This property offers a calm environment with spacious, clean rooms and friendly staff creating a welcoming atmosphere. Guests appreciate the affordable rates, making it a value-for-money option, particularly near Caritas Hospital. However, there are consistent complaints about cleanliness issues, such as unclean bathrooms and bed linens, along with lack of basic amenities like towels and toiletries. Service quality also varies, with some guests reporting delays during check-in and additional charges.