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You are booking hotel for more than 30 days

Review Of Palette - Coastal Grand Hotels & Resorts, OMR0123401234

Thalambur, Chennai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    176 Ratings, 74 Reviews

    excellent
    36%
    very good
    30%
    average
    15%
    poor
    9%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 1
    • 3
    • 5
    • 1
    • 3
    • 3
    • 2
    • 3
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness3.4
    • Food3.7
    • Value For Money4.1
    • Facilities4.2
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers a pleasant stay with clean, spacious rooms and a welcoming vibe. Guests appreciate the professional and friendly staff who are attentive and quick to assist. The location is great, close to OMR, making it convenient for exploring the area. Many guests enjoyed the food and the property’s garden view restaurant. Although some pointed out issues with room service and cleanliness, overall experiences lean towards the positive.

    Sort by:

    Positive first
    5.0

    Best Stay

    prem r.couple

    I had a wonderful stay at Palette Coastal Grand! The hotel is beautifully maintained and offers a perfect mix of comfort and elegance. The rooms were spacious, clean, and well-furnished, with all the amenities needed for a comfortable stay.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Suite with View

    1.0

    Terrible Stay

    vasudevan t.family

    Room not allocated, make my trip confirmed without checking the hotel, It was a horrible experience. I suffered a lot.very bad experience.

    Travel Month: Aug 2025

    Room: Suite with View

    2.0

    Poor Stay

    priyadharshini.couple

    1 st thing gave room like 40 minutes late.... After giving keys no instructions where provided like you could order here this is the phone number for reception nothing.... 3rd no dental kit and kettle provided... Leave that just for TV remote and water bottle went three times and informed after that only we got remember 3 times they act like they don't care at all... For this money we are paying atleast show some basic professionalism

    Travel Month: Aug 2025

    Room: Suite with View

    1.0

    Poor Experience

    kabilan m.family

    Washrooms are smelly, intercom doesn't work, blinds are torn. Totally not worth the price , definitely wouldn't recommend

    Travel Month: Aug 2025

    Room: Suite with View

    3.0

    Average Stay

    rishi j.family with 1 kid

    Food was not good at all

    Travel Month: Jul 2025

    Room: Suite with View

    4.0

    Good Stay

    jwala n.

    Good ambience and easy accessing location.below is a mall and movie theater so we can enjoy shopping also

    Travel Month: Jul 2025

    Room: Suite with View

    3.0

    Average Stay

    kavitha s.couple

    window curtain is not proper it was tarred and they not even kept the soap inside the bathroom and tv is not working still I make the complaint with reception bt they not solved this till checkout

    Travel Month: Jun 2025

    Room: Suite with View

    • user photos
    • user photos
    5.0

    enjoy full sta

    syed a.family

    really fully satisfied location, food and all services is good.

    Travel Month: May 2025 (5-Night Stay)

    Room: Suite with View

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    kapil s.loyalty-iconbusiness

    Decent hotel, feels like resort , clean rooms and professional staff

    Travel Month: Feb 2025

    Room: Suite with View

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    chambolu a.couple

    Great stay. Rooms were clean and staff was also good. The location of the hotel is as per google maps.

    Travel Month: Feb 2025

    Room: Suite with View

    3.0

    Rooms are good but beds are worst 🤬Rooms are good but beds are wors😡

    sailesh r.loyalty-iconfamily

    Room ambience looks very good since its a newly built resort however bathroom stinks badly. The beds are terrible I have also complained to the reception they said alternate beds being dried so they have put old ones. Pathetic response

    Travel Month: Feb 2025

    Room: Suite with View

    • user photos
    4.0

    Best one and affordable one

    adithya l.couple

    It was good and ambiance was very nice then especially staff are so kind and food is ok but need some more stuff

    Travel Month: Jan 2025

    Room: Suite with View

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    dinesh r.business

    Blankets were not washed. Rooms has foul smell. No dental kits. Not suggested for business class stay.

    Travel Month: Jan 2025

    Room: Suite with View

    1.0

    Terrible Stay

    aravind k.family

    They Told Breakfast is not there for our package , But when I booked in make my trip it’s with complimentary breakfast only Behaviour of staff is not up to the level

    Travel Month: Jan 2025

    Room: Suite with View

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    jeroish z.

    The room is good as per the image. The food is also good. The only concern is the room service for cleaning is not done. May be we have to inform the reception. Otherwise it’s a good stay.

    Travel Month: Jan 2025

    Room: Suite with View

    • user photos
    • user photos
    5.0

    Very-pleasant stay near omr

    anand m.couple

    Very calm and a pleasant stay within a km distance from omr. Clean rooms and professional services. Will be visiting again.

    Travel Month: Jan 2025

    Room: Suite with View

    4.0

    Good Stay

    vaithianathan e.

    All good, service, food, good peoples

    Travel Month: Dec 2024

    Room: Suite with View

    5.0

    Friendly staff experience

    sanskriti c.family

    Our trip was made even better by the amazing staff. Their friendly approach and quick assistance throughout our stay left a lasting impression.

    Travel Month: Dec 2024

    Room: Suite with View

    5.0

    Modern & clean facilities

    aditi v.family

    The room had great facilities and was very clean. The hotel had a welcoming vibe, and the check-in process was super quick and hassle-free.

    Travel Month: Dec 2024

    Room: Suite with View

    5.0

    Peaceful sta

    kaviya v.couple

    The stay was so peaceful. The room and the restroom are clean and spacious. Garden view restaurant was nice. Enjoyed the stay and looking back to visit again

    Travel Month: Dec 2024

    Room: Suite with View

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