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Review Of Sapphire Inn

Central Pondicherry, Pondicherry | 8 minutes walk to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    362 Ratings, 221 Reviews

    excellent
    36%
    very good
    29%
    average
    17%
    poor
    8%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 5
    • 3
    • 1
    • 3
    • 3
    • 3
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Room4.1
    • Value For Money3.9
    • Food3.2
    • Security4.0
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    Review Summary

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    The property is well-loved for its prime location near popular tourist spots like Rock Beach and French Colony, allowing easy access for sightseeing. Guests appreciate the cleanliness and decent bathroom facilities. However, many mention the rooms are quite small and lacking in amenities like room service and a dining area, with some expressing dissatisfaction with service and food quality. Overall, it's a decent choice for those exploring Pondicherry on a budget.

    Sort by:

    Positive first
    1.0

    Bad Servic

    subham m.couple

    the location was good no doubt but the service was not. The receptionist is so irritable plus they denied room service many times.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard Double Bed Room

    5.0

    Pondicherry trip

    uday s.couple

    as expected like images we got there and we loved the care they given love it

    Travel Month: Oct 2025

    Room: Standard Double Bed Room

    1.0

    Terrible Stay

    prabakaran v.couple

    Worst stay ever. Room is very small, uncleaned bed and towels, not worth for money

    Travel Month: Sep 2025

    Room: Standard Double Bed Room

    3.0

    Average Stay

    saurabh.family

    Rooms are too small no restaurant and room service available. even three occupancy rooms are the same After the third bed there is no space to stand in the room they provide a foldable bed for third person. it's an average place to stay. rooms are clean. washrooms are clean.

    Travel Month: Sep 2025

    Room: Standard Double Bed Room

    3.0

    not value for money

    harsh s.family with 1 kid

    The location of the stay was good nearby beach but the size of the rooms were very small and uncomfortable the condition of the room was also bad not in good condition the owner was kind but what i thought its not value for money

    Travel Month: Sep 2025

    Room: Standard Double Bed Room

    • user photos
    3.0

    The best hotel to cover all the places near white town

    naga s.family with 1 kid

    Overall experience was good, especially the location where the hotel stayed is very close to all the tourist spots and restaurents.We can go by walk to french colony,rock beach,promenade beach and craft bazar in whitetown.Near by so many rental vehicles are available.We went early, it costs extra for early checkin. The room was small however it was ok for that price. Room and washroom was cleaned, Initially we had an issue with hot water however it was repaired on the same day.I felt like it was better to have a watchman also for more safety.. Overall the experience was good

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Double Bed Room

    4.0

    Stay at Sapphire Inn Pondicherry

    vineet k.group

    The inn is centrally located at white town pondicherry. It has a lift. Rooms are airconditioned but moderately sized as in a budget hotel. the bathroom facilities are good. the hotel has an independent bar and restaurant on top floor which serves lunch and dinner. you need to venture outside for breakfast and snacks which is at a walking distance. connectivity is through rental bike, car, autorikshaw. the hotel has a small parking. . good for families and group for a budget hotel to explore pondicherry and Auroville. Staff are friendly and cordial. The inn is centrally located at white town pondicherry. It has a lift. Rooms are airconditioned but moderately sized as in a budget hotel. the bathroom facilities are good. the hotel has an independent bar and restaurant on top floor which serves lunch and dinner. you need to venture outside for breakfast and snacks which is at a walking distance. connectivity is through rental bike, car, autorikshaw. the hotel has a small parking. . good for families and group for a budget hotel to explore pondicherry and Auroville. Staff are friendly and cordial.

    Travel Month: Aug 2025

    Room: Standard Double Bed Room

    3.0

    Kind of overpriced for the room size, Not bad.

    ashitha s.family

    The room was extremely small for the given amount, the room and bathroom were neat however.

    Travel Month: Jul 2025

    Room: Standard Double Bed Room

    1.0

    Terrible Stay

    vipin c.family with 1 kid

    Dirty sheets, towels and unpleasant hotel manager response when asks for clean towels and mattresses. He actually asks us to vacate at 9pm.

    Travel Month: Jul 2025

    Room: Standard Double Bed Room

    3.0

    location is good stay okay

    kaushik b.family

    good location decent stay and underthings are average and but quality wise needs improvement it's ok

    Travel Month: Jun 2025

    Room: Standard Double Bed Room

    5.0

    Excellent Stay

    mubina.

    Excellent Stay! I went there with my friends. Loved the rooms, easily accesible location and the staffs were really friendly. We enjoyed the stay.

    Travel Month: Jun 2025

    Room: Standard Double Bed Room

    3.0

    Average Stay

    rajesh s.solo

    No Proper Room Service Team were not available. Each and every requirement to be struggle. Female staff were only available.

    Travel Month: Jun 2025

    Room: Standard Double Bed Room

    4.0

    Prime Location

    haritra m.couple

    The hotel is really very good and is placed in a perfect location. Market and beach both are very easily available.

    Travel Month: May 2025

    Room: Standard Double Bed Room

    • user photos
    • user photos
    2.0

    Poor Stay

    khushi.

    2

    Travel Month: Apr 2025

    Room: Standard Double Bed Room

    5.0

    Excellent Stay

    himanshu k.couple

    It was an excellent stay and humble behavior of staffs and at reception. Cleanliness and hygienic maintained.

    Travel Month: Apr 2025

    Room: Standard Double Bed Room

    • user photos
    • user photos
    • user photos
    4.0

    My Holidays t Pondicherry

    zeinab a.family

    The experience in the hotel was fair enough. The room was clean and properly furnished. It is well centered, with the Promenade beach at walking distance and convivial ambience. The inconvenience was the mosquitoes.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Standard Double Bed Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    yellamraju v.group

    The property was good, all the tourist spots were in walking distance. Cafes were also within the 2km range. Rooms were a bit small, but were well maintained and neat. Room service was also good. The owner was very polite and approachable. A few mosquitoes were there, but rest all good and comfortable.

    Travel Month: Feb 2025 (3-Night Stay)

    Room: Standard Double Bed Room

    • user photos
    • user photos
    • user photos
    1.0

    Charging more

    umesh k.family

    Horrible. During my stay other guests who checked-in through the counter were charged upto a maximum of ₹2,750/- per day. Another guest who stayed during 19-22 Dec,2024 was charged about ₹4,500/-.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Standard Double Bed Room

    • user photos
    • user photos
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    • user photos
    • user photos
    1.0

    Exorbitant charging by mm

    umesh k.family

    The tariff charged by make my trip was exorbitant, double the tariff charged by the hotel sapphire inn for the guests approaching directly over the counter.

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Standard Double Bed Room

    3.0

    Make this hotel as a second option while booking

    kavin k.couple

    Room was quit fair. Not too good, no proper receptionist. The voice and sound was much clear and disturbing from the beside room because it was interconnected. Felt less privacy.

    Travel Month: Dec 2024

    Room: Standard Double Room

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