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Gandhi Nagar, Bangalore | 4 minutes walk to Anand Rao Circle
1548 Ratings, 711 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Zion offers a prime location in Bangalore, making it super convenient for shopping and dining. Guests rave about the clean and spacious rooms, coupled with friendly staff who provide attentive service. The food quality, especially breakfast, is impressive, and room service is quick. Some highlight the excellent amenities like a gym and pool. While there are a few mentions of slow service at times, the overall atmosphere is welcoming and pleasant for both business and family stays.
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Average Stay
Hotel is good and decent however watm ware available only in the morning and WI-FI connectivity is very poor. Or else food is good and hotel staff very cooperative.
Room: Executive King Room
Average Stay
5
Room: Executive King Room
Excellent Stay
it was business trip. very large clean rooms with 3 beds. large bathroom. Food is very good.
Room: Deluxe Room Triple Bed
Terrible Stay
absolutely low quality food & reception service.. even not provide the full complete order at a time.. reception is just worthless..
Room: Executive King Room
ZION-a Luxurious hotel has replied on Sat Sep 20 11:41:26 IST 2025
Dear Mr. Chatterjee, Greetings from ZION - A Luxurious Hotel!!! Thank you for taking the time to share your feedback. We sincerely regret that your experience with us did not meet your expectations. We apologize for the inconvenience caused regarding the food quality and reception service. Your comments are deeply concerning and certainly not reflective of the standards we aim to uphold. Please be assured that we are investigating this matter thoroughly and will be taking corrective measures to ensure such lapses do not occur again. Your feedback is extremely valuable to us, and we truly appreciate you bringing these issues to our attention. We hope you will consider giving us another opportunity to provide you with a far better experience in the future. Warm regards, Mailavathi. V | Reservation Manager
Terrible Stay
I have experienced the Worst customer service here, everything is Worst, totally disappointed
Room: Executive Twin Room
Good Stay
The property is situated in a good location near the majestic metro station. Food (Breakfast) is also good with multiple varieties. One concern, there is no ceiling fan in the room and also central AC takes time to cool the room.
Room: Executive King Room
ZION-a Luxurious hotel has replied on Sat Sep 20 11:42:38 IST 2025
Dear Mr. Kumar, Greetings from ZION - A Luxurious Hotel!!!. Thank you for choosing to stay with us and for sharing your valuable feedback. We’re delighted to know that you had a good stay and appreciated our convenient location near the metro station, as well as the variety offered in our breakfast service. Your kind words truly mean a lot to our team. We also sincerely acknowledge your concern regarding the absence of a ceiling fan and the time taken by the central AC to cool the room. Your feedback has been noted, and we are already in discussions with our maintenance and facilities team to explore possible improvements for enhanced guest comfort. We truly appreciate your balanced and constructive review and hope to welcome you back again for an even better experience. Warm regards, Mailavathi. V | Reservation Manager
Extremely Disappointing Stay – Not a 4-Star Hotel by Any Standard
I had the worst holiday experience of my life at ZION Hotel. I’m genuinely confused how this place is rated as a 4-star hotel; it doesn’t even meet basic service standards. From the moment we arrived, there was no help with our luggage and no staff at the gate. At check-in, no one assisted us, and the reception area was constantly crowded with people who were clearly not hotel guests, The service was shockingly poor. Whether it was room service or even a simple request like tea, we had to wait up to 4 hours completely unacceptable, especially when we were there for a business meeting. Breakfast was another letdown. The staff were rude and unhelpful, refusing to accommodate even small requests, saying, This is our menu, we won't entertain anything else. Overall, this hotel is nowhere near 4-star quality. It lacks basic hospitality, professionalism, and most importantly, a safe and comfortable environment for guests. Avoid this hotel if you're looking for a peaceful, professional, or enjoyable stay.
