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Review Of Skycity Hotel0123401234

Civil Lines, Gurgaon

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.5
    Very Good

    181 Ratings

    excellent
    29%
    very good
    26%
    average
    18%
    poor
    15%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 3
    • 5
    • 4
    • 3
    • 4
    • 1
    • 4
    • 2

    Rating Categories

    • Hospitality3.9
    • Facilities3.6
    • Food3.3
    • Room3.6
    • Cleanliness3.7
    • Value For Money3.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the friendly staff and clean rooms at this property. The location is convenient, and many enjoy the food, though some feel it could improve in quality. A few guests mention issues with AC performance and room service delays. General maintenance and cleanliness have been highlighted as areas needing attention. Overall, the property has potential but requires some improvements.

    Sort by:

    Positive first
    2.0

    better to avoid

    nitesh b.business

    Very poor. Multiple lapses. AC extremely slow. Finally the room got little cool at 6am in the morning. Had asked for 2 twin beds. Even called the property 2 times to confirm. Yet it wasn’t done. They don’t provide blankets until you ask for them

    Travel Month: Sep 2025

    Room: Executive Double or Twin Room

    3.0

    Average Stay

    jitendra c.business

    Expect food quality all other things are good in this hotel.and staff is also supportive.but the food quality is not good at all.

    Travel Month: Jun 2025

    Room: Executive Double or Twin Room

    2.0

    According to the price that hotel is not value for money,

    shailesh p.family with 2 kids

    No security guard was placed at the main entry gate, The bathroom flush was dirty, Waste food particles were laying under the bed and smelling very bad, AC was not working properly, Food items quality also was not up to the mark.

    Travel Month: Jun 2025

    Room: Executive Double or Twin Room

    5.0

    Excellent Hotel

    arvind d.solo

    Great Hotel. Rooms are very comfortable and clean. Food is very tasty.Front desk Mukesh is very helpful

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Executive Double or Twin Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    vinod k.

    Very bad experience with staff and services never book again these type of hotels.

    Travel Month: Jan 2025

    Room: Deluxe Room

    • user photos
    • user photos
    2.0

    Poor Stay

    sharman d.loyalty-iconbusiness

    Unhygienic and not up to the standard as was described. The place wasn’t clean and the breakfast was not good.

    Travel Month: Oct 2024

    Room: Single Deluxe Room

    Skycity Hotel has replied on Mon Nov 04 12:32:28 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, We are sorry to read that your have not experienced that our services and facilities was not up to the mark as per your expectations. We are truly appreciative of your showers of praise, as it is indeed comments like yours that motivate the team to consistently strive for the best. Thank you once again and we look forward to welcoming you back for many experiences that are more memorable. Kind regards, Skycity Hotel Team

    5.0

    Good experience!

    sanchit m.loyalty-iconcouple

    It was a really good experience. Rooms were clean and the staff was pretty decent. Highly recommended!

    Travel Month: Mar 2024

    Room: Deluxe Room with Jaccuzi Tub

    Skycity Hotel has replied on Tue Aug 27 12:07:15 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, and for your encouraging praises. We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations. We are truly appreciative of your showers of praise, as it is indeed comments like yours that motivate the team to consistently strive for the best. Thank you once again and we look forward to welcoming you back for many experiences that are more memorable. Kind regards, Skycity Hotel Team

    5.0

    Excellent Stay

    manvi a.

    Hospitality, food and service was great. Had pleasant time.

    Travel Month: Nov 2023

    Room: Premium Suite with Jaccuzi

    Skycity Hotel has replied on Tue Aug 27 12:08:05 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, and for your encouraging praises. We are delighted to read that your experience at our hotel was an extraordinary one and that our services and facilities exceeded your expectations. We are truly appreciative of your showers of praise, as it is indeed comments like yours that motivate the team to consistently strive for the best. Thank you once again and we look forward to welcoming you back for many experiences that are more memorable. Kind regards, Skycity Hotel Team

    1.0

    Unhygienic hotel

    deepak l.loyalty-iconbusiness

    Too expensive and there is no maintenance done by hotel staff. They are selling for japanese people and room, food quality everyone thing is like 2 star hotel

    Travel Month: Oct 2023

    Room: Executive Double or Twin Room

    • user photos

    Skycity Hotel has replied on Tue Aug 27 12:11:03 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, . Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

    3.0

    Bad breakfast and service

    nayanika r.loyalty-iconcouple

    Breakfast was pathetic no options and service was really slow. 2 star experience. No guards on the entry.

