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Review Of QUEENHILL RESIDENCY

Elk Hill, Ooty | 2.2 km drive to Government Rose Garden

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.7
    Average

    25 Ratings, 10 Reviews

    excellent
    4%
    very good
    36%
    average
    16%
    poor
    16%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 2
    • 1
    • 1
    • 1
    • 5
    • 1
    • 1

    Rating Categories

    • Location3.1
    • Cleanliness2.3
    • Value For Money2.4
    • Facilities2.4
    • Checkin Experience2.8
    • Information Accuracy2.6
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    Reviews Summary

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    Guests appreciate the availability of hot water and the cleanliness in some rooms, alongside easy accessibility and parking. However, many were disappointed with the poor hygiene, limited amenities, and unfriendly staff. Complaints also included missing Wi-Fi, basic toiletries, and small room sizes. The overall lack of facilities and cleanliness has left many feeling cheated for the price paid.

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    Positive first
    1.0

    Terrible Stay

    zeeshan a.couple

    Worst hotel ever totally unhygienic dirty pillow dirty sheets dirty waahroom

    Travel Month: May 2025

    Room: Deluxe Room without balcony

    1.0

    Terrible Stay

    prem s.solo

    Very dirty room, fully cheated, no cleaning, no any fastcilities, staff behaviour is 😞

    Travel Month: May 2025

    Room: Deluxe Room without balcony

    1.0

    Terrible Stay

    raghvendra p.

    Poor room quality and maintenance The floor was sticky with the smell all around Below the room was a water tank that used to make a lot of noise

    Travel Month: May 2025

    Room: Deluxe Room without balcony

    3.0

    Average Stay

    vijaya v.couple

    This room does not have cupboards to keep our luggage. It was too small but kept clean. There is no Fan or AC. It has a geyser with 24/7 hot water.

    Travel Month: May 2025

    Room: Deluxe Room without balcony

    4.0

    Good Stay

    prasath b.family

    Room was good and easily approachable with parking. Wifi is missing and all others are good for my budget

    Travel Month: Apr 2025

    Room: Deluxe Room without balcony

    1.0

    Terrible Stay

    sanjay y.family

    no food, no amenities, no services, very bad quality room , no one pay 500 rupees forthis

    Travel Month: Dec 2024

    Room: Deluxe Room With Balcony

    • user photos
    • user photos
    2.0

    Poor Stay

    aravinth.family

    It sounds like the housekeeping staff might be unwell, leading to dust accumulation on the walls. If this is at a hotel or workplace, you might consider: 1. Temporary Staff Support – Arrange for backup cleaning staff or request additional help. 2. Air Purifiers & Ventilation – Improve air circulation to reduce dust buildup. 3. Deep Cleaning Schedule – Assign a team to do thorough dusting once staff recover. 4. Employee Well-being – Check on the staff's health and provide necessary support. If this is in your home, you might need to hire a cleaning service or do a quick wipe-down with a microfiber cloth. Let me know if you need specific cleaning tips!

    Travel Month: Mar 2025

    Room: Deluxe Room without balcony

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    family

    rooms are not to much big but cleaniness is good hot water supply was available and drinking water provided by staff

    Travel Month: Jan 2025

    Room: Deluxe Room without balcony

    4.0

    Nice stay good location near by lake and garden

    rahman r.family

    Good stay nice place with view near by place are easy to aces s overall good stay with family transport is near by cottage

    Travel Month: Jan 2025

    Room: Deluxe Room With Balcony

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    roshan s.couple

    When asked for wifi password One word answer is No Wi-Fi and they are suggesting to use U can use Your mobile data when we checked in Theu haven't even gave Towels and Soaps - bad Experience

    Travel Month: Dec 2024

    Room: Deluxe Room without balcony

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