Room: Executive King Room
ZION-a Luxurious hotel
Dear Mr. Mathur, Greetings from ZION A Luxurious hotel…!!!!!! Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience during your stay at ZION Hotel. Please accept our sincerest apologies for the inconvenience and discomfort you faced. Your experience does not reflect the standards we strive to maintain. We are especially concerned about the lack of assistance at check-in, the delays in service, and the attitude of our staff. These are serious issues, and we deeply regret that they affected your stay so negatively. We are currently investigating the concerns you've raised and taking immediate steps to ensure such lapses do not occur again. Training sessions are being scheduled for our staff to reinforce the importance of professional, courteous service, and we are also reviewing our check-in and breakfast service processes to improve guest experience. We value your feedback and view it as an opportunity to learn and improve. Warm regards, Mailavathi. V | Reservation Manager
Extremely Disappointing Stay Not a 4-Star Hotel by Any Standard
I had the worst holiday experience of my life at ZION Hotel. I’m genuinely confused how this place is rated as a 4-star hotel; it doesn’t even meet basic service standards. From the moment we arrived, there was no help with our luggage and no staff at the gate. At check-in, no one assisted us, and the reception area was constantly crowded with people who were clearly not hotel guests, The service was shockingly poor. Whether it was room service or even a simple request like tea, we had to wait up to 4 hours completely unacceptable, especially when we were there for a business meeting. Breakfast was another letdown. The staff were rude and unhelpful, refusing to accommodate even small requests, saying, This is our menu, we won't entertain anything else. Overall, this hotel is nowhere near 4-star quality. It lacks basic hospitality, professionalism, and most importantly, a safe and comfortable environment for guests. Avoid this hotel if you're looking for a peaceful, professional, or enjoyable stay.
Room: Executive King Room
ZION-a Luxurious hotel
Dear Mr. Sachin, Greetings from ZION A Luxurious hotel…!!!!!! Thank you for taking the time to share your feedback. We are truly sorry to hear about your disappointing experience during your stay at ZION Hotel. Please accept our sincerest apologies for the inconvenience and discomfort you faced. Your experience does not reflect the standards we strive to maintain. We are especially concerned about the lack of assistance at check-in, the delays in service, and the attitude of our staff. These are serious issues, and we deeply regret that they affected your stay so negatively. We are currently investigating the concerns you've raised and taking immediate steps to ensure such lapses do not occur again. Training sessions are being scheduled for our staff to reinforce the importance of professional, courteous service, and we are also reviewing our check-in and breakfast service processes to improve guest experience. We value your feedback and view it as an opportunity to learn and improve. Warm regards, Mailavathi. V | Reservation Manager..
Good Stay
Ok
Room: Executive Twin Room
Excellent Stay
Had a pleasant Day at Zion hotels. Rooms and breakfast were good. Good service from Sreesha & Pawan. Strongly recommend this Bee
Room: Executive King Room
ZION-a Luxurious hotel
Dear Mr. Adithya, Greetings from ZION - A Luxurious Hotel! Thank you so much for your wonderful review and for choosing to stay at Zion Hotels! We’re thrilled to hear that you had a pleasant stay and enjoyed our rooms and breakfast. Your kind words about our team members, Sreesha and Pawan, have been shared with them — they are truly grateful for the recognition and appreciation. It was a pleasure hosting you, and we’re glad to know that you would strongly recommend us. We look forward to welcoming you back for another excellent stay in the near future! Warm regards, Mailavathi. V | Reservation Manager
delightful hotel☺️
Fantastic hotel! Feeling completely secure. Amazing room, perfect location.
Room: Executive King Room
Good Stay
Good location, good staff, food is good. Rooms are clean and hygienic. Overall is a great place to stay,
Room: Executive King Room
Good Stay
Maintenance is good. Location also good
Room: Executive King Room
Poor Stay
Everything was given after asking so many times. Even hand towels and face towels were not given without asking. And they’ll ask so many questions and make you be all them so many times before giving you. The WiFi was very very very very bad!!! If you’re planning to work over there, you can never do that and will be calling them every five minutes. And they’ll just like that complaint on your own device and say theirs is working properly. Over all had a very bad experience staying there!
