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Hebbal, Bangalore
883 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is appreciated for its clean and cozy rooms and excellent food, especially the breakfast buffet which offers a variety of options. Guests have highlighted the courteous and helpful staff, as well as the great location near Manyata Tech Park, making it ideal for business trips. However, room size has been a common concern among visitors.
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Good Stay
It Rooms was good and neat Basic necessities provided Was not happy with the laundry service alone
Room: Standard Room
Excellent Stay
ibis hotel rooms although small but clean n comfortable. Breakfast had variety of choice.The staff is very cordial n friendly. little noice room cuz of patrician inside the bathroom while flushing toilet
Room: Standard Room Queen
Excellent Stay
One of the beautiful premium hotels in town with excellent facilities like rooms, restaurant and bar. Perfect ambience, courteous staff and serving delicious food and beverages.
Room: Standard Room Queen
Excellent Stay
hotel was neat n clean. staff were good.
Room: Standard Room Queen
Good Stay
I had a great stay! The property was clean, well maintained and in a convenient location. The food was fresh and tasty, and the staff were polite and helpful throughout. Facilities like WiFi and room service were smooth. Overall, a very comfortable and satisfying experience.
Room: Standard Room Queen
Poor Stay
Rooms are too compact and beds are not comfortable at all. Food is good will rate that 3.5 on 5
Room: Standard Twin Room
ibis Bengaluru Hebbal - An Accor Brand has replied on Thu Oct 02 16:46:09 IST 2025
Dear Anjali Jagavkar, Thank you for your feedback. I’m sorry to hear that you found the room compact and the bed uncomfortable. Please accept our sincere apologies for the inconvenience caused. We're glad you enjoyed the food, and we truly appreciate you taking the time to share your experience. Your comments help us improve, and we hope to have the chance to serve you better in the future. Sincerely, Irfan KHATRY General Manager
stay experience
nice stay the rooms were good and comfortable. beds and quilts were clean.complementary services were also good
Room: Standard Twin Room
ibis Bengaluru Hebbal - An Accor Brand has replied on Thu Oct 02 16:46:55 IST 2025
Dear Vidya Salunke, Greetings! Thank you for taking your time to give us such a fabulous rating. On behalf of the entire team, I want to thank you for sharing such encouraging feedback about Ibis Bengaluru Hebbal. We are extremely happy to know you enjoyed our facilities and had a great experience with us. Thank you again for choosing us and we hope to create more memories when your travels bring you back to Bangalore. Sincerely, Irfan KHATRY General Manager
Excellent Stay
1. Neat and clean room, size was small, but was comfortable 2. Food quality was very good 3. Staff, right from door man, receptionist, room delivery, house keeping all were prompt and courteous
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Thu Oct 02 16:48:02 IST 2025
Dear Rachna Jain, Greetings! Thank you for your valuable feedback. We're glad to hear you found the room neat and comfortable, enjoyed the food quality, and experienced courteous service from our team across all touchpoints. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon! Sincerely, Irfan KHATRY General Manager
Good stay.
It was a good stay overall. Staff is very helpful. Bathrooms could be better. They have good food options as well. Rooms are very clean and proper.
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Thu Sep 25 17:30:02 IST 2025
Dear Jay Mehta, Thank you for taking the time to share your feedback with us. Our hotel staff takes great pride in providing each guest with the highest level of care and will appreciate your comments. I have forwarded your kind words to the hotel’s team, I am sure they will be delighted to hear that their service was exemplary. Overall, it gives us immense happiness to note that you have enjoyed your time with us. We hope to welcome you back soon. Best Regards, Irfan KHATRY General Manager
Excellent Stay
It was very comfortable, the check in was smooth. Had no problems. Had a great time. Will surely visit again!
