Shetty Gardenia Basavanagudi

The security made a big fuss and asked us to leave our two wheelers unlocked. We had to have a huge argument for them to provide a new space for parking. We had booked two rooms one of which was stinking. It had a foul cigarette smell. They gave us another room eventually. The towels were wet and torn. We had to again call them. It was very unpleasant as all these incidents happened after we arrived late at night. I hope they maintain their rooms cleanly.

Good place to stay if you like to eat sea food at same place. Rooms are clean, very nice staff and very convenient and close to city.

Room service was very poor, room was dirty, food is teasty, even after repeated reminder the room was not cleaned by staff. The facility shown at the time of booking was not provided by the hotel staff

Good staying comfort with us environmental is good cleaning rooms decoration is good and cleaning super 👌

Experience was bad from both the rooms (cleanliness) and staff hospitality perspective. The restaurant and room service was good. But the people at the reception were all terrible. They showed super attitude as if we were staying for free. The first day they said that they are good for us checkout one of the 4 rooms we booked late by 2 hours. And so we planned our day accordingly. But on the day, they said they can’t give additional time to checkout. We had to change the entire plan for that. When asked for any help, they said no on the face. Rude reception staff.

No in house break fast and even on chargeable basis what ever u order they do not deliver, and a beautiful smile from manager when question

Its an average hotel, nothing good or bad to say about it. Bathrooms should be cleaner in my opinion but rest is all just ok.

We had a very unpleasant experience with a very rude staff at the hotel. On the day we stayed at the hotel, it rained heavily and water started seeping into the room. Wifi was not working. Overall it was a very unpleasant experience.

Place is hygiene and the ambience is very good

Stay felt good and staffs were very helpful

Stay was good, people were nice. Had no problems during my stay

Curtains were torn. And dirty. Commode was broken and leaking. Booked premium room but it was a small room. Food is expensive compared to the quality of the hotel !

Hotel is located in a good place, food is tasty, and no complaints about hygiene. Safe and secured place for anybody to stay. Good service as well!

Poor arrangements of food bathrooms are also old

The bathroom commode was cracked and the buckets provided too was dirty

Bathroom fittings like taps, spray and shower were broken. Leakage from ceiling. Too many mosquitos due to broken window in bathroom no options for breakfast needs serious renovation in bathroom

Ac not working properly, no hot water

The staff were very rude and aggressive

The stay was good and worth the money that was paid. Will surely visit again.

I mostly choose Shetty Gardenia for my visit to Bengaluru. Its a good place with all important places walkable, ambiance is good and staffs are very friendly.