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Review Of Orchid Square A Boutique Hotel (23 Kms from Ooty)

Tiger Hill Road, Coonoor

    User Rating & Reviews

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    3.9
    Very Good

    156 Ratings, 99 Reviews

    excellent
    40%
    very good
    28%
    average
    17%
    poor
    10%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 2
    • 5
    • 4
    • 4
    • 5
    • 3
    • 5
    • 2

    Rating Categories

    • Location3.7
    • Cleanliness4.0
    • Room4.2
    • Food3.8
    • Hospitality4.3
    • Value For Money3.4
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    Review Summary

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    Guests appreciate the excellent location, close to beautiful spots and scenic views. The staff is described as friendly and helpful, providing good service. Many enjoyed the delicious food, although some found it pricey. The rooms are mostly clean and comfortable, making for a pleasant stay. However, parking seems to be a recurring issue. Overall, it’s a cozy property with a welcoming vibe.

    Sort by:

    Positive first
    1.0

    nightmare stay

    muhammed h.group

    location good ,food average, amenities terrible, service terrible we stayed in room no 101&102 dated01.10.2025 to02.10.2025 rooms where terrible not clean toilet drainage was blocked and water logged in bath area common are was also not neat not vale you for money

    Travel Month: Oct 2025

    Room: Deluxe Room

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    5.0

    good stay

    aditya j.

    Stay of excellent , the decoration of the is excellent , the stay is very cooperative and helpful

    Travel Month: Sep 2025 (3-Night Stay)

    Room: SuperDeluxe Room

    2.0

    poor accommodation and big price.

    vijaya s.family

    Hotel without parking. There is no matching between original accommodation and photos shown. More hotels with this price and best facilities in Coonoor.

    Travel Month: Jul 2025

    Room: Deluxe Room

    4.0

    Good Stay

    shreedhar n.family with 2 kids

    The place was good . The room was very good and comfy. The food quality and taste was far better than the peers. I recommend it. It was slightly expensive for the services they provide.

    Travel Month: Apr 2025

    Room: SuperDeluxe Room

    3.0

    Average hotel compare to price paid. 3/5

    saurabh m.family

    I did not like the orchid square boutique hotel. There is no dedicated car parking. I struggled a lot and ending up by parking my car on the Road. There is no lift available if you are not staying on the ground floor. Rooms are not as paid the room charges. Only Breakfast was good.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    Orchid Square A Boutique Hotel (23 Kms from Ooty) has replied on Mon May 12 18:02:50 IST 2025

    Dear Guest, we sincerely regret the inconvenience caused due to parking, lack of lift, and room expectations. Your feedback is valuable and will help us improve. We're glad you enjoyed the breakfast and hope to serve you better in the future. Regards, Orchid Square Hotel. Thanks and regards.

    2.0

    Poor Stay

    rajesh a.family with 4 kids

    Parking was on the main road, monkeys were there.. too much noise from road.. closing bathroom would will shake entire house and food cost more than singapore charges

    Travel Month: Mar 2025

    Room: Deluxe Room

    4.0

    Orchid plus review nice experience

    madhu r.family

    Location was ok view from balcony was awesome food was not very good as per price of the food amenity is more like home comfort and staff behaviour was very impressive and services are also very good.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room

    Orchid Square A Boutique Hotel (23 Kms from Ooty) has replied on Sat Feb 08 18:44:22 IST 2025

    Dear Madhu, Thank you for sharing your feedback! We're glad you enjoyed the view from the balcony, the home-like comfort of our amenities, and the excellent service from our staff. We appreciate your input regarding the food and will certainly take it into consideration for improvements. We hope to welcome you back for an even better experience next time! Thanks and regards.

    3.0

    Average Stay

    sunil k.family

    Only one observation is room and bathroom is small. Breakfast and staff is good and very co-operative. As per amenities price of this hotel is too high.

    Travel Month: Oct 2024

    Room: Deluxe Room

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    Orchid Square A Boutique Hotel (23 Kms from Ooty) has replied on Fri Feb 14 19:20:45 IST 2025

    Dear Sunil "Thank you for your feedback! We're glad to hear you had a positive experience with our breakfast and staff. We also appreciate your comments on the room and bathroom size. We continuously strive to improve our offerings, and your feedback on pricing will be taken into consideration. We hope to have the opportunity to welcome you back for an even better experience" Thanks and regards.

