The property faces serious ventilation issues, with many guests reporting non-functional air conditioning and unpleasant odors. Cleanliness is a major concern, as rooms and bathrooms are described as shabby and unhygienic, with issues like insects present. Guests encountered rude behavior from staff, additional charges upon check-in, and some were denied check-in altogether, leading to unsatisfactory alternatives. Overall, the experience has been disappointing, marked by poor hospitality and lack of basic facilities.