try our other cheese infused dishes on your next visit. We have numerous delights that promise to satisfy your cheese cravings! Remember to use your dining points for special discounts too! Enjoy! Regards, Amiit Miishra General Manager
Excellent Stay
Good hotel in terms of hospitality , location is near MG road .. food quality is ok and otherwise it's a great place to stay in gangtok
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Tue Jun 10 10:49:50 IST 2025
Dear AMIT KHATRI, We're glad to hear that you enjoyed your stay at our hotel and found our location to be convenient. We strive to provide our guests with exceptional hospitality, so it's always pleasing to hear positive feedback in that regard. We've noted your comments about our food quality. Your feedback is important to us, and we'll certainly look into making improvements in this area. It's pleasing to know that you appreciated other aspects of our hotel. We hope your time in Gangtok was memorable and we look forward to welcoming you back in the future. Regards, Amiit Miishra General Manager
Good Stay
The Fern at Gangtok is at good location and near to Gangtok Mall market. We family of 4 availed premium Suite - found room cleaned & hygienic... Nice ambience at Hotel.. Only note to take care while taking room just confirm condition of TV.. Coz when my kid wanted to see it then v found it screen were cracked and their room servers were asking us how did it happened.. It was embarrassing for people like us when u r clueless about when u hv taken suite for ur leisure and not to prove u r not guilty... However their management could see the status of their guest and replaced the TV
Room: Hazel Suite
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Tue Jun 10 10:50:16 IST 2025
Dear , We appreciate your feedback and detailed review of your stay with us at The Fern, Gangtok. It's wonderful to know that you were pleased with the cleanliness, hygiene, and ambience of our hotel as well as the proximity to Gangtok Mall market. As for the issue with the TV, we deeply regret that it caused an inconvenience and a discomforting situation during your stay. Please know that it is not our policy to place blame on our guests and it is never our intention to make you feel uncomfortable. It's crucial for us to maintain the rooms in perfect condition, and your experience shows that we need to be more diligent in checking the room appliances and utilities before allocating the room to our guests. We're glad that our management was able to promptly replace the TV to rectify this issue. Your feedback has been noted and necessary steps would be taken to prevent such incidents in the future. We truly hope the rest of your stay was enjoyable and we look forward to the opportunity to serve you better in the future. Regards, Amiit Miishra General Manager
Poor Stay
5
Room: Winter Green Room
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Tue Jun 17 11:10:24 IST 2025
Dear Simran Chirania, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Regards, Amiit Miishra General Manager
Excellent Stay
I had an excellent stay in Fern Hotel Gangtok. Staff is supportive and cooperative. Breakfast is having vast variety of food. Fern Hotel Gangtok is having advantage of location as it is near to MAll road.Excellent option to stay with family in Gangtok.
Room: Hazel Suite
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Sun Jun 08 00:22:36 IST 2025
Dear bhanwar nath sharma, We're thrilled to hear that you had an excellent stay at Fern Hotel Gangtok! Your kind words about our staff and the variety of breakfast options we provide have made our day. We're proud to be located in such a convenient location and we're glad you found it advantageous too. It's wonderful to know that you consider us an excellent option for family stays in Gangtok. We're absolutely looking forward to serving you again in the future. Please feel free to reach out if there's anything else we can do for you. Regards, Amiit Miishra General Manager
Rooftop is not as shown in photo
Rooftop is not as shown in the photo. Location is good and room is spacious. Service is bit slow. Overall stay was pleasant.
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Thu Jun 12 19:08:53 IST 2025
Dear Anurag Gautam, We're glad to hear that you found our location to be convenient and our rooms spacious. We aim to make our guests' experience as enjoyable as possible. However, we acknowledge your concern about the rooftop area, and we are continuously making efforts to ensure our promotional materials are up to date and accurately represent our facilities. We will definitely take your feedback into account for further improvements. On another note, we are disheartened to learn that you experienced slow service. We are earnestly working to enhance our service pace for a smoother experience in the future. We commend your overall positive perspective of your stay and look forward to hosting you again. Regards, Amiit Miishra General Manager
Excellent Stay
Premium Rooms are great for a small family of 4. Great view of the valley. Breakfast spread is good having a typical mix of items needed for an affluent crowd. Housekeeping was overwhelmed since the hotel was running packed in May due to the season. Walkable from MG Road/ Lal Market. Wonderful location
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Thu May 29 16:13:35 IST 2025
Dear Amit Singh, We truly appreciate your insightful and supportive review. Your experience highlights the blend of relaxation and convenience our hotel aims to deliver. We're delighted you savored the panoramic vistas our premium rooms offer and relished our elaborate breakfast spread curated to cater to diverse dietary preferences. We're also glad you found our location favorable, providing easy access to standout city attractions like MG Road and Lal Market. Notably, we acknowledge the concerns you raised regarding housekeeping during peak season. Rest assured, we are taking prompt measures to enhance our services during such busy periods for seamless guest experiences. We look forward to welcoming you and your family again during your next visit. Trust us to make it even more fascinating for you. Regards, Amiit Miishra General Manager
Excellent Stay
Premium Rooms are great for a small family of 4. Great view of the valley. Breakfast spread is good having a typical mix of items needed for an affluent crowd. Housekeeping was overwhelmed since the hotel was running packed in May due to the season. Walkable from MG Road/ Lal Market. Wonderful location
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Thu May 29 16:13:51 IST 2025
Dear Amit Singh, It's fantastic to know that your experience with our premium rooms and the breathtaking view of the valley impressed you. We're happy to hear you found the breakfast spread to your liking. Your satisfaction is our utmost goal. We appreciate your patient understanding with our housekeeping team during the peak season. It's indeed an honor that you appreciated the strategic location of the hotel, being conveniently close to MG Road/Lal Market. We'd love to have you back and offer you an even more amazing experience. Regards, Amiit Miishra General Manager
Excellent Stay
Property is good, but no discounts on food if booking is through outside like you
Room: Winter Green Premium
The Fern Denzong Hotel & Spa Gangtok Sikkim has replied on Thu May 29 16:13:57 IST 2025
Dear naveen, We appreciate the time you took to share your feedback with us. We constantly aim to ensure the optimum satisfaction of our guests and we are sorry to know that our food pricing didn't meet your expectations. While our charges are structured considering an array of factors, we value the inputs given by our patrons and we will certainly take your feedback into account. Rest assured, your concerns about discounts will be communicated to the management, as we are committed to making improvements in every area where our esteemed guests like you provide us with constructive feedback. We hope this doesn't deter you from visiting us again in the future and look forward to providing you an elevated experience on your next stay with us. Regards, Amiit Miishra General Manager
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