NEVER AGAIN.
I have stayed at this hotel approx. 5 times, but the quality of hotel has dropped significant. There is 0 customer concerns and everything about making money. I spent at this property and here are the list of goofups by this hotel
1. The rooms have mosquitoes. Big one. Foreigners please stay away or bring mosquito repellent. Only when I asked, they bothered to put All-Out.
2. Can't attach picture, but if I could I can show the stain which came after I have killed a mosquito. I noticed after 4 days in my 8 days stay, that they have not even changed the bedsheet. For my tough Indian skin might have worked, I am sure foreigners would have got rashes.
3. Construction was happening, which is normal in any hotel. Especially they have been over taken by Mariott. At 10:00pm on 3rd night, I complained of the noise and then they stopped. On the 5th night, I was shaken and rattled with loud noise at Midnight - it was drilling noise. No one can be this stupid - In a hotel doing construction at Midnight I had to go downstairs to tell them, when clearly in reception they can hear it. (I even have a video proof which I have added on Google Review)
4. I asked for refund for 3 nights - Mosquito night and 2 drilling night and was out right refused, with promise they will give me discount next time - David - I might have not been assertive enough - after this, I will even request my company to remove this hotel from listing.
Pool doesn't work, the Gym stink of sweat and the traffic ingress and egress to this hotel is worse.
The pastry and fruit is their way of apologizing. Bringing some Hotel Management fresher lady to apologies isn't enough.