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Review Of Super Townhouse The Royal Retreat0123401234

North Dum Dum, Kolkata | 6.4 km drive to Netaji Subhash Chandra Bose Airport

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    296 Ratings, 94 Reviews

    excellent
    35%
    very good
    28%
    average
    17%
    poor
    10%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 4

    Rating Categories

    • Location3.5
    • Cleanliness3.5
    • Food3.8
    • Hospitality4.7
    • Value For Money3.5
    • Facilities3.0
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property boasts a prime location with easy access to transport, making it convenient for travelers. Guests highlighted the excellent food quality and a welcoming atmosphere. While many found the staff to be friendly and helpful, there were complaints about cleanliness issues and unkempt rooms. Additionally, the restriction on outside food and some overpriced menu items have been noted. Overall, it's a mixed but decent experience, especially for solo travelers or couples.

    Sort by:

    Positive first
    5.0

    good quality food and stay with good people and management good location of

    mithun s.couple

    Good staff behaviour and good quality food with good location good location of parking

    Travel Month: Sep 2025

    Room: Classic

    5.0

    Excellent Stay

    susmita p.

    I am almost regular customer here because of my work..food quality is too delicious..service is also good..staff behavior is also good that's why I always choose to stay in this hotel rooms are cozy & clean..

    Travel Month: Aug 2025

    Room: Classic

    5.0

    Excellent Stay

    sumanta.

    Ok

    Travel Month: Aug 2025

    Room: Classic

    4.0

    Good Stay

    bn.

    Okay

    Travel Month: Jun 2025

    Room: Classic

    5.0

    room & food service

    santanu p.couple

    have a nice Property & room good #quality food / best Service or best location in near Airport.

    Travel Month: Jun 2025

    Room: Classic

    4.0

    GOOD

    arindam d.couple

    Hotel ambiance and staff behaviour was too nice. The experience was too good. The food was also good.

    Travel Month: Jun 2025

    Room: Classic

    1.0

    Terrible Stay

    couple

    the property is not in a good place it's just near the highway. the food was not good and the tv stopped working too and the services were very poor

    Travel Month: Jun 2025

    Room: Classic

    4.0

    good property and good staff behaviour jhabbbs hhbbsbbbbz hhhsjbs hhhbsbbs

    mithun s.couple

    Good property and good behaviour and food quality is very good

    Travel Month: May 2025

    Room: Classic

    2.0

    Poor Stay

    nripendra p.

    Bathroom Handshower and Bath shower were totally damaged. Then I complained them and then they replaced the same.

    Travel Month: May 2025

    Room: Classic

    4.0

    Excellent staff ser

    ram g.family

    Comfortable stay with good food, good location excellent staff service , specially room's view was superb.

    Travel Month: Mar 2025

    Room: Classic

    4.0

    Good Stay

    mithun s.loyalty-iconcouple

    Good but still on some dirty bed cover and bad smell well response by staff and cook is good quality

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    most pathetic hotel ever seen

    animesh p.loyalty-iconfamily

    This one of the worst hotel i ever visited ,things which are disgusting are , the matress was very bad , under the cot there are so many dust seems they do not clean at all, when i used washroom the water which was coming was literally black when asked they told the water is not there so the dirty things which settled in tank is coming , the more worst part is when we were only seeing couples , and also just beside my room people are sitting in group and drinking alcohol , we just took this hotel as our flight got delayed for more tha. 4 hour , please do not bring your family here , also if any women is solo do not stay here,

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    sanjib.

    Check in time is 11am but i reached at 9. 45pm and i wait for 1 hour to get the room key. At night 9. 45 pm also room is not ready. When i entered the room it's terrible smel was coming and it's not cleaned properly. Dust is there on furniture and quality of mattress is also bad. Thank you so much.

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    ex

    rajdeep h.couple

    Nice experience, clean rooms , want to stay there again and again, I like it, location is good, overall good

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Nice atmosphere

    devendra.

    For business travelers, the hotel provides an inspiring atmosphere the room rates are also reasonable.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Outstanding stay

    siddharth.

    Had a fantastic experience the place had a welcoming vibe, the setting was really comfortable

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Amazing service

    kabir.

    An excellent stay overall! couldn't have asked for more.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Great atmosphere

    arvind.

    Loved the atmosphere of this place superb amenities and a welcoming atmosphere everything from check-in to check-out was smooth.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    It was good experience.

    dhirkar.

    It is located in city area so it's easy to go there. It's excellent service to all members. Good nature nature and very supportive. Next time i love to join this hotel.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Wonderful environment

    santosh.

    A wonderful environment and fantastic service. The view from our room was very nice.

    Travel Month: Jul 2024

    Room: Classic

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