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Review Of Nirmal Palace

Near Charbagh Railway Station, Lucknow | 10 minutes walk to Lucknow Junction

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    936 Ratings, 416 Reviews

    excellent
    29%
    very good
    35%
    average
    20%
    poor
    9%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 3
    • 3
    • 3
    • 5
    • 5
    • 1
    • 4
    • 3

    Rating Categories

    • Location3.9
    • Cleanliness3.7
    • Room3.7
    • Value For Money3.9
    • Food3.8
    • Facilities3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property offers a budget-friendly stay near Lucknow's Charbagh railway station, making it easily accessible. Guests appreciate the cooperative staff and prompt service. While cleanliness needs some attention, many reviews highlight comfortable rooms and good food options. The convenient location is perfect for quick trips or family visits, and supportive staff add to the overall positive experience.

    Sort by:

    Positive first
    4.0

    Good Stay

    arsh w.group

    The hotel was good as per my budget. The staff was nice and cooperated well. Bathroom hygiene can be inproved. My car was also parked safely. Overall it was a good experience and I'll recommend this hotel further.

    Travel Month: Nov 2025

    Room: Luxury suite room

    3.0

    Good stay with helpful staf

    satavant a.solo

    The staff were very polite and helpful. The room was decent, but if the bedsheet and blanket were a bit better, the stay would have been perfect!

    Travel Month: Nov 2025

    Room: Standard Ac Room

    3.0

    Average stay with cockroache

    mayank m.solo

    first , they given me room with full of cockroaches. I raised complaint then they shifted me to a good room. Staff behaviour is ok bit they respond very lately. I ordered morning tea and they took almost 40 min for it. overall average.

    Travel Month: Nov 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    pankaj y.solo

    I came here for an exam and stayed for a night but the arrangements were excellent, there was no problem in check-in or check-out, the behaviour of all the staff was excellent and polite.The room and bathroom were clean and very peaceful. Coming from Alambagh and Charbagh, near the metro, away from the crowd, was very easy and the service was fast on ordering anything and whatever I ate there was good.

    Travel Month: Nov 2025

    Room: Standard Ac Room

    5.0

    Nice

    kuldeep.solo

    I come to attend a examination. There is no relatives my side to stay in lko. So aditya mishra my friend book this hotel.

    Travel Month: Nov 2025

    Room: Standard Ac Room

    4.0

    Good Stay

    anand r.group

    Excellent staff and a prime Charbagh location. However, cleanliness was disappointing; sticky linen and a smelly bathroom made for a poor overall experience.

    Travel Month: Oct 2025

    Room: Standard Ac Room

    3.0

    Average Stay

    s.p.

    The hotel was okay. I was stuck in the lift. Washroom was also not clean.

    Travel Month: Oct 2025

    Room: Deluxe Room

    3.0

    Passable for a night's stay on a budget

    shubhransh s.family

    The room and the hotel is as you would expect from a hotel near railway station which gives commission to autowallah bringing them customers. The room looked old and the linen had lot of holes for a place which claims to be no smoking. Also, the room had a lingering smell and I needed to spray my deo to cover it up and get to sleep. Washroom was only okay as well like things were working condition but how you would expect. We arrived at 10 in the night and left at 6 in the morning. So did not have experience with other things. Also, felt itchy from the blanket that was given. Choose only if want one night stay just to crash.

    Travel Month: Oct 2025

    Room: Standard Ac Room

    2.0

    Poor Stay

    puja k.family

    Room was big but there were cockroaches, bathroom had a very bad smell. Also there was lot of noise at night.

    Travel Month: Oct 2025

    Room: Luxury suite room

    4.0

    Good Stay

    sonendra s.solo

    staff was good. room was clean. I went for goverment job exam. location is also good. it is close to railway station and market.

    Travel Month: Sep 2025

    Room: Standard Ac Room

    5.0

    Excellent Stay

    irfan a.solo

    Staff behavior is good owner is very polite room size is big cleaning is ok stay and enjoying

    Travel Month: Sep 2025

    Room: Deluxe Room

    3.0

    Average Stay

    ashish b.

    Laundary(towel) is not available, shower is not working , toilet flush is not working even intercom phone is not working, these are basic thing not working there than what you expect from a hotel??

    Travel Month: Sep 2025

    Room: Standard Ac Room

    4.0

    hotel nirmal palace

    monalisha d.family

    everything was good including room service, cleanliness was ok. The location of the hotel is within 1km and food facilities are also nearby in cheap everything was good including room service, cleanliness was ok. The location of the hotel is within 1km and food facilities are also nearby in cheap.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Standard Ac Room

    1.0

    Terrible Stay

    akshit.group

    Absolutely Weird treatment . Just not recommended for any type of travellers. Make sure to check well before booking any such places

    Travel Month: Aug 2025

    Room: Standard Ac Room

    5.0

    good for stay

    abhishek d.couple

    It’s was good the staff is good and well management

    Travel Month: Aug 2025

    Room: Standard Ac Room

    3.0

    Average Stay

    divyanshu d.

    The lift was not working. Also, the room and toilet were not properly cleaned. Bedsheet had stains. Even the new bedsheet after changing had stains on it.

    Travel Month: Aug 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    syed e.family

    we experienced a wonderful treatment like home coming. lovely and lively people we experienced a wonderful treatment like home coming. lovely and lively people

    Travel Month: Jul 2025

    Room: Standard Ac Room

    4.0

    need to improve cleanliness

    pradeep k.solo

    blanket was sticky and smelly. need to improve cleanliness and hygiene. after staying there 2 days I got skin rashes. 4* star bcoz staff was good and helpful. but they need to focus on hygeine blanket was sticky and smelly. need to improve cleanliness and hygiene. after staying there 2 days I got skin rashes. 4* star bcoz staff was good and helpful. but they need to focus on hygeine. Location was easy to find. Food was also good but blanket, towel and bedsheet was stinky. And they are unable to change the bedsheet and blanket.

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    numal d.

    As per my observation here in nirmal place hotel is excellent. 1careing staff. 2. Very good service. 3 clean water. 4. Very clean and comfortable rooms with full ac. And in future i will get back to this one and going to recommend my family and friends. .

    Travel Month: Jul 2025

    Room: Standard Ac Room

    3.0

    Average Stay

    shiv s.

    Hotel is budget friendly. I rented delux suit room for my family having 4 adults. They gave me 1 room but actually it was two rooms because of partition. Ac of my room was having a problem. It's outlet was inside room and drained into a 15 litre bottle that got filled in the night. In the next morning, whole floor of room was filled with water. Otherwise, it's budget friendly. Kitchen also opens at morning 7. 00am and closes at 11. 00 pm.

    Travel Month: Jul 2025

    Room: Luxury suite room

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