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You are booking hotel for more than 30 days

Review Of Collection O M G Road0123401234

Palayam, Thiruvananthapuram | 3.9 km drive to Thiruvananthapuram International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    212 Ratings, 119 Reviews

    excellent
    27%
    very good
    25%
    average
    17%
    poor
    8%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 1
    • 1
    • 4
    • 5
    • 2
    • 1
    • 5

    Rating Categories

    • Location3.4
    • Cleanliness3.2
    • Room3.5
    • Food2.2
    • Hospitality3.3
    • Value For Money3.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property is centrally located, making it convenient for exploring the area. Guests have appreciated the friendly and cooperative staff, along with clean rooms at times. However, there are significant concerns regarding cleanliness, bathroom maintenance, and basic amenities like hot water and AC. Some users reported noisy staff behavior and outdated furniture, which impacted their stay quality. Additionally, a lack of in-house dining options has been noted.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    augustine t.business

    very very bad. very very ugly room, toilets, drinking water are also not available.

    Travel Month: Aug 2025

    Room: Classic

    1.0

    Terrible Stay

    sagar j.business

    terrible stay. rooms and hotel is not clean. No complementary break fast provided as per booking. not suggesting to any bod terrible stay. rooms and hotel is not clean. No complementary break fast provided as per booking. not suggesting to any body

    Travel Month: Aug 2025

    Room: Classic

    1.0

    like market

    haris t.solo

    This properties, very bad condition and the staff is very bad. Actually, I tell you no staff nobody there very bad.

    Travel Month: Aug 2025

    Room: Classic

    2.0

    Poor Stay

    basil c.solo

    These people there are good but the property itself looks like a mess and does not look like heigene. The lift is not working, the rooms do not have feel good factor. Toilet are also not that much clean and no heate These people there are good but the property itself looks like a mess and does not look like heigene. The lift is not working, the rooms do not have feel good factor. Toilet are also not that much clean and no heater

    Travel Month: Jul 2025

    Room: Classic

    1.0

    Terrible Stay

    rakesh n.solo

    Worst place to be at and it is my humble request to remove this property from your app so that people doesn't avail their service. Very poor facility , non coperative staff and hygeine is not at all good and half of the mentioned facilities is not working. worst experience .

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Classic

    5.0

    good experience

    dayana j.couple

    nice room and facilities good staff nice experience, atmosphere is very presious, and love to next visit

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    naushad a.family

    Location is okay and hotel and rooms dirty not clean and maintain well. Also staffs are very bad I check out very early 9am

    Travel Month: Jun 2025

    Room: Classic

    5.0

    Excellent Stay

    tony c.

    The stay was good Food was nice The service was too good All over very comfortable with the stay

    Travel Month: Jun 2025

    Room: Classic

    4.0

    Good Stay

    ummar a.group

    Hotel was good Breakfast wasn't included that was only issue otherwise the experience was overall good

    Travel Month: Jun 2025

    Room: Classic

    2.0

    Worst Experience

    family

    There was no steward to pick luggage. We helped ourselves. No proper person at reception. Premises very untiday. How MMT included this hotel. Remove it immediately from list.

    Travel Month: May 2025

    Room: Classic

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    1.0

    Horrible Experience

    vishnu m.business

    No signboard in hotel. still the old name is only available. The lift was damaged. The bathroom was dirty, with waterclogging. mirror frame coming off. Suffocating room with no window view. Damaged switchboards. No room service. No remote or controls for ac. whatever temp is preset. just horrible three days. Terrible experience. Bathroom not maintained well. Waterclogging. Mirror frame coming off. Millipede in bathroom. AC with no remote. Switches damaged. Some plugpoints not working. Lift was not working. In overall the most terrible experience ever.

    Travel Month: May 2025 (3-Night Stay)

    Room: Classic

    3.0

    Customer is valuable please gave booed items

    vishnu k.family

    Booking time i saw selected room image and they mention water and hot water something available in room Room totally different and they mentioned item can’t get and i am not satisfied

    Travel Month: May 2025

    Room: Classic

    1.0

    Terrible Stay

    abhijith s.

    Facilities was very poor and the cleanliness of the rooms is really bad

    Travel Month: May 2025

    Room: Classic

    1.0

    Not to book any one.

    amol m.family

    no water in the tap, basin. In the room very bad smell. ceiling fan was not working. Very bad manners staff.

    Travel Month: May 2025

    Room: Classic

    5.0

    Excellent Stay

    unni.group

    I was Totally Happy With the service Provided by The hotel management "Clean and comfy hotel in city centre We had a wonderful stay . Very clean and lots of space. Very kind staff and great value for money. Right in the heart of city centre.

    Travel Month: May 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    stay in room this hot

    vineethkumar v.couple

    very bad bathroom .no give ac remote .staff not corporate. service is very bad. one day after give bathtowel

    Travel Month: Mar 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    saroja s.group

    I check in the hotel and stayed for 4 hrs even if i had booked for 2 days. Check with hotel regarding my check out time. I will lodge a refund request

    Travel Month: Mar 2025

    Room: Classic

    4.0

    Good Stay

    vishnu b.family with 1 kid

    good experience. no parking area , good rooms, restaurant aur room service not available, good staff

    Travel Month: Feb 2025

    Room: Classic

    5.0

    Excellent Stay

    rajkumar j.

    Awesome

    Travel Month: Feb 2025

    Room: Classic

    1.0

    DON'T BOOK

    varinder s.loyalty-iconfamily

    I had a very bad experience at this hotel. The positive reviews you are seeing are itself given by the hotel staff. While checking out. They ask you for a phone to give positive reviews. The hotel is in very Bad condition. Poor cleaning. No dusted up in recent past. Used Bedsheet and comforter given. Twice asked for new bedsheet. They came to room at 1030 pm to change the bed sheet.(when family was sleeping) Damage Jet in wash. Outdated furniture The most strange thing is the abnormal behaviour of the staff. I haven't seen any mature person on staff. All are teens. Taking loudly and making noise at midnight. Felt like security and safety issues. This place looks like a haunted house

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    • user photos
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