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Review Of Townhouse Airport Road

Chikkajala, Bangalore | 25.2 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.2
    Good

    234 Ratings, 136 Reviews

    excellent
    29%
    very good
    21%
    average
    16%
    poor
    10%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 1
    • 1
    • 1
    • 2
    • 2
    • 5
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.6
    • Room4.0
    • Food2.9
    • Hospitality4.0
    • Value For Money3.5
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    Review Summary

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    The property has location appeal being close to the airport, making it convenient for transit. However, guests frequently mention cleanliness issues, with reports of cockroaches, unclean bathrooms, and poor maintenance. While some appreciated the friendly staff, many highlighted uncomfortable beds and lack of basic amenities like fresh towels and toiletries. Food quality is a mixed bag, with some praising it, while others found it lacking.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    sanjay g.solo

    Room was full of cockroaches, not clean, everything was in broken condition. I have left my AirPod in the room after I checkout, after 5-7 minutes when I came back to the room to check the AirPod it was missing. Even I showed them the location of the AirPod it’s showing in the hotel, still they didn’t give me back. This trip cost me more my AirPod is missing it’s location still showing in the hotel, they are not giving me back, pl help me getting my AirPod.

    Travel Month: May 2025

    Room: Classic

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    1.0

    Terrible Stay

    sudhakara b.

    Cockroaches in room No bath towels provided in spite so many times asked for No shampoo soap No TV Hand shower at toilet not working

    Travel Month: Mar 2025

    Room: Classic

    2.0

    Bad Ex

    vishal c.family

    Dear Hotel Management, I recently stayed at your hotel, and unfortunately, my experience was not satisfactory. I faced several issues, including the Queen bed uncomfortable wash room not cleaned properly, tv and AC Not working like poor cleanliness, bad service, unfriendly staff, f I expected better service, and I hope you take this feedback seriously to improve your hospitality standards. Kindly look into these matters to ensure a better experience for future guests. Dear Hotel Management, I recently stayed at your hotel, and unfortunately, my experience was disappointing. I faced several issues, including poor cleanliness, bad service, an uncomfortable bed, an unclean washroom, and non-functional AC and TV. Additionally, I found the staff to be unfriendly, which further affected my stay. I expected better service and hope you take this feedback seriously to improve your hospitality standards. Please look into these matters to ensure a better experience for future guests.

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Wrost facility...didn't expect

    pandu p.business

    Bed is not good. No proper responce by staff No water for shower facility. No any special assistant

    Travel Month: Feb 2025

    Room: Classic

    2.0

    Poor Stay

    vinod t.

    food was not provided which is included in my booking. paid seperately.. there is nothing inside the room like tissue papers, drinking water and even bucket and cup for shower was received upon request only.. the bed is not good at all… tv not working… such a bad experience…. kindly refund the breakfast bill which was not provided.. thank you

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Classic

    2.0

    poor maintenance

    santhanakarthikeyan s.loyalty-iconsolo

    i could see lot of maintenance issues, i will attach images go through that. property location is good near to airport. food is also good for me.

    Travel Month: Feb 2025

    Room: Classic

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    4.0

    Good Stay

    bhaskar s.business

    The room was okay but the service was a little bit of a lag, people are friendly, it's best if you are staying for one night

    Travel Month: Jan 2025

    Room: Classic

    1.0

    Terrible Stay

    vikas s.solo

    Make my trip says tha the breakfast is complimantry with bill but hotel owner says that no breakfast include in booking

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    johnston.couple

    Guys just select the last option to stay here. Because here mention with breakfast. So i paid for that and check-in time hotel receptionist saying they closed breakfast in the covid time. And about hotel what they mentioned here early check-in and late check out. Wont work out in this hotel so no hot water lights not working bed-sheets also not changed. If select this hotel your own risk

    Travel Month: Nov 2024

    Room: Classic

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    1.0

    Terrible Stay

    suresh a.solo

    Asking for extra money, cockroach in breakfast, no response from make my trip on relocation of stay or refund. Make my trip informed that it will refund the extra money given, no refund even months passed. Waste of money and horrible stay

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Terrible Stay

    soumitra k.family

    1) the behavior of the Manager / Receptionist is bad . he demanded bound to deposit ₹ 1000 to avoid his arrogance and behavior . Bathroom Commot Cover is broken . No free Drinking water . He forced to take food from their kitchen . This person ( staff of OYO TOWNHOUSE ) is heart us

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Unhygienic,

    bommareddy k.business

    They haven't cleaned my room before i am check in. They not providing tv and wifi. Not for family's

    Travel Month: Sep 2024

    Room: Classic

    4.0

    I like to stay there overall every thing was nice including staff and foods

    swati s.business

    Staff was good room was also good and the way the staff behave i like that no extra charge applied and the services was nice i enjoyed it

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Worst Experience

    sidhant a.loyalty-iconcouple

    The hotel was in a dilapidated condition. Bedsheets were fully stained. There were rusted fittings in the bathroom. TV was half tilted.

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Comfortable stay

    sona l.couple

    I already know the hotel. But when i entered it was amazing. Inside the room the bed was good and the food service as well as the food was good. We didn't used the tv. And the things that didn't get up to my expectations was that the washroom was having an unpleasant odour. So i refused using washroom. And the next was they wasn't allowing the food from outside like. When we ordered zomato he wasn't allowed to get inside. So we went down and collected the food from outside.

    Travel Month: Aug 2024

    Room: Classic

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    2.0

    Problematic rooms

    mepung l.family

    Ac was not working properly and bathroom drain was clogged. Lights were not working properly. Even after complaining they didn't change our room

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Bad experience

    nalin d.business

    Very bad hotel. Not at all clean. Too dirty the bed was. Washroom was not okay. Had to leave early because it was that irritating

    Travel Month: Jun 2024

    Room: Classic

    4.0

    Excellent stay at hotel

    pavan k.solo

    I had a fantastic stay at hotel! the rooms were immaculate, the staff was incredibly friendly and attentive, and the amenities were top-notch. The location was perfect for exploring the city's attractions. Highly recommend!

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Terrible Stay

    shanker r.family

    Good for bachelors ( male), don't plan with family, you should live with fear. Better chose some other hotels.

    Travel Month: May 2024

    Room: Classic

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    1.0

    Very disappointed

    renjith m.family

    It's very discomfort to say that there is a water issue in hotel early morning also there was jo towel.

    Travel Month: Apr 2024

    Room: Classic

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