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Review Of Shetty Gardenia Basavanagudi

Banashankari, Bangalore

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    115 Ratings, 77 Reviews

    excellent
    24%
    very good
    29%
    average
    28%
    poor
    10%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 3
    • 5
    • 2
    • 2
    • 3
    • 1
    • 4
    • 2

    Rating Categories

    • Location3.9
    • Cleanliness3.8
    • Room3.7
    • Food3.6
    • Hospitality3.8
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the good food, especially seafood, and convenient location of the property, which is close to major spots and public transport. However, concerns about cleanliness, rude reception staff, and poor room service have been highlighted. Some felt the amenities and facilities required better maintenance. Overall, the ambiance and attentive staff have received positive remarks, making it an average choice for stays.

    Sort by:

    Positive first
    1.0

    Not well maintained.

    greeshma u.family

    The security made a big fuss and asked us to leave our two wheelers unlocked. We had to have a huge argument for them to provide a new space for parking. We had booked two rooms one of which was stinking. It had a foul cigarette smell. They gave us another room eventually. The towels were wet and torn. We had to again call them. It was very unpleasant as all these incidents happened after we arrived late at night. I hope they maintain their rooms cleanly.

    Travel Month: Jul 2024

    Room: Premium Room

    4.0

    Amazing place for sea food

    mustak s.family

    Good place to stay if you like to eat sea food at same place. Rooms are clean, very nice staff and very convenient and close to city.

    Travel Month: Jul 2024

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    2.0

    Will not prefer this hotel next time

    uma s.loyalty-iconbusiness

    Room service was very poor, room was dirty, food is teasty, even after repeated reminder the room was not cleaned by staff. The facility shown at the time of booking was not provided by the hotel staff

    Travel Month: Jul 2024

    Room: Premium Room

    3.0

    Good and cleaning is super to maintain 5s activity in gardens and room and x

    swami.couple

    Good staying comfort with us environmental is good cleaning rooms decoration is good and cleaning super 👌

    Travel Month: Jun 2024

    Room: Premium Room

    1.0

    Rude staff and dirty rooms

    vidhya p.loyalty-iconfamily

    Experience was bad from both the rooms (cleanliness) and staff hospitality perspective. The restaurant and room service was good. But the people at the reception were all terrible. They showed super attitude as if we were staying for free. The first day they said that they are good for us checkout one of the 4 rooms we booked late by 2 hours. And so we planned our day accordingly. But on the day, they said they can’t give additional time to checkout. We had to change the entire plan for that. When asked for any help, they said no on the face. Rude reception staff.

    Travel Month: Dec 2023

    Room: Premium Room

    3.0

    No in house break fast

    suryaprakash.business

    No in house break fast and even on chargeable basis what ever u order they do not deliver, and a beautiful smile from manager when question

    Travel Month: Nov 2023

    Room: Premium Room

    3.0

    An average hotel, nothing good or bad to say

    tejal j.loyalty-iconfamily

    Its an average hotel, nothing good or bad to say about it. Bathrooms should be cleaner in my opinion but rest is all just ok.

    Travel Month: Jun 2023

    Room: Premium Room

    1.0

    Unpleasant experience

    jayaraj r.loyalty-iconfamily

    We had a very unpleasant experience with a very rude staff at the hotel. On the day we stayed at the hotel, it rained heavily and water started seeping into the room. Wifi was not working. Overall it was a very unpleasant experience.

    Travel Month: May 2023

    Room: Premium Room

    5.0

    Good place for family

    devendra v.solo

    Place is hygiene and the ambience is very good

    Travel Month: Nov 2022

    Room: Premium Room

    • user photos
    • user photos
    5.0

    Overall good

    nagaraj.family

    Stay felt good and staffs were very helpful

    Travel Month: Nov 2022

    Room: Premium Room

    5.0

    Comfortable stay

    saksham s.family

    Stay was good, people were nice. Had no problems during my stay

    Travel Month: Nov 2022 (4-Night Stay)

    Room: Premium Room

    2.0

    Poor maintenance of hotel

    bhaskar p.couple

    Curtains were torn. And dirty. Commode was broken and leaking. Booked premium room but it was a small room. Food is expensive compared to the quality of the hotel !

    Travel Month: Aug 2022

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    5.0

    Location, food and hygiene

    satish v.loyalty-iconfamily

    Hotel is located in a good place, food is tasty, and no complaints about hygiene. Safe and secured place for anybody to stay. Good service as well!

    Travel Month: Aug 2022 (4-Night Stay)

    Room: Premium Room

    2.0

    Food arrangements are poor

    sharma p.loyalty-icon

    Poor arrangements of food bathrooms are also old

    Travel Month: Jun 2022

    Room: Premium Room

    3.0

    Bathroom is average

    amogh t.couple

    The bathroom commode was cracked and the buckets provided too was dirty

    Travel Month: Apr 2022

    Room: Premium Room

    3.0

    Average Stay

    divya.loyalty-iconsolo

    Bathroom fittings like taps, spray and shower were broken. Leakage from ceiling. Too many mosquitos due to broken window in bathroom no options for breakfast needs serious renovation in bathroom

    Travel Month: Apr 2022

    Room: Premium Room

    1.0

    Worst experience

    siddeshi b.solo

    Ac not working properly, no hot water

    Travel Month: Feb 2022

    Room: Premium Room

    1.0

    Average stay

    vishnu g.business

    The staff were very rude and aggressive

    Travel Month: Nov 2021

    Room: Premium Room

    • user photos
    4.0

    Good stay

    poobalaraja.loyalty-iconcouple

    The stay was good and worth the money that was paid. Will surely visit again.

    Travel Month: Mar 2020

    Room: Premium Ac Room

    4.0

    Worth the money

    poobalaraja k.loyalty-iconcouple

    I mostly choose Shetty Gardenia for my visit to Bengaluru. Its a good place with all important places walkable, ambiance is good and staffs are very friendly.

    Travel Month: Mar 2020

    Room: Premium Ac Room

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