Our stay at this hotel was quite disappointing. The swimming pool looked nothing like the photos online — it was smaller, not well maintained, and shared a space with the gym. People were working out right next to the pool, which made it very uncomfortable and not at all relaxing. Definitely not the serene setting shown in the pictures.
Breakfast was poorly managed. Most dishes were empty, and it took a long time to get anything refilled. Staff didn’t seem attentive, and the whole setup felt chaotic.
Cleanliness was also an issue — the bedsheets and blankets clearly hadn’t been changed, which is unacceptable and unhygienic.
To top it off, the hotel tried to downgrade our room without telling us, and we only found out after checking in. We had to insist on being given the room we originally booked.
Overall, the stay fell short in every way — misleading photos, poor service, lack of cleanliness, and questionable management practices.