    Travel Month: Oct 2023

    Room: Royal Suite with Jaccuzi

    Skycity Hotel has replied on Tue Aug 27 12:13:18 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, . Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

    2.0

    Poor Stay

    arun t.loyalty-icon

    *rooms were not clean properly. *front desk staff very casual approach. *bathroom not good as it should be

    Travel Month: Aug 2023

    Room: Deluxe Single

    Skycity Hotel has replied on Tue Aug 27 12:13:01 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, . Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

    3.0

    Good service

    deepanker.business

    24*7 food can be ordered through hotel restaurant, instant room service, quick resolution to any requirement, proper parking facility, clean place.

    Travel Month: Jul 2023

    Room: Executive Room with Bath Tub

    • user photos
    • user photos
    • user photos

    Skycity Hotel has replied on Tue Aug 27 12:13:39 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, . Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

    3.0

    Good staff friendly n cooperative

    anil r.family

    Staff are good hotel location also good rooms are lit-tel bit expensive over all i rate the property good

    Travel Month: Jun 2023

    Room: DOUBLE DELUXE

    Skycity Hotel has replied on Tue Aug 27 12:14:32 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon. Thank you for praising the staff which make them to work hard Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

    5.0

    Nice stay

    vikas c.couple

    Rooms are clean n spacious. Room service was good. Ambition was nice. Overall a very gud experience.

    Travel Month: May 2023

    Room: DOUBLE DELUXE

    1.0

    Terrible Stay

    shahbaz a.couple

    2. One of the wrist stay in recent time. Need money back

    Travel Month: Apr 2023

    Room: DOUBLE DELUXE

    Skycity Hotel has replied on Tue Aug 27 12:12:34 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, . Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

    4.0

    For work

    rohit v.family

    It was great! but the uncesscessory items should not be there. The space was fully occupied by unnecessary furniture.

    Travel Month: Apr 2023

    Room: DELUXE DOUBLE

    5.0

    Excellent stay

    devendra k.couple

    Love the ambience, specially the jacuzzi, i feel relaxed and had good time at the hotel, staff was good

    Travel Month: Mar 2023

    Room: Deluxe Room with Jacuzzi Tub

    2.0

    No working ac, light cut off, jacuzzi not working, it was a small bath tub only

    kumkum.couple

    Bath tub was given instead of jacuzzi and payment was taken for jacuzzi, light was cut off and ac was not at all working and also food was not good overall not worth of the money paid.

    Travel Month: Mar 2023

    Room: Executive Room With Jacuzzi Tub

    Skycity Hotel has replied on Fri Apr 28 10:58:27 IST 2023

    Dear guest, greetings of the day! sorry for the late reply. I really apologize to you what had happened as it is not the standard of the hotel. Things can not be turned back and we should go forward for the same. I appolize on the behalf of whole staff for the inconvenience caused due to the nuesense. Wish you to visit again and feel the services again and i want to serve you my self. Best regards,

    4.0

    Good hotel to stay

    parth r.business

    Location is good. Easy to reach. Food is good

    Travel Month: Jan 2023

    Room: Deluxe Room

    2.0

    Hygiene

    s b.business

    They placed combs, shoe shiner and paste. Water taps are very rusty. Inspire booking a double room they kept towels and other toiletries for one person. The room tiles were very dirty. I saw 3 rooms and all the three were below expectations. What is shown and the reality is no way of matching. I have to cut short on my stay and moved to another hotel the next day. Will never recommend this hotel. Utter disappointment

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Executive Double Room With Jacuzzi Tub

    Skycity Hotel has replied on Tue Aug 27 12:20:09 IST 2024

    Dear Guest, Thank you for taking the time to review Skycity Hotel Gurgaon, . Sorry for inconvenience what had happened . We will try to serve the best . thank you once again and we look forward to welcoming Kind regards, Skycity Hotel Team

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