Room: Executive King Room
ZION-a Luxurious hotel has replied on Thu Aug 28 12:40:52 IST 2025
Dear Ms. Maanasi, Greetings from ZION - A Luxurious Hotel!!! Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay, especially regarding the delayed provision of towels and the WiFi issues. Your concerns about the service and repeated requests are taken very seriously, and we will review our processes and staff training to ensure a smoother and more efficient guest experience. We understand how important reliable WiFi is, especially for work, and regret that we did not meet your expectations in this regard. We truly value your comments as they help us improve. We hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Warm regards, Mailavathi. V | Reservation Manager
Excellent Stay
location was nice.friedly staff,and room service and cleanliness was good nice to stay this h location was nice.friedly staff,and room service and cleanliness was good nice to stay this hotel
Room: Executive King Room
ZION-a Luxurious hotel has replied on Sat Aug 23 13:59:01 IST 2025
Dear Guest, Greetings from ZION - A Luxurious Hotel!!! Thank you for choosing to stay with us and for taking the time to share your valuable feedback on MakeMyTrip. We are truly delighted to know that you had an excellent stay and that you were pleased with our location, facilities, room service, and the cleanliness of our rooms and washrooms. Your kind words about our friendly staff mean a lot to us and will surely be shared with the entire team. It was a pleasure to host you and your family, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards, Mailavathi. V | Reservation Manager
Excellent Stay
Location :nice Food:Nice Facilities: Excellent
Room: Suite
ZION-a Luxurious hotel has replied on Sat Aug 23 14:02:27 IST 2025
Dear Guest, Greetings from ZION - A Luxurious Hotel!!!.. Thank you for choosing to stay with us and for sharing your wonderful feedback. We are delighted to know that you had an excellent stay and appreciated our location, food, and facilities. Your kind words truly motivate our team to continue delivering memorable experiences for our guests. It was our pleasure to host you and your family, and we look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Mailavathi. V | Reservation Manager...
Excellent Stay
I stayed in hotel for few days and overall experience was good room was neat and clean and room cleaning was done daily and properly and food was also good I stayed in hotel for few days and overall experience was good room was neat and clean and room cleaning was done daily and properly and food was also good.
Room: Executive King Room
ZION-a Luxurious hotel has replied on Tue Aug 19 12:39:37 IST 2025
Hotel Response: Dear Nilin Nayak, Thank you for taking the time to share your feedback and for rating us a perfect 5! We are absolutely delighted to know that you had an excellent stay and appreciated the cleanliness, room service, and food quality during your visit. Your kind words about the neat and clean room, daily housekeeping, and overall experience mean a lot to our team. Guest satisfaction is our top priority, and it's truly rewarding to know we met your expectations. We look forward to welcoming you back for another wonderful stay in the near future! Warm regards, Mailavathi. V | Reservation Manager
Very good experience
excellent experience at zion. Nice clean rooms. Very good breakfast menu. Nice location .....,............ excellent experience at zion. Nice clean rooms. Very good breakfast menu. Nice location .....,.............
Room: Deluxe Room Triple Bed
ZION-a Luxurious hotel has replied on Tue Aug 19 12:40:42 IST 2025
Dear Smarajeet Sahoo, Thank you for sharing your valuable feedback and for rating us a perfect 5! We’re delighted to hear that you had an excellent experience at Zion and that you enjoyed the clean rooms, breakfast menu, and our prime location. It was a pleasure hosting you and your family. Your appreciation motivates our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay soon! Warm regards, Mailavathi. V | Reservation Manager.
Average Stay
Property location was good , but the facilities offered seem odd and passive. Room had shabby smell and old fashioned
Room: Executive Twin Room
ZION-a Luxurious hotel has replied on Tue Aug 19 12:41:47 IST 2025
Dear Sharooq Mooppan, Greetings from ZION - A Luxurious Hotel!!! Thank you for taking the time to share your feedback. While we’re pleased to hear that you appreciated our property's location, we’re truly sorry to learn that your experience with the room and facilities did not meet expectations. Your comments regarding the room condition and ambiance have been shared with our housekeeping and maintenance teams for immediate review and necessary action. We are committed to improving our guest experience and will take your feedback seriously to enhance our standards. We hope you’ll consider giving us another opportunity to serve you better in the future. Warm regards, Mailavathi. V | Reservation Manager
Excellent Stay
Excellent value for money. Rooms weee neat and cozy. Service was good with everyone being kind. Food was of decent taste. I would definite think about booking this hotel for my future visits to Vanglore
Room: Executive King Room
ZION-a Luxurious hotel has replied on Tue Aug 19 12:47:03 IST 2025
Dear Arjun Balasubramanian, Greetings from ZION - A Luxurious Hotel!!! Thank you so much for your kind words and for rating us a perfect 5! We’re thrilled to hear that you found great value in your stay, and that you enjoyed our neat and cozy rooms, friendly service, and satisfying food. It’s wonderful to know that our team's efforts left a positive impression on you. Your intention to return on future visits to Vanglore truly means a lot to us. We look forward to welcoming you back again soon! Warm regards, Mailavathi. V | Reservation Manager
ORR - Marathahalli
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