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Review Of Rio Boutique Hotel

Nerul, Goa

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    433 Ratings, 218 Reviews

    excellent
    46%
    very good
    30%
    average
    10%
    poor
    7%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 4
    • 4
    • 3
    • 4
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness4.2
    • Room4.0
    • Food3.9
    • Hospitality4.0
    • Value For Money4.0
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    Review Summary

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    Guests really appreciate the spacious and clean rooms, along with the helpful and friendly staff who go out of their way to ensure a pleasant stay. The property features a nice swimming pool and well-maintained surroundings, making for a cozy atmosphere. While the food is generally liked, some suggest there could be more variety and improved taste, especially at breakfast. The location is convenient for exploring Goa.

    Sort by:

    Positive first
    5.0

    Pleasant Stay

    yogesh v.family

    Good and clean room, cooperative staff, excellent location, well connected to the tourist places, nice service and delicious food.

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Superior Room

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    5.0

    Excellent Stay

    namit t.

    I loved the property food n facilities

    Travel Month: Oct 2025

    Room: Standard Room

    5.0

    Excellent Stay

    krina s.solo

    The hotel was clean and rooms were spacious. The staff there was friendly and super helpful, they went above and beyond to help me in every way!

    Travel Month: Oct 2025

    Room: Standard Room

    4.0

    not wheelchair accessible place

    samir k.business

    not wheelchair accessible hotel nice place good room good food good Staff clean room room size not mantion in your makemy trip but good room parking near to main entrance in hotel Staff limited but all staff good food is ok ok

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Superior Room

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    4.0

    Good

    anand n.business

    Good, customer focus still scope for improvement. Supply cup of coffee 140/- too high & insisting take 3 cup not fair

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Standard Room

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    3.0

    Average Stay

    arjun y.couple

    Location is good, the breakfast buffet was very basic (just parantha, sabzi, bread and eggs. Could have been better). They allowed early check in for us by 2 hours but the door lock was not functional and had to ask for a manual key for it to work. The room was tidy and big, but the towels were orange and did not look clean enough.

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    Excellent Stay

    dipeshkumar t.family with 1 kid

    Best hospitality … Super food … Large Room… Thank you to Aman , Hari and restaurant head .. Super staff support

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Perfect sta

    abhijit k.family with 1 kid

    fantastic hotel. just can't complain about anything. The staff are so cooperative. If you are visiting Goa, then you should definitely consider this hotel.

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    superb

    sasmit g.group

    great hospitality & gestures...it was my 4th time stay at rio...Happy as always..enjoyed a lot in rio

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Standard Room

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    4.0

    good stay

    sanjay k.family

    location is excellent.Food is good and staff is excellent and warm.rooms r excellent and swimming pool is neat and cleen

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    swati r.family with 1 kid

    Pleasant stay , well maintained property friendly staff and good food Surely will visit again , cheers

    Travel Month: Apr 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    rajesh k.

    If you are looking to visit the casinos then this is a great property. It is not that close to the hustle and bustle near the casinos but not that far as well. Pricing is reasonable and service is up to the mark. Breakfast was not bad but it can certainly be improved in terms of taste and variety. You have a supermarket and a good wine shop opposite the property which is handy. It also has a small pool and pretty much ticks all the boxes. We would certainly be back at Rio Boutique for our future visits.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Worst Management of Hotel

    viren k.couple

    Worst management of the hotel. This 9 days booking was made for a friend and they could not travel due to death in the family. Hotel management neither refund nor gave date change options. Even MMT couldn’t help. Hotel management (Sarvesh, Abhishek, Suvidha) did not want to even come on conference call or discuss regarding this. Entire 9 Days money they took. No hotel in this entire world would do this. Pathetic experience. Worst management, this 9 days booking was made for a friend and someone in his family died so they couldn’t make it. Hotel management neither refunded nor gave date change option. Entire 9 days money they dint return and it got wasted. Hotel management ( Sarvesh, Abhishek & Suvidha) did not even ready to come on conference call to discuss and simply asked to deal with MMT only. Even MMT couldn’t help in this situation despite being black member and premium customer.

    Travel Month: Apr 2025 (8-Night Stay)

    Room: Standard Room

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    4.0

    Good Stay

    charlton d.family with 2 kids

    The location was ideal. Staff was very good. Very accomodating. Customer service excellent. Could improvise on the layout of breakfast. Small things like providing a cheese omelette should be done

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Deluxe Room

    Rio Boutique Hotel

    Dear Guest, Thank you so much for taking the time to share your kind words and valuable feedback. We're happy to hear that you enjoyed our ideal location and experienced excellent service from our accommodating and attentive staff. Delivering outstanding customer service is at the heart of what we do, and it’s wonderful to know we met your expectations. We appreciate your constructive suggestion regarding the breakfast layout. Guest feedback is incredibly important to us as we continuously strive to enhance our offerings. We’ve noted your recommendation about including options like a cheese omelette, and we’ll certainly review it with our culinary team to further elevate the breakfast experience. We hope to welcome you back soon for another memorable stay. If there's anything we can assist you with for your next visit, please don’t hesitate to reach out directly. Warm regards, Rio Boutique

    5.0

    highly recommended for stay

    roopesh.couple

    well recommended in the budget slot.. staffs out there are extremely friendly. food tastes really well.

