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Review Of De Roy Inn Lucknow

Gomti Nagar, Lucknow

    User Rating & Reviews

    • everyone
    • couple
    • solo
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    3.5
    Very Good

    44 Ratings, 15 Reviews

    excellent
    25%
    very good
    32%
    average
    23%
    poor
    7%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

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    • 2
    • 3
    • 4
    • 5
    • 4
    • 5
    • 4
    • 3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Location is fantastic with easy access to attractions.
    • Staff is friendly and supportive, making efforts to ensure a comfortable stay.
    • Rooms are spacious and well-maintained, providing a relaxing environment.
    • Some aspects like cleanliness and maintenance have been highlighted as areas needing improvement.
    Read more

    Sort by:

    Positive first
    2.0

    Poor Stay

    mahesh c.

    Ok

    Travel Month: Oct 2025

    Room: Comfort Room, Local Id Accepted, Free WiFi

    3.0

    Average Stay

    geet s.

    The hotel was good. At a very good location. It is actually a bunglow that has been converted to a hotel. The rooms are all large size. But the property is run down, you can see the ageing on the stained walls. Bed linen was stained as well and the washroom was not super cleaned. It was just okay. The property owner makes a wholehearted effort to make your stay comfortable. But not everyone will like the property when they check in. I had chosen a breakfast package. But the hotel kitchen does not open before 8. 30 am. Since i wanted to leave early, there was no breakfast. The owner did offer to get bread ****er and tea for us but we were getting late and declined. This was just a night stay during transit so i did not mind a lot of things that otherwise i would not have accepted. This was a budget stay and i don't think i would be going back to stay at this hotel again.

    Travel Month: Feb 2025

    Room: Comfort Room, Local Id Accepted, Free WiFi

    5.0

    Excellent Stay

    deepshikha s.loyalty-iconfamily

    I loved the stay, it was an amazing experience staying here in de roy inn. Staff is also very friendly and helpful. Rooms are also very clean.

    Travel Month: Oct 2024

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Mon Oct 21 17:45:58 IST 2024

    Thank you for your glowing review! We are absolutely thrilled to hear that your stay at De Roy Inn was such a delightful experience. Our dedicated staff takes great pride in ensuring that our guests feel welcomed and well taken care of, and it brings us immense joy to know their efforts made your stay even more enjoyable. We're also pleased that you appreciated the cleanliness and comfort of our rooms. We look forward to welcoming you back for another exceptional stay in the future!

    3.0

    Average Stay

    suman.

    Quality of service is not satisfactory

    Travel Month: May 2024

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Sat Jun 08 11:16:41 IST 2024

    Thank you for your rating and feedback. We apologize for not meeting your satisfaction level. We continuously work hard to keep our guests happy and will look into the matter to improve our services, ensuring you never face such dissatisfaction in the future.

    1.0

    Terrible Stay

    deepak k.loyalty-iconfamily

    Location is fantastic. The rooms are pathetic. For a city known for its cleanliness this hotel is a real upset.

    Travel Month: Jan 2024

    Room: Comfort Room, Local Id Accepted, Free WiFi

    4.0

    Good Stay

    kartik k.

    Staff behaviour was good. Ambience and location is also good.

    Travel Month: Dec 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Thu Jan 04 08:54:58 IST 2024

    Thankyou very much Sir It was pleasure serving you

    5.0

    Peace & comfort

    utkarsh a.business

    It is a relaxing and peaceful place and a good sitting space in garden and cleanliness is also good.

    Travel Month: Dec 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Thu Jan 04 08:54:17 IST 2024

    Thankyou very much sir it was pleasure serving you

    1.0

    Terrible Stay

    irshad.

    telephone is out of order. Full of mosquito in the room. No basis requirement like toothbrush 🪥 pest and soap in the room

    Travel Month: Dec 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Tue Dec 12 12:01:00 IST 2023

    Hello Sir, we apologize for any inconvenience during your stay at our property. The telephone issue that day was due to an electrical problem, promptly addressed when you informed us. We provided a staff member's personal number for your convenience , a gesture that seems to have been overlooked. While toothbrushes and toothpaste are not standard in rooms, we accommodated your request. Liquid soap dispensers are available in washrooms instead of soap bars. To address mosquitoes, we have allouts in rooms; informing us would have prompted action. Despite these efforts, we note your 1-star rating, we must have done some thing terrible, we really your guidance on areas of improvement for better ratings.

    2.0

    Poor Stay

    vinay.

    Hotel not good bed r dirty, water leakage in room in hotel apalace and no tv connection, my 2nd booking in hotel de roy inn the hotel room is avrege but toilet seat was broken, price so high

    Travel Month: Dec 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    3.0

    Average Stay

    sharad.

    I am satisfied for your services. Not find any call from make my trip or hotel. Which room i was booked. I have not find those room very poor services.

    Travel Month: Aug 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Tue Sep 19 17:45:02 IST 2023

    Dear Mr Sharad shukla, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

    1.0

    Terrible Stay

    hemant.

    de roy inn is very poor hotel poor quality poor service. intercom not working no timely dinner on breakfast. on few items they are surviving no one can listen. very bad experience. never say again 😤

    Travel Month: Aug 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    • user photos
    • user photos
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    • user photos

    De Roy Inn Lucknow has replied on Tue Sep 19 17:45:33 IST 2023

    Dear Mr hemant biswas, I'am Extremely sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better.I hope you visit again and give us a chance for improvement.

    5.0

    It was good experience

    ajay s.couple

    It was quite amazing experience staying in de roy inn staff was really great comfort in the room was class

    Travel Month: Jul 2023

    Room: Comfort Room, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Tue Sep 19 17:46:02 IST 2023

    Dear Mr ajay singh, Thank you for taking out your precious time to write us a review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our property. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. Please choose us again for your stay and give us a chance to serve you with a top-notch experience. We will be pleased to serve you again.

    4.0

    Good hospitality

    bridget p.family

    All the staff of the hotel was very supportive, hotel ambiance was very good, very spacious rooms well maintained

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Comfort Room, Local Id Accepted, Free WiFi

    • user photos
    • user photos
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    De Roy Inn Lucknow has replied on Tue Sep 19 17:46:25 IST 2023

    Dear Mr Bridget P M, thank you for your review! I’m so glad to hear that you enjoyed our food and service. We’re always looking for ways to improve the experience at our restaurant, but it’s great to know that we are on the right track.

    1.0

    Terrible Stay

    sankar k.loyalty-iconsolo

    The rooms look nice, clean and livable on the images they shared. But they are dirty, smelly and horrible. And the worst part is the bed linens are used but look clean, no matter how much you ask them to change they will trick you with another same used but clean set. And the argument continues as if they are the only smart people alive.

    Travel Month: May 2023

    Room: Premium Rooms, Local Id Accepted, Free WiFi

    De Roy Inn Lucknow has replied on Tue Sep 19 17:47:55 IST 2023

    Dear Mr Sankar Kumar Das , I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.

    5.0

    Absolute delight

    sunil a.loyalty-iconbusiness

    My experience here was fabulous ! the staff was cooperative polite and ready to help types ! i would definitely recommend the property to other people as well ! as the rooms here are spacious !

    Travel Month: Jul 2022

    Room: Standard Room

    De Roy Inn Lucknow has replied on Tue Sep 19 17:47:08 IST 2023

    Dear Mr Sunil Arora, It is amazing to be able to deliver such an exceptional level of service to such a valued guest as yourself.We hope you will choose our property again to create more amazing memories whenever your trip will bring you back to our city .

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