Room: Day use room (10AM to 7PM)
ibis Bengaluru Hebbal - An Accor Brand has replied on Thu Sep 25 17:29:34 IST 2025
Dear Gerard Enric M, Thank you for the wonderful review! It's great to know that you had an unforgettable stay. We enjoyed reading all of the positive comments you have provided and would like to thank you for sharing your impressions of your experience at Ibis Bengaluru Hebbal. We completely agree, Team member's is truly a gem to have on our team! It was a pleasure having you with us, and we look forward to welcoming you again in the near future. Best Regards, Irfan KHATRY General Manager
Excellent food and the best hotel in Hebbal
Superb check in service and very good food. Courteous staff. Location is very good and nearby lots of pubs etc. proximity to airport
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Thu Sep 25 17:29:16 IST 2025
Dear Amit Agarwal, Thank you for taking time out to share feedback of your experience with us. We are delighted to know that you had a wonderful experience and that our service exceeded your expectations. All our team members put in their best efforts to ensure each guest has a memorable stay. Your kind comments for the team are much appreciated. Your compliments have been shared with the entire team and they are pleased to note that their contribution has been appreciated by you. We thank you immensely for recommending our hotel and we hope to see you again soon. Best Regards, Irfan KHATRY General Manager
Average Stay
Well the check in was good but the room house keeping was horrible as even after repeated asking for the towel they did not respond. I received it in the morning
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Sun Sep 21 23:57:42 IST 2025
Dear Vinayak Allum, Greetings! Thank you for your feedback. While we’re glad to know your check-in experience was smooth, we sincerely apologize for the inconvenience caused due to the delay in providing the towel despite your repeated requests. This is not the level of service we aim to deliver, and we’ve taken this matter up with our housekeeping team to ensure such delays do not occur in the future. We truly appreciate your patience and hope to have the opportunity to serve you better on your next visit. Sincerely, Irfan KHATRY General Manager
Good Stay
Food is not good
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Sun Sep 21 23:55:49 IST 2025
Dear Rajesh Soparia, Greetings! Thank you for taking the time to give us such a fabulous rating Providing great hospitality is our goal and something we take great pride in. Delighted guests such as yourself are a big source of motivation for all of us. Your feedback about the food has been well noted and we sincerly apologize for not matching your expectiations. I have shared your feedback with the Head Chef as well and we assure you we would have a change in the overall taste of the food served. We thank you for bringing this to our notice. We look forward to serve you again. Sincerely, Irfan KHATRY General Manager
Poor Stay
When I went in room Thierry TV is not working after call technician & told me use Internet option , will solve it soon. After come again from dinner issue is as it is. Then call technician again.he started TV & went back but remote is not working, again call him he changed remote n setup box. Even booked room & paid tariff but they didn't prepare properly before guest come . Due to thier issue I need to slept around 12.30 am
Room: Standard Twin Room
ibis Bengaluru Hebbal - An Accor Brand has replied on Sun Sep 21 23:53:48 IST 2025
Dear Dhaval Kanhed, Greetings from Ibis Bengaluru Hebbal! Thank you for bringing your experience to our attention. We sincerely apologize for the inconvenience caused due to the non-functional TV and the repeated follow-ups you had to make to get it resolved. We understand how frustrating it must have been, especially after a long day, and we're truly sorry that the room was not fully prepared before your arrival. This is not the standard we strive to maintain, and we have addressed the matter with our team to ensure such lapses do not occur in the future. Your comfort is important to us, and we regret the disruption it caused to your rest. We appreciate your patience and hope to have the chance to serve you better in the future. Sincerely, Irfan KHATRY General Manager
Average Stay
The hotel room was small. Room service was not good. They didn't give small towel and other items. The food was good and location was also good.