    Travel Month: Mar 2025

    Room: Standard Room

    Rio Boutique Hotel

    Dear Guest, Thank you for your amazing 5-star review! 🌟 We're glad to hear you enjoyed our budget-friendly experience, exceptional hospitality, and delicious food. Our team takes pride in delivering top-notch service to ensure every guest has a memorable stay. We look forward to welcoming you back for another fantastic experience! Regards, Rio Boutique

    4.0

    Good Stay

    dhaval r.

    We had a wonderful stay! The rooms were immaculate and well-maintained. The room service was excellent, with prompt and attentive hospitality. The food was delicious, and the restaurant ambience was warm and inviting. Overall, a great experience!

    Travel Month: Mar 2025

    Room: Deluxe Room

    Rio Boutique Hotel has replied on Fri Mar 21 11:13:55 IST 2025

    Dear Guest, Thank you for sharing your experience! We’re delighted to hear that you had a wonderful stay at our hotel. It’s great to know that you enjoyed our rooms, room service, and the delicious food we offer. We also appreciate your kind words about the warm and inviting atmosphere of our restaurant. We are committed to providing top-notch hospitality and continually improving our services to ensure every guest has a memorable stay. If there’s anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon. Warm regards, Rio Boutique

    4.0

    Excellent Stay at Hotel Rio Boutique!

    jackson s.business

    I had a wonderful stay at Hotel Rio Boutique. The service was exceptional, with staff who were friendly, attentive, and always ready to help. The rooms were well-maintained, clean, and comfortable, making for a relaxing experience. Overall, a great place to stay, and I would highly recommend it to anyone looking for quality accommodation!

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

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    Rio Boutique Hotel has replied on Sat Mar 15 11:29:35 IST 2025

    Dear Guest, Thank you so much for your kind words! We are delighted to hear that you had a wonderful stay at Rio Boutique. Our team takes great pride in offering exceptional service, and it’s fantastic to know that you found our staff friendly and attentive. We're also happy to hear that you enjoyed the comfort and cleanliness of our rooms. Your recommendation truly means a lot to us, and we can't wait to welcome you back for another relaxing experience! Warm regards, Rio Boutique

    2.0

    Poor Stay

    satya r.group

    No welcome drink provided, no kettle in the room, no packaged water, no toiletries. Very very basic amenities. Very far from the happening places. Not even one restaurant near by 1. 5 km radius. Very very limited buffet breakfast with 2 to 3 varieties. Most of the staff will not even greet you with a smile. Overall our stay was not satisfied, we just passed our days of stay and nothing much.

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Superior Room

    Rio Boutique Hotel has replied on Thu Feb 20 15:26:20 IST 2025

    We regret that your experience at Rio Boutique Goa did not meet your expectations. Our team strives to provide a comfortable and enjoyable stay, and it’s disappointing to hear that we fell short. We take guest feedback seriously and continuously work to improve our amenities, dining options, and service standards. While our location offers a peaceful retreat away from the hustle and bustle, we understand it may not be ideal for everyone. Your concerns have been noted, and we appreciate your feedback. We hope to have the opportunity to serve you better in the future. Rio Boutique

    1.0

    Fraud d

    amisha.couple

    I havent travel-led bcoz just a day ago some shocking incident happened as my cousin felt dead in an accident so i tried to contact the property even mmt for the refund nobody has responded and just my money has been wasted

    Travel Month: Feb 2025 (8-Night Stay)

    Room: Superior Room

    Rio Boutique Hotel has replied on Thu Feb 20 15:28:06 IST 2025

    Dear Amisha, It's truly unfortunate to hear about your cousin's accident, and my deepest condolences go out to you and your family during this challenging time. I understand your frustration regarding the lack of response regarding your situation. Your feedback is important, and it will be addressed. Please know that we value your concerns and strive to improve our communication. Thank you for sharing your experience. Rio Boutique

    5.0

    Excellent Stay

    mukesh w.family

    I find the property in m. N. T 5. Years ago and i like the property so much and i centinew again & again i never disappoint in this venue good/staff/food/maintain.

    Travel Month: Feb 2025 (5-Night Stay)

    Room: Deluxe Room

    Rio Boutique Hotel has replied on Thu Feb 20 15:28:32 IST 2025

    Dear Mukesh, Thank you for your wonderful review! We're delighted to hear that you continue to enjoy your stays with us. It's great to know that our staff, food, and maintenance meet your expectations. We look forward to welcoming you back soon! Rio Boutique

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