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Review Of Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand0123401234

Gandhipuram, Coimbatore | 9.3 km drive to Coimbatore International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    232 Ratings, 137 Reviews

    excellent
    31%
    very good
    38%
    average
    13%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 2
    • 1
    • 5
    • 2
    • 2
    • 5
    • 1
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Room3.7
    • Food3.7
    • Hospitality4.2
    • Value For Money3.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property offers a convenient location near Gandhipuram bus stand and local market, making it easy to explore the area. Guests appreciate the courteous staff and generally clean rooms. However, the small room sizes, lack of wash basins, and some maintenance issues like non-functional AC and inadequate bathroom cleaning have drawn criticism. Service quality and responsiveness seem to vary, with some guests reporting delays or unhelpful reception.

    Sort by:

    Positive first
    2.0

    Very Very poor

    jason d.solo

    Room very small , no washing basin in toilet nor in room , napthlin ball smell allover in room,no hot water in toilet

    Travel Month: Oct 2025

    Room: Deluxe

    5.0

    Everything is good

    sai s.family

    Everything is good. Highly appreciated and will visit soon

    Travel Month: Jul 2021

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sat Jul 24 07:41:48 IST 2021

    Hi, sai sameer bhardwaj venneti! we are elated to know that you liked our services. We cherish your association & foresee to serve you beyond your expectations to create a fruitful journey with us. Have a great day! regards, vishal

    1.0

    Very worst hotel

    rv b.solo

    Please stay some other hotel. Very very worst. Staffs behavior not friendly. Very very worst hotel. Comparing this hotel platform is much better.

    Travel Month: Apr 2021

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Mon Apr 19 10:19:31 IST 2021

    Hi, bharath! my heartfelt apologies for the unpleasant experience you had. Do not worry we will surely share the feedback to improve the overall experience to provide an amazing experience on your next stay. Regards, jacob

    3.0

    Worst booking ever

    akarsh s.loyalty-iconsolo

    the hotel denied me check in and I had to wait 3 hours outside hotel while talking to oyo customer care. I had my passport, driver's license and aadhaar card but the hotel supervisor refused to take my id. I talked to MMt help desk too. Finally, MMt provided me a new hotel for stay.

    Travel Month: Apr 2021

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Wed Apr 14 11:07:10 IST 2021

    Sincere apologies, akarsh! we are disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further to make sure our valued guests are delighted. Regards, jacob

    3.0

    Not up to the mark

    abdul k.solo

    Smelly room, not cleaned properly, ac was able to switch only limited time. Tv was not working though informed them they did not care about it

    Travel Month: Mar 2021

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Thu Mar 25 20:00:52 IST 2021

    Hi abdul khadar! we are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, james!

    5.0

    Excellent Stay

    prasanth s.family

    Easy located. Good stay. Staff hygienic.

    Travel Month: Mar 2021

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sat Mar 20 07:47:28 IST 2021

    Glad to see that you have rated us positively, prashanth s! we will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, hemant

    4.0

    My stay at apple grand, cube

    rajendra b.family

    Walkable distance from gandhipueam bus stand. But safely away from noise and dust. Decent room. All the gadgets working. Most courteous staff. Never had to remind about anything. Mr. Jaffar merits special mention for his prompt response for our queries and his courteous attitude. Overall, i enjoyed my stay here.
    Absolutely safe. Never had any concern about safety

    Travel Month: Feb 2021

    Room: Suite (4X)

    1.0

    Already this place is good

    vignesh t.family

    Please make sure that all hygiene appliances to improve that it is more safe.

    Travel Month: Feb 2021

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Fri Mar 05 20:30:33 IST 2021

    Hi vignesh thangaraj, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    4.0

    Good Stay

    sathishkumar p.solo

    Easy to locate. Staff are good. Hygienic place

    Travel Month: Feb 2021

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Fri Mar 05 21:00:22 IST 2021

    Thanks for such a lovely review, sathishkumar p! delighted to know you liked our services. Hope to welcome you again soon. Regards, james!

