I regret to share my recent stay experience at the property claimed as a mountain and hills retreat. The lack of basic facilities was evident, making it unsuitable for family stays. The bedroom had a persistent unpleasant odor, and its condition was far from tidy, creating an uncomfortable atmosphere. Shockingly, there was a complete absence of housekeeping services during my stay. Moreover, the blanket and bed sheets were not only unwelcoming but emitted a bad odor that made staying even a moment unbearable. This experience falls far short of the expectations one would have for a comfortable and enjoyable stay. I urge the management to address these issues promptly to ensure a more positive experience for future guests.