The property offers spacious and clean rooms, equipped with all essentials. Guests appreciated the polite and helpful staff, with many noting their willingness to accommodate special requests. While some enjoyed the scenic views of Kanchenjunga, others found the property a bit far from MG Marg, requiring a good walk or a taxi. Food quality seems to have mixed reviews, with some praising it while others found it lacking. Improvements in hygiene and response times for services were mentioned as areas for enhancement.