    2.0

    Bathroom and ac

    rajani k.business

    Ac not working properly, bathroom not washed properly, bunch of hairs near drainage of bathroom, toilet health faucet leaking, although room is cleaned and good and spacious, staff behavior good.
    Ac not working properly, bathroom not washed properly, bunch of hairs near drainage of bathroom, toilet health faucet leaking, although room is cleaned and good, staff is good.

    Travel Month: Jan 2021

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sat Jan 30 09:30:19 IST 2021

    Sorry for the hassle you faced, rajni kant gupta! we are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, james!

    2.0

    Bad experience

    jayanth d.business

    A/c not working properly very worst cooling, bathroom not cleaning and we are booking with combo breakfast but don’t response hotel management and makemytrip also kindly avoid booking in this hotel

    Travel Month: Jan 2021

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Tue Jan 26 18:30:29 IST 2021

    Sincere apologies, jayanth d! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, james!

    3.0

    Staff

    arun b.solo

    Bathroom not cleaned properly, staff is asking extra money, pillow cover not changed, staff is bad behaviour. Ac switch off after 12mn

    Travel Month: Dec 2020

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sun Dec 13 15:30:19 IST 2020

    We are really sorry to disappoint you, arun babu! thank you for notifying us and we will surely be working for the better guest experience. Regards, james!

    2.0

    Not good

    yasar a.business

    Should be improved on seri, behaviour and avoid harsh talks to the customer
    Should check tempraure, sanitise rooms and lobby

    Travel Month: Dec 2020

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sun Dec 13 15:30:19 IST 2020

    Sincere apologies, yasar arafath! we understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, james!

    4.0

    Good

    aakash r.loyalty-iconsolo

    Excellent water good place to stay with family

    Travel Month: Nov 2020

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sat Dec 12 11:30:18 IST 2020

    Thanks for such a lovely review, aakash raj! delighted to know you liked our services. Hope to welcome you again soon. Regards, james!

    1.0

    Horrible stay

    sangeeth p.business

    The room was not clean wifi was not working i booked a suit room and they didn't provide me that. The room was so small.

    Travel Month: Nov 2020

    Room: Suite (4X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Sat Nov 21 07:03:01 IST 2020

    Hi sangeetha ps, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    4.0

    Saver pack is veer bad because room are very small, no wash basin, chairs and tables near gandhipuram

    arun b.business

    Saver pack is veer bad because room are very small, no wash basin, chairs and tables near gandhipuram

    Travel Month: Nov 2020

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Mon Dec 21 10:41:04 IST 2020

    Thank you for your sweet words, arun babu. We hope to give you a consistent service every time. Regards, bryce

    1.0

    Not worth

    balasubramanian d.solo

    Not worth for money

    Travel Month: Nov 2020

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Tue Nov 10 10:48:30 IST 2020

    Hi, balasubramanian! we are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, alex

    1.0

    Bathroom door was not locking from either side, on alternate room too

    ashok m.family

    Room size is ok for money but bathroom door was not locking from either side. Asked for room change and arranged by next day, only that too after forcing. Even in second room washroom door is locking from outside, location is far from main bus stand.

    Travel Month: Mar 2020

    Room: Deluxe (3X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Wed Mar 18 21:36:47 IST 2020

    Hi Ashok, we're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Suresh!

    4.0

    Good Stay

    vineeth v.solo

    Staff were really friendly. Room was well cleaned. Thanks.

    Travel Month: Mar 2020 (3-Night Stay)

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Wed Mar 18 21:36:47 IST 2020

    Hey Vineeth, glad to hear your review. We are so happy that you liked our services. Regards, Rahul!

    4.0

    Excellent

    m m.solo

    Good and neat Hotel value for money. I recommend it for my friends also

    Travel Month: Dec 2019

    Room: Saver Single (X)

    Super Collection O Omni Bus Terminal Gandhipuram Formerly Apple Grand has replied on Mon Mar 16 20:15:13 IST 2020

    Hi m, thanks for your kind words of appreciation. Have a wonderful day! Regards, Rahul!

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