Hotel is rated as Four Star Hotel, but service is not meeting the standards, I requested the Hotelier to provide me ZEE Kannada channel @ 1:30 PM, even @ night 8:00 PM they could not provide, being 4 star rated, there was no hair drier at bath room, during check out when i asked the front office told, that i should have requested, so what ever the guest wants we have request. if this the case what is the value for FOUR STAR RATING HOTEL. The main entrance of the hotel is not ideal / strategic, parking is at basement which is very small, if parking is full it is very difficult to take out the vehicle. As far as Room is consider, it is very clean, neat but it is little congested. housing keeping is good. Food was also tasty.
However i was not happy with my stay, because when they could not provide me the required channel and some basic facility is availed at request.
OVER ALL I FELT THAT HOTEL IS NOT GUEST FAVOUR.
Raga Boutique Hotel has replied on Fri Sep 19 16:41:58 IST 2025
Dear Mr Kantharaj Kempanna, We appreciate your detailed feedback and apologize for the inconveniences you faced. We understand your concerns about the service, channel availability, and facilities. Your comments will help us improve and better meet guest expectations in the future.