Dusty & dirty rooms, with dirt and dust found even under the beds. Dirty linens, sometimes even with bugs found in them.
Unclean bathrooms, Maintenance Problems, Non-functioning plumbing and lack of hot water. Broken air conditioning (AC). Unsafe conditions,
Relax Inn, Cherai
Dear Mr. Amaldev,
Thank you for your feedback. Your booking was for a Standard Room with basic amenities through MakeMyTrip, and we always ensure that such rooms are maintained clean and comfortable as per the listed category.
We’re sorry to hear that your experience didn’t meet your expectations. However, our records show no complaint was reported during your stay — our team would have been happy to assist immediately. We maintain regular cleaning, linen replacement, and full room checks for every guest.
We appreciate your comments and will continue working to provide the best possible stay experience at Relax Inn Cherai.
Warm regards,
Team Relax Inn Cherai