Room: Standard Twin Room
ibis Bengaluru Hebbal - An Accor Brand has replied on Sun Sep 21 23:50:28 IST 2025
Dear Atul Singh, Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your feedback regarding your recent stay with us. We’re glad to hear you enjoyed the food and found our location convenient. However, we’re truly sorry to learn that the room size and room service did not meet your expectations. Your comments regarding the missing small towel and amenities have been noted, and we will ensure this is addressed with our housekeeping team to prevent such oversights in the future. Your feedback is valuable in helping us improve, and we hope to have the opportunity to serve you better on your next visit. Sincerely, Irfan KHATRY General Manager
Terrible Stay
The A.C turned off in the middle of the stay and didn’t turn back on again. The staff Jatin gave a room with a double bed when room was supposed to be queen bed and then said he cannot help and it’s not his problem
Room: Day use room (10AM to 7PM)
ibis Bengaluru Hebbal - An Accor Brand has replied on Sun Sep 21 23:47:50 IST 2025
Dear Amarthya Bharadwaj, Greetings from Ibis Bengaluru Hebbal! We sincerely apologize for the inconvenience caused due to the air conditioning issue during the night and for the unsatisfactory interaction you experienced at our reception. This is not the level of service we aim to provide, and your feedback has been taken seriously. Regarding the room allocation, your booking was received under a non-categorized category, and due to high occupancy, a twin-bed room was the only option available at the time of check-in. We regret any discomfort this may have caused. We truly value your understanding and hope to serve you better in the future. Sincerely, Irfan KHATRY General Manager
Poor Stay
Room was neat and clean but Room and rest room were too small, even if double room it looked like single room.
Room: Standard room with 1 queensize bed, Executive Floor
ibis Bengaluru Hebbal - An Accor Brand has replied on Wed Sep 17 19:21:11 IST 2025
Dear Dhivya, Greetings from Ibis Bengaluru Hebbal! Thank you for sharing your concern with us. I regret to hear your experience with us. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I understand that the size of the room and the bathroom was not up to your expectation and I sincerely apologize for the same. However, my team and I will surely try to the best of our abilities to ensure your overall experience is a pleasant one. Hope you can give us another opportunity to serve you better. Looking forward to seeing you again. Sincerely, Irfan KHATRY General Manager
Poor Stay
The hotel is decent - typical Ibis but the food, especially the breakfast is terrible. I have had food in other ibis and this is the worst. The hotel location is also not the best. Never staying here again.
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Wed Sep 17 17:10:06 IST 2025
Dear Shashank Saksena, Greetings! On behalf of Ibis Bengaluru Hebbal, I would like to sincerely apologize for the aspects of your stay that did not meet your expectations, specifically regarding the taste of the food and the location of our hotel. We strive to provide an enjoyable dining experience and convenient location for all our guests, and I’m truly sorry that we fell short in these areas during your visit. Your feedback is invaluable to us, and we are actively working to enhance the quality of our food offerings to better cater to diverse tastes. Regarding the location, we understand that accessibility and convenience are important, and we are continuously exploring ways to improve the overall guest experience. Thank you for bringing these concerns to our attention. We appreciate your patience and hope to have the chance to welcome you back, providing a stay that truly meets your expectations. Sincerely, Irfan KHATRY General Manager
Good Stay
Staff was courteous,room was clean , location is good . but i ordered food which i never received at the end i only called them after 1 hour n said cancel order. No apologies after that
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Wed Sep 17 16:50:10 IST 2025
Dear Swaroopa Deshpande, Greetings! Thank you for making time and sharing your valuable feedback with us. The situation you have described about the missed delivery of your food order and the missing apology at the end of the call is definitely not what we expect from our property, nor is it something we take it lightly- please accept my heartfelt apology. We do our best to train each of our representative on how to handle our guests requests. I appreciate you making us aware of the situation. Although it can't make up for your poor experience but we are always looking for ways to better our service, and your feedback is an invaluable part of that process. We look forward to your next visit. Sincerely, Irfan KHATRY General Manager
Very well maintained business hote
Very clean property. Functional business hotel. Located exactly opposite Manyata Business Park, Hebbal.
Room: Standard Room Queen
ibis Bengaluru Hebbal - An Accor Brand has replied on Fri Sep 12 17:39:35 IST 2025
Dear Swar Digant Shah, Greetings from Ibis Bengaluru Hebbal! Thank you for sharing such an wonderful review with us. I am elated to hear your experience at our property and how my team has taken care of you well. I will certainly pass your note of appreciation to them. Hope you will visit us more often. Sincerely, Irfan KHATRY General Manager
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