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You are booking hotel for more than 30 days

Review Of Super Collection O Golden Avenue0123401234

Palayam, Thiruvananthapuram | 2.5 km drive to Sree Padmanabhaswamy Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    83 Ratings, 37 Reviews

    excellent
    16%
    very good
    22%
    average
    17%
    poor
    22%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 3
    • 1
    • 3
    • 3
    • 3
    • 4
    • 2
    • 4

    Rating Categories

    • Location3.6
    • Cleanliness3.4
    • Value For Money3.4
    • Facilities3.0
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    Reviews Summary

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    This property has several drawbacks, like no hot water and unpleasant odors in the rooms. Guests mentioned issues with cleanliness, such as dirty bathrooms, used bedsheets, and damp walls. Service was disappointing, with rude staff and poor hospitality. While some guests appreciated the location and spacious rooms, many noted that facilities like drinking water and room service were lacking. Food quality also received mixed reviews, with some dishes being described as terrible.

    Sort by:

    Positive first
    3.0

    Average Stay

    sreejith t.

    There is no hot water available in toilet and wall dampness there all over not feel like a hotel stay

    Travel Month: Jun 2024

    Room: Classic

    2.0

    Poor experience

    abey x.loyalty-icon

    Parking only for 3 cars. Was asked to park outside. Drinking water not provided. Had to pay for a bottle of water. Was not escorted to the room, had to find it myself. The room smelled bad. The towel provided was torn. Overall experience was bad

    Travel Month: Apr 2024

    Room: Classic

    3.0

    Average

    ambilimon s.

    Not worth for money. Room was neat and clean. But very old linen and bedsheet, very old towels. They charged 1500, but it's looks like an old lodge. They have to upgrade the rooms or reduce the price according to its vintage.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Worst hotel please dont choose

    wins m.

    Really not good please dont choose this hotel no hospitality from hotel manager and all the mattress and pillow and not washable not i booked collection o capital but hotel name is ayillath hotel avanue

    Travel Month: Jan 2024

    Room: Classic

    3.0

    Average Stay

    ajoy b.

    Washroom not good, paid extra money. Only good thing is a/c n location

    Travel Month: Dec 2023

    Room: Classic

    2.0

    Rude behaviour front desk staff

    sreedhar.loyalty-icon

    It's been travel-ling 16years i never face such idiots who's spoke to me very rude. They feel they are the superior for the hotel they don't have an sense to how to treat a guest. I am strongly not suggest this hotel to any business man

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Very bad experience

    dr f.loyalty-icon

    I ordered for a bottle for water in that 20 rs mrp print on bottle but they charged me 25 rs. Room conditions was very bad and bed sheets are very old. Really bad experience

    Travel Month: Nov 2023

    Room: Classic

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    4.0

    Pleasant say but expensive food

    dr a.loyalty-iconsolo

    Booked at a discount rate for 3 nights, but they demanded extra amount for checking in and i had to pay. No breakfast in there in restaurant. Restaurant food items are good but very expensive. Rooms are well l maintained. My rooom had no lock and the handshower had leaking issues.

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Classic

    2.0

    Not likely

    pambingal s.couple

    Poor hospitality, hotel doesn’t have any arrangements to provide tea or coffee. Only available after 8am.

    Travel Month: Mar 2023

    Room: Classic

    1.0

    very bad hotel service

    sukrith r.business

    very bad behaviour of staff and charged extra

    Travel Month: Mar 2023

    Room: Classic

    1.0

    Terrible Stay

    vishal.

    They have paid me extra 400 rs for the booking. Bathroom is not cleaned. Used bedsheet. No proper lock for bathroom doors.

    Travel Month: Mar 2023

    Room: Classic

    Super Collection O Golden Avenue has replied on Wed May 31 15:59:20 IST 2023

    Hi, Vishal! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tamal

    1.0

    No room service

    vijay m.couple

    No room service, not bathroom clean and ac not working properly, food very expensive

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Poor Stay

    anandhu g.loyalty-icon

    Stay was good. But the hotel authorities took double rate than the rate shown in the make my trip app. It was really uncomfortable and unexpected. I dont understand why it is showing lesser rate in the app and make it larger in hotel. No thank you

    Travel Month: Jan 2023

    Room: Classic

    2.0

    Poor Stay

    ashique p.

    They are charging more amount even after i booked through make my trip, moreover when i reached there they said no room is vacant and i waited there till 4. 00 pm for check in, it was 12. 00 pm check in

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Terrible Stay

    ganesan n.

    Get lost

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Terrible Stay

    chottu k.

    I didnt stay at all. Then how come

    Travel Month: Jan 2023

    Room: Suite

    1.0

    Terrible Stay

    suresh k.

    it was really a bad experience from the check-in time till night. i had to pay rs. 700- extra at the propertyprovided me a great discount. they said they can't accept the customer at this lowest rate. oyo also couldn't help me out and since time was running out i paid extra. for dinner, they were not ready to provide the food i ordered from their menu and the restaurant guy (an old man) was rude. i went out and had the dinner from the nearby hotel. ac remote was not working. bathroom door locks are damaged.

    Travel Month: Jan 2023

    Room: Suite

    4.0

    Good & hygienic

    sreelekshmi s.couple

    The stay was good and hygienic.

    Travel Month: Jan 2023 (3-Night Stay)

    Room: Suite

    1.0

    Terrible Stay

    jithin p.

    Very bad

    Travel Month: Jan 2023

    Room: Classic

    2.0

    Poor Stay

    favas.loyalty-icon

    Poor cleanliness, no drinking water supply, misappropriations

    Travel Month: Dec 2022

    Room: Classic

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