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You are booking hotel for more than 30 days

Review Of Super Townhouse Dilshad Garden Near Dilshad Garden Metro Station0123401234

East Delhi, Delhi | 4.2 km drive to Hindon Airport (HDO)

    User Rating & Reviews

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    • couple
    • solo
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    2.6
    Average

    25 Ratings, 17 Reviews

    excellent
    36%
    very good
    0%
    average
    4%
    poor
    8%
    bad
    52%

    Last 10 Customer Ratings (Latest First)

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    • 1
    • 1

    Rating Categories

    • Location2.3
    • Food2.3
    • Value For Money2.3
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    Reviews Summary

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    Guests express serious concerns about their experience at this property. Many faced issues with check-in, citing untraceable bookings and poor customer support. Reports of dirty rooms, pests, and broken fittings add to the dissatisfaction. The location is tricky to find, and reception services are consistently criticized. While some appreciated the welcoming atmosphere and friendly staff, the overwhelming feedback indicates significant management and cleanliness problems, leaving guests frustrated and uncertain about refunds.

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    Positive first
    2.0

    Poor Stay

    prakhar s.solo

    There is no facility of any kind, even breakfast was not provided although it was included in my charges, no room lock is available, bathroom is dirty, bed is in bad condition and one cannot sleep on it. poor experience 😞😞😞😞

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Terrible Stay

    prem k.business

    as per mmt there was breakfast but hotel management denied. The room was very bad no locks at the door. bad smell in the room

    Travel Month: Sep 2025

    Room: Classic

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    • user photos
    • user photos
    1.0

    Terrible Stay

    ankit s.

    Bed experience ever

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Terrible Stay

    narendra k.family

    Hotel denied to checkin i was walking on the road at night. Also there was no help from make Mytrip side. I have called to them more than 100+ time but no response. Guys do not make any booking through Make Mytrip. Its fake site and making the fool to the peoples and financial harassed.

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    abhishek g.

    At the time of checkin, the hotel didn’t find my booking id even though i have booking confirmation on email. I had to leave the hotel as they were asking me to book the hotel again. Now it has been 4-5 days and i have no notification on my refund. What a terrible experience it was and now i am not sure if i am gonna receive my refund or not.

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Stay

    manoranjan b.

    Denied check in. No trace of property. It's a horrible experience. Should i suit against you.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Classic

    1.0

    Never book. It's a scam

    hironmoy r.solo

    Terrible experience - the hotelier not allowed check in. They said as if no booking has been confirmed from mmt. Whereas, i had full paid booking amount and confirmation slip. Upon calling customer care, they also failed to manage booking, neither the customer care could arrange another hotel. I had to pay the booking amount even 500 rs extra of. Don't know when i would get the reimbursement. Secondly there was cockroach, flies in the room. Toilet fittings was also broken. I had to inform repeatedly to repair. Thirdly, housekeeping services was also very poor. Overall terrible experience

    Travel Month: Sep 2024

    Room: Classic

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    1.0

    Terrible Stay

    hironmoy r.

    Location - i arrived here in evening at about 7. 30 pm. There was no name signboard or whatever is, not fit with light. So at first it was difficult for me to find it out. After searching thoroughly, finally i could find it put. Room - hotel denied my check in as it was not conveyed to their end. The customer care person only could refund my booking amount, but couldn't settle the booking with hotel. I had to pay the room charge (even 500 extra,. The room no. 105, which was initially provided to me, was on extreme back side, small and too much shabby. Bed sheet was not clean. I had to ask the housekeeping to change it. There were flies, cockroaches, mosquito in the room. I reported, they neglected. Lastly when i videoed it and showed to reception, then they changed the room. In the second room (no. 108) the commode-shower with western toilet was not working. The top(head) was broken. I repeatedly told them to look after. Every-time they assured me that plumber would visit. But he came on second day. I was in big trouble to get washed after toilet. In name of toilet accessories only they provided a towel and two soaps and on the first day only. They not changed towel. Nothing else. At morning i asked for one cup of tea. The kitchen told me "ek cup nehi hoga. Do cup hoga. I told "mera ek cup chaiye" (as i was single. Then astonishingly they told "bohut time lage ga ek cup banane se! that seemed to me, they were intending to pushing me. How notorious! overall - bad experience.

    Travel Month: Sep 2024

    Room: Classic

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    1.0

    Terrible Stay

    alisha s.

    1. Location of hotel is not correct(was roaming here and there for the room) 2. Reception is worst 3. Room service is not good (bathroom was stinking when we went) 4. There is no lock to the room and when asked they said lock will nit be provided and that no body will enter our room when we go out. 5. Telephonic service not available 6. Worst experience in a hotel ever.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Warm welcome

    rohan.business

    The welcome is warm, and the chairs are comfy. Friendly and inviting.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Excellent Stay

    ishan a.business

    Value for money hotel. The experience here in this hotel is amazing. Loved it completely my stay here

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Great hospitality

    rajdeep.business

    Great hospitality! the staff were truly friendly.

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Can go

    radha b.business

    I can go to this hotel again when in this city. Will suggest this to everyone as the place is very nice to stay

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Enjayaeble place

    sangita n.couple

    This place is very fan. Rooms have well fecilities and they come when i call once. This made it very fun

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Welcoming

    vihan p.business

    Super welcoming! friendly and cozy. Highly recommend for a warm and enjoyable stay.

    Travel Month: Dec 2023

    Room: Classic

    5.0

    Clean and hygienic

    hridaan n.business

    Hygiene is a top priority at this hotel. The rooms, common areas, and dining spaces are spotless.

    Travel Month: Dec 2023

    Room: Classic

    5.0

    Good hotel

    hussain a.business

    A pleasant and hygienic atmosphere was enhanced by the attentive staff and the emphasis on cleanliness.

    Travel Month: Dec 2023

    Room: Classic

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