I had a terrible experience booking .The listing was – it mentioned a cook at no extra cost (only groceries), but the property denied this and costly meal options. Hidden terms like ordering food 2 days in advance, ₹600/hour generator charges after 3 hours, and a security deposit were only revealed on WhatsApp after booking. There was no electricity for long periods, and dinner requests were refused even when made at lunchtime. , unable to deal with the vendor, and offered just as compensation. Highly disappointing!
SaffronStays White Pearl
Thank you for sharing your feedback. We’re truly sorry about your experience.
To clarify, the meal plans, generator charges, and security deposit are mentioned on the website listing, but we understand that these may not have been as clear as expected. We’ll work on making this information more transparent. We also regret the inconvenience caused by the unexpected power outage during heavy rains . While this was beyond our control, we understand how disruptive it must have been for you and your family.
We sincerely apologize once again and hope we have the opportunity to serve you better in the future.