    3.0

    Average Stay

    manikandan m.

    Property is rated as 4star but we as per the facilities and services, room size we can consider this as 3star only. Imp : washroom size is very bad

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Excellent Stay

    vivekanandan s.family

    Excellent location near tea estate and forest area. Ambient nice. Food also affordable and tasty. Overall nice stay.

    Travel Month: Aug 2024

    Room: SuperDeluxe Room

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    4.0

    Orchid square

    jagannath k.loyalty-iconcouple

    location - Nice Food - outstanding 👌 service- Nice it was the best hotel and was at a reachable locality and we had the best food and the service was outstanding. Felt price of the food was little bit higher

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe Room

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    3.0

    Average Stay

    avijit b.loyalty-iconfamily

    Not worth spending 5k above for this particular hotel. Average maintenance of rooms. Nothing special with regard to 5. 5 k rooms. All in all average. Prices of food very costly.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: SuperDeluxe Room

    4.0

    Good, no-frills stay

    sohini d.loyalty-iconfamily

    Good accommodation, convenient location, prompt service, however it was quite pricey. More akin to a budget accommodation. The breakfast spread could be improved upon, too. All in all, a good stay, albeit the price point is definitely on the higher side.

    Travel Month: Aug 2023

    Room: Deluxe Room

    2.0

    Very bad service

    vijayalakshmi s.couple

    No proper room service was available. When we tried to reach out to the room service for the water supply in the midnight, there was nobody to answer. Even in the reception we are not able to find anyone. We suffered without water supply which is the basic need for anyone.

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Our two day stay.

    ravichandra n.loyalty-iconfamily

    Booked a room at orchid square based on the rating and number of reviews. Unfortunately, it was not value for money. The concerns were around car parking space not available, wild pigeons in the balcony making it unusable, conjusted bathroom space, mosquitoes/bed bugs, breakfast not available until 8. 30am. The place is definitely over priced!

    Travel Month: Jul 2023

    Room: Deluxe Room

    2.0

    Very poorly maintained rooms

    sivaranjani.family

    Toilets were not clean, walls, glass partions, wash basin was all not clean, balcony was very dirty and unusable. They don’t even clean the corridors. Musty smelling rooms and stained curtains. On the whole not a good experience. No car parking. They are priced so high and it’s totally not worth it.

    Travel Month: Jun 2023

    Room: Deluxe Room

    4.0

    Beautiful hotel in coonoor

    cheriyan z.family

    One of best hotel in upper coonoor. Got in-house restaurant good ambience and good staff too opp to cums

    Travel Month: May 2023

    Room: Deluxe Room

    3.0

    below average experience

    vaishali s.loyalty-iconfamily

    Hotel Location is right on the road in the residential area. Full time noise of vehicles keep coming in the balcony of room. Food is very average and they like to cook chinese food using cumin rather than ginger garlic and also not ready to take customer feedback. Restaurant floor is very dirty, service is very average. Not at all value for money. One can get a reasonably nice hotel in the budget which is charged by them. Not worth the money!! Bad experience One should eat out rather than eating in hotel. Breakfast was same every day😒

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Very nice place to stay. 10/10 rating.

    ravi g.loyalty-iconfamily

    Good place for all to stay. Location is good. Very nice place to stay along with family. Friendly staff always ready to help you & serve you at its best. Well maintained hygiene in rest o & in rooms. Neat & clean rooms, delicious food. Overall great place to stay. I stayed here for 3 nights with family & enjoyed a lot. Good to book cab from reception desk, they have tie up with good cabs operators. Special thanks to entire staff on behalf of my family, last but not the least, special thanks to restaurant team. Thanks.

    Travel Month: May 2023 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Decent hotel, good food

    devanshi n.loyalty-iconfamily

    Location is good. Rooms are big and spacious though little dim lit. Not having lifts is a drawback. Food was good though breakfast has very limited options. Staff is courteous overall a pleasant stay

    Travel Month: Apr 2023 (3-Night Stay)

    Room: SuperDeluxe Room

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