Rainforest Resort.

Third class service

I'd rate my stay at the hotel as average. The food quality was just okay, nothing stood out. Unfortunately, the TV and AC remotes weren't working, which was inconvenient. Additionally, the Tata Sky recharge had expired, so I couldn't access the channels I wanted. Overall, it was an okay stay, but could've been better with some improvements in amenities and services.

Food was good They had outdoor activities which was awesome had a good time there there indoor section was not maintained but have a good chance of attracting more customers if maintained properly overall a great stay with all the activities they have one can spend a very pleas stay with them

the resort ambience and interior is quite good but some necessary service like small refrigerator washroom latch was also missing rice was also little semi cooked some service needs to be worked on rest all good it's a great place with great view and it connects you with the nature

best property in igatpurj food was best adventure was great love the stay clean room best hospitality

It was a truly luxurious experience...property location was good and near by to railway station and all the tourist places of igatpuri, food , amenities and services also very good, ambiance hygieneof resort is well maintained and

It was really a very terrible experience. I would never recommend anyone to visit. Pathetic food, deluxe room doesn't look like deluxe rooms. It more of looks like a 3rd graderoom. Not even basic tea or coffee sachet provided in room. Not many people visit here obviously for bad experience they don't get repeat visitors

Hotel service very poor , not reply fast , bad reception service, bad room service, not satisfied with room

Food is tasty, Location is very beautiful, nice behavior of staff, only room service was not available, we had to move down from our room even for a tea.

Lights and switches in the room were not working. Tv was not working. Food was not great and poor service. Not a good experience

Location was superb but property is not well maintained. Food was also good. Staffs are also supportive

The property is not well Maini tainted. We suffered multiple issues with the property and staff. While we were sleeping the wooden frame hanging Abhi be the table fell down on it own . When we ere closing the curtains the rod on which they were hanging came out. Also the staff experience was very bad. Some staff member entered our room with common key card that they have which was very unethical and unexpected. They totally ruined the experience . When u made complains they did not acknowledge it in any easy possible . The resort is charging bomb according to the service they’re offering. I paid 16000 for 2 nights and I felt it all got wasted. Don’t visit this property. Worst experience

The experience was good. Property maintained very good and food quality is also good.

Okay, whatever description is mention on MakeMyTrip. We didn't get such a room. The facilities are mentioned in MakeMyTrip and then there was no arrangement. They clearly said that this is the mistake by the make my trip and we cannot do that we get only normal room and I paid for executive deluxe room with the bathtub and which was very, very, very, very terrible experience.

The only and the only thing is Location of the Property is perfect, it cannot get better. Apart from location its nothing. local staff the waiters and stewards were good, but food was not at all good 1.5star for food, cleanliness and maintainance I would give 2stars, adventure activities and indore games do not make sense, too many people no space to accommodate all of them. worst parts is Reception people are rude, the day we came they seemed to be very humble, I had booked the property with 3course meal through make my trip, no where it was written that we cannot consume nonveg food. even though we booked with meal they charged us for nonveg lunch, I even paid and later on reeception it was told me that it will be refunded during checkout, the next day after checkout when I asked for refund they said you should told to restaurant people, why did you pay, and btw nonveg is not in your package, i said if it was so why did you change the wrist band after apology. And then the receptionists acts as if he is doing favour by returning the money. He should me hotel rules that non veg food not allowed, and then they have separate nonveg restaurant. I would not suggest to any of my friends and colleagues this place

Food was not good, Room also not satisfied. Service was too slow,no telegram in any phone, restaurant and reception was not responding.

I had a wonderful stay at the property. The location was perfect and easily accessible. The rooms were clean and comfortable. The food was delicious with good variety, and the staff was polite and helpful. The evening DJ was a great highlight — it added fun and energy to the overall experience. Great place to relax and enjoy. Highly recommended!

in one word this is best family resort in igatpuri .via cupon code we got good deal at MMT so we booked the room the stay is very cooperative and very helpful who is at the reception the food is very good we love the place and the restaurant food overall best stay in igatpuri.

the room is not worth it the lock system of doors is not good even the bed and washrooms no doubt the view is quite good but there is no safety

Terrible stay. Dont know for what 8k per room were taken. Average room with no service at all. Food was horrible. Room service was not available even for basic milk and tea. We asked that we will pay but still same was not available. Even extra water was not provided when asked for. We had to buy the same from outside. So much confusion for check in as they had over booked. Pictures showed indoor games in hotel but nothing was there. Will never recommend anyone to go to this property. Utter waste of money and time.