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Review Of Southern Star Bangalore0123401234

Ashok Nagar, Bangalore | 910 m drive to MG Road

    User Rating & Reviews

    • everyone
    • group
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    4.1
    Very Good

    1629 Ratings

    excellent
    40%
    very good
    35%
    average
    14%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 4
    • 5
    • 4
    • 4
    • 3
    • 2
    • 5
    • 5

    Rating Categories

    • Hospitality4.0
    • Facilities3.8
    • Food3.9
    • Room4.2
    • Cleanliness4.1
    • Value For Money4.0
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    Review Summary

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    The property stands out for its prime location in the heart of Bangalore, making it convenient for accessing major attractions like MG Road and UB City. Guests appreciate the warm hospitality and courteous staff, noting that the cleanliness and spacious rooms enhance their stay. The breakfast spread is diverse, and the in-house restaurants, particularly the Rice Bowl, are highlighted for their delicious food. While service is generally good, some guests mentioned occasional delays during peak times. Overall, it's regarded as a decent value for a comfortable stay amidst the bustling city.

    Sort by:

    Positive first
    3.0

    Average Stay

    nachiket.business

    Location and Food at Southern Star is great, but the service is very average. For everything u need in room you have to ask for it

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard Room

    4.0

    Solo For Business travel

    juhi m.solo

    The stay was surprisingly comfortable. The staff courteous, the buffet breakfast had variety of options, overall, a pretty good value for money. Definitely recommend.

    Travel Month: Sep 2025

    Room: Standard Room

    2.0

    not a pleasant stay

    arnold m.business

    Room was smelling , the water heater was unclean , tv switches were loose and getting disconnected . Few electrical sockets not working . On the whole not a very pleasant stay

    Travel Month: Sep 2025

    Room: Standard Room

    5.0

    43rd Check-in for a reason

    jatin a.solo

    Best location awesome service proactive leadership I love Biswajit for his wonderful management of F&B Reception is very warm, welcoming, everytime I come here.. this place makes me feel soceial Best location awesome service proactive leadership I love Biswajit for his wonderful management of F&B Reception is very warm, welcoming, everytime I come here.. this place makes me feel special

    Travel Month: Jul 2025

    Room: Standard Room

    2.0

    not good

    girish n.family

    No vehicle parking,front desk staff not cordial,food and restaurant staff ok,rooms are not superior

    Travel Month: Jul 2025

    Room: Superior Room

    5.0

    Value for money

    saloni k.solo

    Neat and clean hotel with good staff and USP was its food quality and variety . Centrally located . So very much satisfied

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    Great stay

    abhishek t.business

    Great stay - food was great. WhatsApp communication was easy to use. Fast and polite service. Clean rooms.

    Travel Month: Jun 2025

    Room: Standard Room,Sanitized

    5.0

    Great stay

    abhishek t.business

    Great stay. The WhatsApp communication tool is impressive and very easy to use. Food was pretty great too.

    Travel Month: Jun 2025

    Room: Superior Room

    5.0

    GOOD ROOM

    sri r.solo

    VERY FRIENDLY STAFF, GREAT RECEPTION , INFACT I HAVE CHECKED IN LATE BUT THEY TREATED VERY WELL AND FOOD IS AWESOME ROOMS ARE GOOD

    Travel Month: May 2025

    Room: Standard Room,Sanitized

    5.0

    comfortable stay at Lavelle Road

    abhishek b.couple

    Very nice place and location, clean rooms with amenities. Staff was friendly and location was excellent

    Travel Month: May 2025

    Room: Standard Room,Sanitized

    5.0

    southern star hotel Bengaluru

    anthony g.solo

    It was a good place to stay. Really comfortable and the breakfast was really good. The staff treated me really well

    Travel Month: May 2025

    Room: Standard Room,Sanitized

    Southern Star Bangalore

    Dear Anthony, Thank you for your kind review! We're delighted to hear that you found the Southern Star Hotel a comfortable place to stay and enjoyed the breakfast. It's wonderful to know that our staff made a positive impact on your experience. We hope to welcome you back soon! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    1.0

    Could be better customer experience

    rakesh c.solo

    I checked in late. Checked out early. Just 2hours late than the usual check out time. Asked for the refund for a day. Property says speak to mmt. Mmt says property denied. So not a pleasant experience.

