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Review Of Hotel O Poptavern Premium0123401234

Karikkakam, Thiruvananthapuram | 5.1 km drive to Thiruvananthapuram International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.5
    Average

    43 Ratings, 18 Reviews

    excellent
    16%
    very good
    16%
    average
    7%
    poor
    19%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 1
    • 4
    • 3
    • 5
    • 2
    • 2
    • 1
    • 3

    Rating Categories

    • Location5.0
    • Food4.7
    • Value For Money4.5
    • Facilities5.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property seems to serve basic needs but has received mixed feedback. While some guests found the cleanliness and decor cozy and reminiscent of home, others faced major issues like confusing booking confirmations and demands for extra payments upon arrival, leaving them frustrated. The AC unit didn't meet everyone's expectations, and missing breakfast added to the disappointment. Staff attitudes reportedly varied, affecting overall guest experiences. Despite some positive aspects, there seems to be significant room for improvement in management and communication.

    Sort by:

    Positive first
    2.0

    Needs Major Improvement in Cleanliness and Service

    kiran k.solo

    Unfortunately, my experience at this hotel was not a positive one. I was let down by the poor state of the room. It was not properly cleaned, the bedsheets seemed used, and the presence of cockroaches was very unsettling. Additionally, the exhaust fan in the bathroom was out of order. There was also a lapse in service, as my room was not cleaned during my stay. The behavior of the front desk staff was also disappointing and unprofessional, which soured the experience further. I hope the management takes this feedback seriously to make necessary improvements for future guests.

    Travel Month: Apr 2025

    Room: Classic

    1.0

    Terrible Stay

    shajin.solo

    I booked an AC room, but they provided a non-AC room. The reason is that the cost is very low on MakeMyTrip. MakeMyTrip has to sort out this issue.

    Travel Month: Apr 2025

    Room: Classic

    2.0

    Poor Stay

    sam k.family

    This is a lodge, not a hotel. Just a shelter for a traveller. Ac is not sufficient for the room size taking hours to cool the room

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    shihab v.loyalty-icon

    After i booked in the above mentioned hotel, i did not get the booking there, all the rooms were closed and then i was transferred to one of their hotels. I got a very bad experience. I can't get my money back.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Excellent Stay

    jain.family

    The hotel met the required standards for cleanliness. The amenities, linens, towels, and bed were excellent.

    Travel Month: Jul 2024

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    prashanth k.

    You should refund meals money. They didn’t provide breakfast. Hello

    Travel Month: Sep 2024

    Room: Classic

    5.0

    Really loved

    sandeep.family

    My friend and i really loved our stay. The area is really nice. The bed and furnishings felt like home. The room felt like home.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Excellent Stay

    akash j.business

    For the first time when i was searching for the hotel, i was able to simply book it. Perfect hotel it is.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Excellent and comfortable

    ajay s.family

    It is a hotel worth recommending. I found very comfortable to stay here. Hotel staff was very responsive and quick. Overall, an excellent place.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Comfortable bed

    akshay.business

    The room itself was neat and clean, and the sleeping area was well-organized with a comfortable bed and fresh blankets and bedsheets.

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Fantastic Experience

    suresh.business

    Had a fantastic experience! The hotel's charm was captivating .

    Travel Month: Jun 2024

    Room: Classic

    2.0

    Poor Stay

    ajith.

    The hotel says that they didn’t receive the booking confirmation from makemytrip side so i can’t able to check in and i book another room directly from the hotel via cash

    Travel Month: May 2024

    Room: Classic

    1.0

    Terrible Stay

    sreelekshmi.

    I didn’t stay at that hotel. This is the first time i’m experiencing such a terrible situation from such a kind of worst hotel receptionist. Once i reached their he just welcome me in a local manner like “ dey what’s the matter “. After that he said that they are not accepting the booking from make my trip. If i need room i need to pay extra 1500-. Seeing his attitude i don’t want to stay in that hotel and left from there paid 1800- and stay in other hotel for that i need to incur additional loss of 800- apart from that the main issues is that i have came to trivandrum for my sister’s surgery or checkup before surgery i took the room. After completing all tests for taking rest we book the hotel. But it’s really a hard situation for us to take a another hotel within short span of time. I kindly request u to remove the hotel from make my trip for keeping your reputation and in future no one should face such a terrific situation from that stads

    Travel Month: Aug 2023

    Room: Deluxe

    1.0

    RUDE Staff

    antriksh j.family

    they treated me and my family very badly, I Booked 3 AC Rooms they first said that I only booked 1 room , after Proving that I booked 3 rooms. They still gave me 2 AC and 1 non AC room . The person on the counter said that I purchased ₹per room for ₹per room ...because I am poor and cannot afford a full amount of room. Later my mom got angry then they lied and said they will give me 200 ₹cashback, they Did Not give any Cashback and I didn't ask.

    Travel Month: Feb 2023

    Room: Classic

    4.0

    Good stay

    manikandan.couple

    Good stay rooms are clear and clean

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Terrible Stay

    k a.loyalty-icon

    I had to cancel the hotel as they charge me extra money for the hotel and book a new hotel

    Travel Month: Nov 2022 (21-Night Stay)

    Room: Deluxe

    2.0

    Lot of inconvenience

    jasmel p.group

    I booked this hotel since it was very budget-friendly. However, upon arriving, the personnel there asked us for more money stating that they couldn't provide the rooms at such an amount. We were very tired after travel-ling for more than 6 hours and had no other option but to give the extra amount they asked and avail the stay. The point is, if the hotels are to ask for their own prices after arriving, then what's the reason for booking anyway? the managers stated that they had notified the makemytrip team about their change of prices and it was not reflected till then. We were really disappointed. Any failure of communication between the makemytrip team and the hotel should be settled from their own end, and not passed on to the discomfort of the customers. Totally let down by the very unprofessional and irresponsible management from makemytrip

    Travel Month: Aug 2022

    Room: Classic

    4.0

    Charged extra From me, they said in oyo it is mentioned wrong

    deljith g.solo

    It was literally very upsetting to hear to pay extra payment after booking. this oyo charged me extra saying the I booked at very low rate. the rate which is mentioned in your is low?

    Travel Month: Jul 2022

    Room: Classic

    • user photos
    • user photos

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