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room,Sanitized

    Southern Star Bangalore

    Dear Rakesh, Thank you for sharing your feedback. We're sorry to hear that your recent experience did not meet your expectations. It sounds like there was some confusion regarding the check-out process and communication with the property. We appreciate your input and will use it to improve our services. If there’s anything further you’d like to discuss, please feel free to reach out. Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    4.0

    Good Stay

    manoj k.

    Location is good. Rooms are clean.

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room,Sanitized

    Southern Star Bangalore has replied on Fri May 09 21:08:52 IST 2025

    Dear Manoj Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again.

    2.0

    Poor Stay

    subodh s.family with 1 kid

    In la classic hotel pillows were very dirty Pots were horrible flush water running continuous No solution after complained

    Travel Month: Apr 2025

    Room: Superior Room,Sanitized

    Southern Star Bangalore

    Dear Subodh, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cleanliness of the pillows and the plumbing situation. It’s concerning to hear that your complaints were not addressed effectively. Your comments help us identify areas for improvement, and we will work diligently to ensure a better experience for our guests in the future. Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    5.0

    family friendly

    mayur k.family

    location and staff is so much friendly. food is awesome. looking forward to stay again. location is in heart of Banglore

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard Room,Sanitized

    • user photos
    • user photos
    • user photos

    Southern Star Bangalore

    Dear Mayur, Thank you for your kind words! We're thrilled to hear that you enjoyed the family-friendly atmosphere, our friendly staff, and the delicious food. It's wonderful to know you appreciated our central location in Bangalore. We look forward to welcoming you back for your next stay! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    5.0

    Excellent Stay

    shiraz h.business

    A perfect place to stay in the middle of the city, nice and well trained staff, great un house buffet...

    Travel Month: Apr 2025

    Room: Standard Room,Sanitized

    Southern Star Bangalore

    Dear Shiraz, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our staff and buffet. It's always our goal to provide a memorable experience in the heart of the city. We look forward to welcoming you back soon! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    5.0

    bhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

    anil k.business

    Good stay. Memorable.

    Travel Month: Mar 2025

    Room: Standard Room,Sanitized

    Southern Star Bangalore

    Dear Anil, We're so glad to hear that you had a memorable stay! Thank you for sharing your wonderful experience with us. We hope to welcome you back soon! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    5.0

    Excellent Stay

    karnik m.solo

    I had a very comfortable stay, with clean rooms and great amenities. The staff was friendly and helpful, making the experience even better. The food was delicious, with a great variety of well-prepared dishes. Every meal was a delight, and the quality exceeded my expectations. I would highly recommend this hotel and would love to visit again!

    Travel Month: Mar 2025

    Room: Standard Room,Sanitized

    Southern Star Bangalore

    Dear Karnik, Thank you for sharing your wonderful experience! It’s great to hear that you enjoyed the clean rooms, friendly staff, and delicious food. Your recommendation means a lot to us. We look forward to welcoming you back for another exceptional stay! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    5.0

    Excellent Stay

    riya b.business

    it was a wonderful stay, I was there for 3 nights, the staff is very professional, I got a very service during my breakfast as well. Would like to specially thank Mr. Husain for assisting me with breakfast and food. The front desk staff is very good and quick response I got every time.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Standard Room,Sanitized

    • user photos
    • user photos
    • user photos
    • user photos

    Southern Star Bangalore

    Dear Riya, Thank you for sharing your wonderful experience! It’s great to hear that you enjoyed your stay and found our staff to be professional and responsive. Special thanks to Mr. Husain for providing excellent breakfast service. We truly appreciate your feedback and hope to welcome you back soon! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

    5.0

    Business travel

    pankaj r.business

    Hotel is quite good ,Hospitality is very nice . Food is best at very economical price . Room is good . Only issue mobile network and wifi service not working

    Travel Month: Mar 2025

    Room: Superior Room,Sanitized

    Southern Star Bangalore

    Dear Pankaj, Thank you for sharing your positive experience! It's wonderful to hear that you enjoyed the hospitality, food, and room quality. We're sorry to learn about the issues with mobile network and Wi-Fi services, and your feedback is appreciated as we work to enhance our guests' experience. We hope to welcome you back soon! Regards, Darshan G P | Assistant Front Office Manager| Southern Star Bengaluru # 40/2| Lavelle Road | Bengaluru 560 001 | Karnataka | India

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